Fast Pens Avis 

1 311
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The design was easy to create online. The final product looked exactly like the design image. The pens looked great. The delivery was ahead of time which unfortunately worked against me as I was to... Voir plus

Noté 5 sur 5 étoiles

I had a fair few questions about my design, I got super fast responses, a solution to my problem and a really fast turn around that arrived in great time. Will definitely use again

Noté 5 sur 5 étoiles

Very easy ordering process. Image quality is very good and the pens are just right as giveaways for exhibitions. Delivery service was excellent! Can't really fault this company, and will definitely be... Voir plus

Noté 5 sur 5 étoiles

This company were amazing. We called them with an issue and needed pens delivered within 24 hours, they were happy, helpful and did just that! Couldn't reccomend more.

À propos de l'entreprise

  1. Magasin d'articles promotionnels

À propos de Fast Pens

Écrit par l'entreprise

Fast Pens

Printed and engraved pens, pencils, notebooks & more

No Minimum Order
FREE Delivery
No Setup Fees
No Design Fees
Fast Delivery
Design Pens Online!

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,8

Tous les avis

(1 311)

121 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Disappointment with latest order from Fast Pens

I have had orders from Fast Pens before which I have been very happy with.
This order was estimated to arrive on a Thursday but I was then informed it would be over the weekend and it finally arrived on the Monday. Unfortunately, I was travelling outside the UK on the Saturday, so had to make arrangement's with a neighbour to look out for the delivery as I could not change the delivery instructions on the transporters website. Also, the delivery email stated that I had signed for it, which was difficult as I was not in the UK!
In addition, when I returned home and collected the package, the outside wrapping was very dirty and on opening the package the box the pens where in was crushed and ripped. The pens themselves where a mixture of loosely constructed and needed tightening, some with the nib down and some with the metal clip top having fallen off. The majority had slight ink staining on them and some needed to be gently scrubbed to remove the worst staining. In the end all the pens had to be inspected, missing bits re-added, tightened and checked that retraction worked and re-boxed.
I am not sure if the package was crushed by heavier packages, lost in transit for over a week or had been badly checked and packaged at source.
I am disappointed on this occasion as the product and service in previous orders has been excellent.

7 avril 2025
Logo de Fast Pens

Réponse de Fast Pens

Hi Steven,

Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your recent experience.

We’re very disappointed to learn that your order arrived in such poor condition and understand how frustrating the delay and damage must have been. We always aim to deliver our products in perfect condition and on time, and we sincerely apologise that this wasn’t the case for you.

It appears that this issue was due to mishandling by FedEx during transit. We’ve already contacted them regarding your delivery to investigate what went wrong and to ensure this doesn’t happen again for you or any of our customers.

We’re incredibly grateful for your past orders and continued support, and as a gesture of goodwill, we’d like to offer you a discount on your next order. Please get in touch with our team directly and we’ll make sure it’s applied for you.

Best regards,

Fast Pens

Noté 5 sur 5 étoiles

Excellent experience

Quality product, great price, excellent comms, very helpful staff, website provides the option to talk directly to the staff to discuss printing requirements. Fast delivery (not surprisingly).

31 mars 2025
Noté 5 sur 5 étoiles

Instant design and quote directly from the website

I loved being able to try out different designs for the pens on the website, and see how they would look immediately without having to wait for a proof. It was also easy to get the cost straightaway rather than having to email for a quote. The pens were delivered quickly and looked great.

24 mars 2025
Noté 5 sur 5 étoiles

Easy to design

Easy to design, and the end product is perfect. Fast shipping and delivery. Would definitely recommend and use this company again.

25 mars 2025
Noté 5 sur 5 étoiles

Great

It was great quality pens, a little expensive because of fast delivery, but the pens I bought were of great timing, and great quality! Great work done by fast pens.

18 mars 2025

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