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À propos de l'entreprise

  1. Service technologique pour l'organisation d'événements
  2. Billetterie de spectacles

Écrit par l'entreprise

fango develops bespoke event management software including ticket booking, meeting room hire plus food and drink pre-orders and payments. Our technology eliminates administrative tasks thereby increasing productivity, opening new revenue streams and enhancing customer service.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

18 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,6

Tous les avis

(18)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A fantastic company to work with – highly recommend

FanGo have been a brilliant partner for Anderbury Hotel Collection.

The system is intuitive, constantly evolving, and clearly built with hospitality operators in mind. The ongoing development of new features shows they truly understand the hospitality market.

The team are responsive, knowledgeable and a pleasure to deal with. Nothing feels too much trouble, and they genuinely want to see their clients succeed.

We’re very happy to recommend FanGo to other hotel groups and event-led venues.

1 mars 2025
Avis spontané
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Réponse de fango

Thank you so much for taking the time to share this review - it genuinely means a great deal to us.

We’re incredibly proud to be working with the Anderbury Hotel Group and it’s fantastic to hear that the platform and the team are delivering in the way we intend. Building something that truly supports hospitality operators is exactly what we set out to do, so your feedback is hugely encouraging.

Thank you again for your trust and support.

Noté 5 sur 5 étoiles

Fantastic Business

Fantastic Business. Fan Go has been pivotal in the upgrade and change in event and hospitality management ay Beverley Racecourse.

Highly recommend to any hospitality business looking to take events to the next stage.

2 octobre 2025
Avis spontané
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Réponse de fango

Good afternoon Joe,

Thank you very much for your kind words! We’re thrilled to hear that our system has made a difference at Beverley Racecourse. It’s always our goal to help hospitality businesses streamline their operations and deliver exceptional guest experiences. We really appreciate your review!

Best,

Team FanGo

Noté 5 sur 5 étoiles

Hilary at FanGo is amazing

Hilary at FanGo is amazing! She’s always so helpful with bookings and any queries. No issue is too small, and she makes sure everything is resolved. Plus, she always follows up to check that everything has been sorted. FanGo makes event booking so much easier and is a fantastic platform for exploring all events/ menus in one place. Highly recommend!

31 mars 2025
Avis spontané
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Réponse de fango

Thank you so much for your kind words Nicola! 😊 We're thrilled to hear that Hillary has been so helpful and that FanGo has made event booking easier for you. We truly appreciate your review and are always here to help if you need anything. Looking forward to supporting you with many more successful events! 🎉🙌

Noté 5 sur 5 étoiles

Trainers Hillary and Iwona

Hillary and Iwona joined me for a training session on Fango to help me navigate to offering ticketed events. They were so patient and answered all my questions professionally and made every step clear and I feel so confident in being able to create my events.

12 mars 2025
Avis spontané
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Réponse de fango

Dear Lynn,

Thank you so much for your kind words! We're delighted to hear that Hillary and Iwona were able to support you so well during your training session. They take great pride in making sure everything is clear and easy to follow, so it’s wonderful to know you’re feeling confident in creating your events!

If you ever need any further assistance, we’re always here to help. Wishing you every success with your ticketed events this year!

Best,
The FanGo Team

Noté 5 sur 5 étoiles

What truly sets Fango apart is their exceptional team and the support they provide

We couldn’t be more pleased with the software solution that Fango has provided for our events team. We adopted the new software a year ago, and we couldn’t recommend them highly enough. It has significantly reduced the admin time spent on events, improved the organiser experience, and ensures an efficient service for all users.

The team at Fango is constantly evolving the product to meet the needs of their clients and is always willing to help. The software has solved so many challenges for us, but what truly sets Fango apart is their exceptional team and the support they provide. They are always approachable, friendly, and dedicated to finding the best solutions for our team.

A huge thank you to the entire Fango team!

18 février 2025
Avis spontané
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Réponse de fango

Dear Teresa,

Thank you for leaving such a lovely review of the system. We’ve shared your feedback with the team and they were thrilled!

Thank you,
Team FanGo

Noté 5 sur 5 étoiles

Great system with a brilliant team behind it!

We started working with Fango mid 2024 and it has been an absolute game changer. Joe & Greg held two training sessions with us before launching our events to ensure our team were comfortable with using the system. Fango is a huge time saver and easy for our guests to use. The reporting tool is brilliant - from an overview for our operations team to keeping track of the financials. Iwona has been absolutely amazing with supporting and very quick to respond to any questions. I would 100% recommend Fango and their team - looking forward to continue working with you all in 2025!

15 janvier 2025
Avis spontané
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Réponse de fango

Good morning Molly,

Thank you so much for taking the time to leave us a review. We’ve shared your feedback with Greg, Joe and Iwona and they were absolutely thrilled to hear it.

We’re excited to be working with you again in 2025 and look forward to supporting you!

Thank you again,

The FanGo Team

Noté 5 sur 5 étoiles

After a successful Christmas we will now be utilising FanGo for all our events

Thank you Greg, Joe & Iwona for your continued support with the implementation of FanGo. Your speedy responses and detailed instructions both over email and video have been excellent for the team to understand and use with ease.
Reporting has been fantastic and tailored to our needs and has been a god send to the operational team when executing the events.
After a successful Christmas we will now be utilising FanGo for all our events and look forward to seeing what 2024 brings.
Thanks again, Teresa and team at Redworth Hall Hotel.

5 février 2024
Avis spontané
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Réponse de fango

Good morning Lindsey,

Thank you so much for your wonderful feedback! It has been shared among the team. We're very excited to be working with you again!

Thank you,

The FanGo Team

Noté 5 sur 5 étoiles

A great help at Christmas

Fango has really helped us to manage the busy festive season more easily, and has been useful for both guests and the team. The reports and place card facility in particular has been a god-send!

1 décembre 2023
Avis spontané
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Réponse de fango

Hi Jade,

Thank you for taking the time to write a review on using FanGo. We're thrilled to hear your feedback and we're looking forward to working with you and the rest of your team 2024!

Thank you,

The FanGo Team

Noté 5 sur 5 étoiles

Thank you Fango for implementing our…

Thank you Fango for implementing our event booking system, and more recently our accommodation booking system. The systems are user friendly, provide excellent reporting and the team have tailored to our individual needs, which is great!

Our accommodation booking system provides us, as a business, with a unique tool that we offer to our customers, providing a value added service, whilst saving us hours of admin time.

The team are very responsive and are proactive with new ideas. A special mention to Iwona who continues to be a big support.

Many thanks team Fango!
Andrea

19 décembre 2023
Avis spontané
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Réponse de fango

Thank you for your lovely feedback Andrea! It's been a pleasure working with you this year and we will be sure to pass your feedback on to Iwona.

Noté 5 sur 5 étoiles

FanGo are an absolute dream to work…

FanGo are an absolute dream to work with! We have been working with them for a number of years now and have continued to grow on the number and style of events we use the system to sell tickets for.
The 'can do' approach of Greg and Joe is the best part, whatever we dream up next they can deliver and can do so quickly. From small tweaks of the booking process to new report creation and large feature rollouts, nothing is too much trouble.
All of the team here at The Celtic Collection would agree that we would be lost without this system.

9 février 2023
Avis spontané
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Réponse de fango

Dear Louise, 

Thank you for providing such a wonderful review of the FanGo system at the Celtic Collection. It's been an absolute pleasure working with you and building the bespoke ticketing and pre-ordering system for the different properties.

Greg & Joe thoroughly enjoyed visiting you and the rest of the team at the resort last week and discussing the additional features which will be implemented into the system for the 2023 events. 

Thank you, 

The FanGo Team 

Noté 5 sur 5 étoiles

Looking for a bespoke events management system

Looking for a bespoke system to manage a variety of events, bookings, GDPR regulations, taking payments and deposits across our group hotels - Fango Online Booking system ticks all the boxes.
Greg and Joe worked with us and designed a bespoke tailor-made system to link seamlessly to our website making our business more efficient and modern allowing our hotel events team to focus on our customers.
The system launch back in summer 2021 was effortless and the system is now used on a weekly basis.
We have just had our most successful Christmas trading period in 2022.
Fango team are always on hand to advise and support and constantly listen to our needs in helping us adapt and evolve our customer service.
I would personally endorse working with Joe and Greg to develop any events business

David Coe
Group Hotel Operations Director
Southwater Event Group

7 février 2023
Avis spontané
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Réponse de fango

Dear David,

Thank you for writing a review and recommending FanGo!

It's great to hear you had your most successful Christmas trading period!

We've shared your comments with the rest of the FanGo team - we really appreciate your feedback. We hope to see you soon!

Thank you,

The FanGo Team

Noté 5 sur 5 étoiles

Highly recommend FanGo

We used the FanGo system for the first time last year to sell our Christmas ticketed events across 17 venues. Christmas was very admin heavy prior to working with FanGo, however, this was significantly reduced by using their ticketing system. We found the set-up process to be very smooth, Greg, Joe and the team were great to work with and made enhancements to the system to cope with what we required. We are looking forward to continuing to work with Fango in 2023.

7 février 2023
Avis spontané
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Réponse de fango

Dear Nicola,

Thank you for taking the time to write a review on using FanGo across your hotels. We're thrilled to hear your feedback and we're looking forward to working with you and the rest of your team throughout 2023!

Thank you,

The FanGo Team

Noté 5 sur 5 étoiles

User Friendly Website

We use fango for our events and it’s easy to use. All the reports are easy to access with the breakdown of all the information that we need.
Thank you Fango for your user-friendly website.

1 décembre 2022
Avis spontané
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Réponse de fango

Dear Rose,

Thank you for your kind words.

The Grand Brighton became our first client back in 2018 when we started. It's been an absolute pleasure to work with you and the rest of the team at the Grand brighton. We look forwarded to visiting you in a few weeks time.

Thank you,

The FanGo Team

Noté 5 sur 5 étoiles

Using Fango to organise our ticketed…

Using Fango to organise our ticketed events have been great, it is so easy to use for team member and guests. It makes it so easy to generate all sort of reports to help operational service and admin.

31 août 2022
Avis spontané
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Réponse de fango

Dear Pagi,

Thank you for your kind words. We're so thrilled to hear the system is easy to use and that the automated reports have helped the operations team.

Have a lovely Christmas from everyone at FanGo.

Noté 5 sur 5 étoiles

We are FanGo fans

We are FanGo fans! It's a grat tool which has allowed us to streamlined a whole host of processes so we are more efficient and are able to provide a better service for our guests. They are very receptive to potential development suggestions too and we look forward to continuing to work with the FanGo team into 2023.

21 décembre 2022
Avis spontané
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Réponse de fango

Thank you for the lovely review. It is greatly appreciated and it will be shared with the FanGo team. FanGo are based in Yorkshire and Rudding Park was our first Yorkshire client! Merry Christmas!

Noté 5 sur 5 étoiles

Fango has certainly made life so much…

Fango has certainly made life so much easier for both the guest and the team at the hotel. The initial set up with Fango was so easy and they listened to all our requests and made any changes we asked. Over the course of 2 years working with Fango and the team they have always accommodated any changes we have wanted to make.
Very user friendly for the guest and would highly recommend anybody thinking of working with this to just do it!!!

21 décembre 2022
Avis spontané
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Réponse de fango

Dear Lyndsey,

Thank you for taking the time to write a review for FanGo's bespoke event management and pre-ordering system. It's been wonderful working with and visiting Rudding Park over the last few years. We're looking forward to meeting with you and the rest of the team again in February.

Have a lovely Christmas and a happy, healthy New Year.

Thank you,

The FanGo Team

Noté 5 sur 5 étoiles

Exactly what we needed.

Working with the team at FanGo has been incredible, starting off as an initial conversation regarding what we needed as a business the team created a temporary site to show how it would work in practice. They took feedback onboard and made relevant changes. Since our Pre-ordering site has been up and running not only has it generated more revenue but it has also made our guest journey attending events much better.

The Grand Hotel Birmingham.

19 décembre 2022
Avis spontané
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Réponse de fango

It's been a pleasure setting up the pre-ordering system and working with the team at The Grand Hotel Birmingham. Thank you for your kind words and we look forward to seeing you in the New Year!

The FanGo Team

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