My agent was very responsive and answered all of my questions almost immediately. All of the information I got from her made me feel very comfortable with this process and decided to sign up. I HAVE t... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
My agent was very responsive and answered all of my questions almost immediately. All of the information I got from her made me feel very comfortable with this process and decided to sign up. I HAVE t... Voir plus
L'entreprise a répondu
Got myself in a real financial mess to the tune of close to 50k in debt with credit cards. Family Credit Management did all the leg work and managed to get me on a payment plan for 6 years to be... Voir plus
L'entreprise a répondu
Erica did a great job and helping me make an arrangement to consolidate my debt. I would highly recommend to anybody who is looking to tackle their debts. Their prices are very reasonable to say the... Voir plus
L'entreprise a répondu
So far I've had a really wonderful experience with Family Credit Management. Everyone I've spoken with has been kind and understanding, which has been so nice considering how much I guilt trip myself... Voir plus
L'entreprise a répondu
Debt is stressful. We understand. Family Credit Management is a nonprofit organization that has been helping individuals and families get out of debt and regain financial stability for over 30 years. Our NFCC-certified credit counselors provide personalized, one-on-one guidance to help clients understand their financial situation and take control of their future. We offer a range of solutions tailored to each individual’s needs, including traditional Debt Management Plans (DMPs), debt settlement options for those who may benefit, and our exclusive DualTrack Repayment Plan, which combines structured repayment with strategic settlement when appropriate. For clients who are unable to repay all debts at once, we also offer our Priority Pay Plan, designed to help manage limited resources while addressing the most urgent financial obligations. Our approach focuses not only on resolving debt, but also on long-term financial health through budgeting, education, and behavior-based strategies. As a nonprofit credit counseling agency, our mission is to provide honest, practical solutions that work in the real world. We work directly with creditors to help reduce interest rates and fees when possible, while supporting our clients every step of the way. At Family Credit Management, our goal is simple: help people reduce stress, regain control, and build a more stable financial future.
111 N. Wabash Avenue, Suite 1408, 60602, Chicago, Etats-Unis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Efficient, honest, helpful, and ethical management people--a wonderful help; super grateful they are there!

Réponse de Family Credit Management
They are so helpful in getting started In the program. They are extremely friendly and knowledgeable. I am very satisfied.

Réponse de Family Credit Management
Chris Stone is wonderful! He helped me and most of all listened to my story and was patient. He kept me informed of all the steps necessary to get started.

Réponse de Family Credit Management
They are a great Company. They’re helping me to get out of a jam.

Réponse de Family Credit Management
They went above and beyond to explain what I have to pay in there program

Réponse de Family Credit Management
Jennie was AWESOME! There was no judgement, she answered all my questions quickly, the one time I had to speak with her... she was very pleasant.
For the first time in years, i'm hopeful that we will get out of our debt mess and I'm thankful that I found your company.

Réponse de Family Credit Management
I was stressed before without knowledge where or who to trust with my debt relief! But I am glad and relieved that I made a good choice going with Family Credit to help me! I look forward to working closely with them to reach my financial freedom!

Réponse de Family Credit Management

Réponse de Family Credit Management

Réponse de Family Credit Management
We feel so very well supported working with Family Credit Management. No nonsense, just real solutions to help us regain our financial stability.
They are professional and they have a good grasp of what the various credit card companies will agree to for repayment terms. We've had no surprises and they are always there when we have a question or a concern.

Réponse de Family Credit Management
Customer Service and extremely knowledgeable about her position

Réponse de Family Credit Management
Family Credit Management has been a breath of fresh air and life changing. The monthly burdens we had have now lessened and FCM is taking care of each payment. They are great communicators and supportive! Thank you FCM!

Réponse de Family Credit Management
Very helpful and they have speedy response times ! Thank you!

Réponse de Family Credit Management
Made it super easy to sign up and very proactive and kind and make it known they want to help people in stressful times

Réponse de Family Credit Management
Great customer service, I haven’t made my first payment yet but so far the experience has been amazing!

Réponse de Family Credit Management

Réponse de Family Credit Management
Our representative was helpful, patient and guided us throughout the entire process. All questions answered skillfully, friendly and spot on. Thank you!

Réponse de Family Credit Management
Very quick to respond and super helpful making it easy to understand.

Réponse de Family Credit Management
You would be surprised that not many people know about these types of nonprofit services (that includes me). Instead, many turn to debt consolidation programs with high interest rates or expensive loans from for profit companies. I was pleasantly surprised by this organization and received excellent service. I highly recommend them to anyone looking for financial assistance and guidance. Special Thanks to Jennie B.

Réponse de Family Credit Management
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.