FatFace Banbury, Oxfordshire. Went in to this shop today and would like to say a huge thank you to SARA who was absolutely amazing. Fabulous customer service, so helpful. After a major operation and... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 19 Banbury Gateway Shopping Park, OX16 3AB Banbury, Oxfordshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Local Store Gateway Banbury, staff are friendly but professional, do not hassle you while browsing which can make one uncomfortable, so a huge plus. The staff give honest opinions, will give fantastic... Voir plus
L'entreprise a répondu
I visited the shop and found staff to be friendly and polite. I tried on a dress and found that a couple of buttons were missing from it. Although I was offered a discount in lieu of the missing butto... Voir plus
L'entreprise a répondu
Great customer service. Very easy to order. Good quality product and nice fit, as described. Order arrived on time and the staff at the local store were delightful to deal with - very helpful and plea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
Unit 19 Banbury Gateway Shopping Park, OX16 3AB, Banbury, Oxfordshire, Royaume-Uni
- 01295 276241
4,8
Excellent
176 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de FatFace - BANBURY
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Love that Fatface is a B corp…
Love that Fatface is a B corp on the high street shop. Great quality and good sales! Click and collect is easy. Staff always friendly and helpful.
4 septembre 2025
Réponse de FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delivery and Returns process…
Delivery was quick and Returns process was hassle free.
21 janvier 2026
Réponse de FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My dungarees l ordered online are great.
I ordered my dungarees online, as it’s easier than getting to the store. Easy to order and delivered quickly.
12 janvier 2026
Réponse de FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love this brand
Love this brand, fantastic quality and last years. Staff are approachable and helpful
14 janvier 2026
Réponse de FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service and help in…
Excellent customer service and help in the store.
10 janvier 2026
Réponse de FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly and helpful staff!
1 novembre 2025
Avis spontané
Réponse de FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service
Great customer service. Very easy to order. Good quality product and nice fit, as described. Order arrived on time and the staff at the local store were delightful to deal with - very helpful and pleasant.
18 septembre 2025
Réponse de FatFace - BANBURY
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent quality and colour true to…
Excellent quality and colour true to the picture.Fast delivery to store
6 septembre 2025
Réponse de FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fast delivery
Fast delivery, easy to return goods that aren’t suitable. Friendly helpful staff.
6 septembre 2025
Réponse de FatFace - BANBURY
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Problems solved!
There were some problems with my order — I was delivered the wrong size. But the staff, both in-store and online, were very helpful, and I received my outfit on time. And the clothes are great!
27 mai 2025
Réponse de FatFace - BANBURY
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very happy with my shopping experience…
Very happy with my shopping experience at FatFace Banbury. I found exactly what I was looking for, and the team in store were really helpful and friendly.
10 mai 2025
Réponse de FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I had to return my jeans as ordered…
I had to return my jeans as ordered wrong length...received replacement and refund very quickly ..Great jeans and perfect fit
19 avril 2025
Réponse de FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love a bargain
I love shopping at fatface weather online or in store always quick and easy to use and fast delivery. This time I ordered two dresses and a cardigan as they had 20% off.
If I shop in store I usually shop in Banbury and everyone is so friendly and helpful
4 avril 2025
Réponse de FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent friendly staff
8 décembre 2024
Réponse de FatFace - BANBURY
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The choice for kids clothes is always…
The choice for kids clothes is always good and good quality 👌
4 décembre 2024
Réponse de FatFace - BANBURY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.