I ordered 3 pairs of cropped trousers on 28/5/2026, I was told they were out of stock and would be in about 3 weeks time. I waited for 3 weeks then called again, I was then told that two pairs were in... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordering online was really awkward, codes wouldn’t work, price was wrong. Placed order on the phone which was quick and much easier. Shame they don’t send an email order confirmation, Delivery has... Voir plus
L'entreprise a répondu
need to refund money quickly when goods are sent back have been waiting for my refund for over three weeks now, would never order shoes again from this company very poor
L'entreprise a répondu
My wife ordered four pairs of trousers on a single order - all size 24, length 25". Black navy and grey pairs all supllied as requested, but paper labels showed size 20 on two pairs, while cloth label... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Fashion Friendly is the clothing brand of Kingstown Associates - a leading mail order company based in Driffield, East Yorkshire. 2024 is a celebration of 25 years trading. If you have any problems with any of the products or service we offer - please call our customer service team on 01377 249889 or email cservice@kingstown.uk.com
Coordonnées de contact
Kingstown Associates, YO259DJ, Driffield, Royaume-Uni
- cservice@kingstown.uk.com
- fashionfriendly.uk.com
1,6
Mauvais
92 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Only had it delivered yesterday will…
Only had it delivered yesterday will let you know when I have had the bra on all day
3 septembre 2021
Orderd my goods on line one day and…
Orderd my goods on line one day and they were delivered the next.well done
2 septembre 2021
Réponse de Fashion Friendly
Thank you for your feedback! We're glad you're happy with your purchase.
Fashion Friendly
REALISTICALLY PRICED FOR QUALITY…
REALISTICALLY PRICED FOR QUALITY GOODS. SIZE, COLOUR, AND
DESCRIPTION TRUE AND AS STATED. METHOD AND SPEED OF DELIVERY
EXCELLENT.
2 septembre 2021
Réponse de Fashion Friendly
Thank you for your feedback! We're glad you're happy with your purchase.
Fashion Friendly
The price was very competitive (…
The price was very competitive ( special offer ), but the postage costs were high ( £5.99 ) and no free returns offered. Return postage cost was £3.20! The shoes were returned because the instep was too high for my wife even to get them on. Her insteps were probably much larger than the average size 4.
4 août 2021
Réponse de Fashion Friendly
I'm sorry to hear that you're unhappy with our postage charge. The £5.99 is a standard charge, so no matter the size, weight or amount of goods you order this price doesn't change. Thank you for your feedback.
Fashion Friendly
Very pleased with purchase
I was very pleased with my purchase. My order arrived on time and the quality of the garments is very good. Will order again in the future.
4 août 2021
Réponse de Fashion Friendly
Thank you for your feedback! We're glad you're happy with your purchase.
Fashion Friendly
Réponse de Fashion Friendly
Thank you for your feedback! We're glad you're happy with your purchase.
Fashion Friendly
Réponse de Fashion Friendly
Thank you for your feedback! We're glad you're happy with your purchase.
Fashion Friendly
Parcel
Parcel. Arrived as expected.
Not impressed with the packaging, the inside wrapping definitely had been used before. There was an unusual smell about the parcel,
Unfortunately will not be using your company again.
1 août 2021
Réponse de Fashion Friendly
I'm sorry to hear that the packaging of your parcel was inadequate. I've passed your complaint to our Packing Department, who will investigate and see what improvements can be made. Thank you for your feedback.
Fashion Friendly
Cheap value clothing for the money
Cheap value clothing for the money, and delivery charges expensive. You have to pay for returns of poor quality goods. Will not order from this company again.
1 août 2021
Réponse de Fashion Friendly
I'm sorry to hear that you are unhappy with the quality of the goods you received. All of our products can be returned at any time under our lifetime guarantee, so if you do wish to return the items for a full refund or exchange we will honour this. Thank you for your feedback.
Fashion Friendly
Two skirts ordered
Two skirts ordered - one delivered in wrong length. Expected to pay return postage for your error. Pretty poor show
1 août 2021
Réponse de Fashion Friendly
I'm sorry to hear that one of your skirts was incorrect. I can see that you ordered both skirts in a 28" length; Could you confirm which skirt was incorrect?
Fashion Friendly
"Company policy" needs to be reconsidered
Received new catalogue & tried to order a dress online - but order code was not available. Waited a week or so and tried again with same result. I phoned (on premium rate phone line) and placed my order. Items ordered didn't arrive although my credit card was deducted immediately.
5 weeks later my queries were met with response that item is still out of stock .. and "company policy" is to take payment but not to despatch other items ordered until all are available.
20 juillet 2021
Avis spontané
Réponse de Fashion Friendly
I apologise for the delay in your order. Please could you provide your Order Number, and I will look into this for you?
Fashion Friendly
Beautiful skirts but ridiculously small
the two skirts I received were beautiful and such good value but the sizing is very tiny. I have returned both skirts and I'm waiting for larger sizes to arrive
18 juillet 2021
Réponse de Fashion Friendly
I am sorry to hear that the first Skirts you received were unsuitable. I have passed your comments on to the relevant department, who will re-evaluate our sizing methods. Thank you for your feedback.
Fashion Friendly
Pleased with the speedy delivery items…
Pleased with the speedy delivery items perfect fit
17 juillet 2021
Réponse de Fashion Friendly
Thank you for your feedback! We're glad you're happy with your purchase.
Fashion Friendly
Postage too expensive
I found ordering and delivery good but l feel the postage & packaging price was too much. I ordered a very small item which cost £5.99 postage.
16 juillet 2021
Réponse de Fashion Friendly
I'm sorry to hear that you're unhappy with our postage charge. The £5.99 is a standard charge, so no matter the size, weight or amount of goods you order this price doesn't change. Thank you for your feedback.
Fashion Friendly
Prompt delivery very good quality goods…
Prompt delivery very good quality goods will use again
15 juillet 2021
Réponse de Fashion Friendly
Thank you for your feedback! We're glad you're happy with your purchase.
Fashion Friendly
I found Fashion Friendly's website by…
I found Fashion Friendly's website by mistake but I'm so glad I did because Mum had a look at their website and saw some lovely skirts so I ordered 2 for her delivery was fast when they came she loved them so much she asked me to order her 2 more and again delivery was fast so we recommend Fashion Friendly as a Trusted Retailer
12 juillet 2021
Réponse de Fashion Friendly
Thank you for your feedback! We're glad you're happy with your purchase.
Fashion Friendly
I was very pleased to receive my items
I was very pleased to receive my items, the packaging was extremely good. Thank you for the free bag.
11 juillet 2021
Réponse de Fashion Friendly
Thank you for your feedback! We're glad you're happy with your purchase.
Fashion Friendly
Arrived a bit earlier than expected
Arrived a bit earlier than expected, very good. Everything great, even with sizes. Discount great. Thank you.
11 juillet 2021
Réponse de Fashion Friendly
Thank you for your feedback! We're glad you're happy with your purchase.
Fashion Friendly
the kaftans are beautifully made and…
the kaftans are beautifully made and the service is first class. i would definitely recommend this company
9 juillet 2021
Order arrived earlier than expected
Order arrived earlier than expected. Happy with the garments, fit just right.
8 juillet 2021
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.