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FatFace - BANBURY Avis 

162
TrustScore 5 sur 5

4,8

Unit 19 Banbury Gateway Shopping Park, OX16 3AB Banbury, Oxfordshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Yet another excellent FatFace polo shirt, think I must have more than 10 now. Always good quality, wash beautifully, and last seemingly forever.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had the best customer service that I have had in a long while. The lad who served me was polite, friendly and was actually able to fold my clothes as I would myself (very rare these days) which mad... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I visited the shop and found staff to be friendly and polite. I tried on a dress and found that a couple of buttons were missing from it. Although I was offered a discount in lieu of the missing butto... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great customer service. Very easy to order. Good quality product and nice fit, as described. Order arrived on time and the staff at the local store were delightful to deal with - very helpful and plea... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • Unit 19 Banbury Gateway Shopping Park, OX16 3AB, Banbury, Oxfordshire, Royaume-Uni

  • 01295 276241

4,8

Excellent

TrustScore 5 sur 5

162 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(162)

13 946 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Fast delivery

Fast delivery, easy to return goods that aren’t suitable. Friendly helpful staff.

6 septembre 2025
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Réponse de FatFace - BANBURY

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Banbury staff always excellent

Banbury staff always excellent

11 août 2025
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Réponse de FatFace - BANBURY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

It was easy to navigate and order…

It was easy to navigate and order online.

2 juillet 2025
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Réponse de FatFace - BANBURY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 4 sur 5 étoiles

Problems solved!

There were some problems with my order — I was delivered the wrong size. But the staff, both in-store and online, were very helpful, and I received my outfit on time. And the clothes are great!

27 mai 2025
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Réponse de FatFace - BANBURY

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Very happy with my shopping experience…

Very happy with my shopping experience at FatFace Banbury. I found exactly what I was looking for, and the team in store were really helpful and friendly.

10 mai 2025
Logo de FatFace - BANBURY

Réponse de FatFace - BANBURY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

I had to return my jeans as ordered…

I had to return my jeans as ordered wrong length...received replacement and refund very quickly ..Great jeans and perfect fit

19 avril 2025
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Réponse de FatFace - BANBURY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

I love a bargain

I love shopping at fatface weather online or in store always quick and easy to use and fast delivery. This time I ordered two dresses and a cardigan as they had 20% off.
If I shop in store I usually shop in Banbury and everyone is so friendly and helpful

4 avril 2025
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Réponse de FatFace - BANBURY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Always have loved Fatface one of my…

Always have loved Fatface one of my best shopping experiences

25 mars 2025
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Réponse de FatFace - BANBURY

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE

Noté 4 sur 5 étoiles

Excellent friendly staff

8 décembre 2024
Logo de FatFace - BANBURY

Réponse de FatFace - BANBURY

Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

The choice for kids clothes is always…

The choice for kids clothes is always good and good quality 👌

4 décembre 2024
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Réponse de FatFace - BANBURY

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Great place to shop

Great place to shop, friendly staff and easy, efficient order collection.

28 novembre 2024
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Réponse de FatFace - BANBURY

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Very fast and efficient

Very fast and efficient

21 octobre 2024
Logo de FatFace - BANBURY

Réponse de FatFace - BANBURY

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 4 sur 5 étoiles

Friendly and polite staff in store

I visited the shop and found staff to be friendly and polite. I tried on a dress and found that a couple of buttons were missing from it. Although I was offered a discount in lieu of the missing buttons, I felt that I couldn’t have made it look like new myself. So I bought it online instead and it arrived in perfect condition.

3 septembre 2024
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Réponse de FatFace - BANBURY

Hello there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Great quality, as always

This is my third long cardigan from Fat Face. The others are still in perfect condition and I wear them regularly. This one is just as well made and I’m sure I’ll be glad of it as the weather cools down.

2 septembre 2024
Logo de FatFace - BANBURY

Réponse de FatFace - BANBURY

Hello Lois
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Very personable

Very personable

25 août 2024
Avis spontané
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Réponse de FatFace - BANBURY

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 4 sur 5 étoiles

Nice clothing

Nice quality clothing. You lost a star because of the reluctance to supply a printed receipt in the Banbury store

11 août 2024
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Réponse de FatFace - BANBURY

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

Good quality smart kit!product

Good quality product, delivered promptly and value for money!!

13 août 2024
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Réponse de FatFace - BANBURY

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Ease of ordering

12 août 2024
Logo de FatFace - BANBURY

Réponse de FatFace - BANBURY

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Friendly and helpful assistance from…

Friendly and helpful assistance from staff

12 juillet 2024
Avis spontané
Logo de FatFace - BANBURY

Réponse de FatFace - BANBURY

Hi there,

Thank you for taking the time to leave your 5* review.

We are glad to hear you have had a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.

Take care. -LA

Noté 5 sur 5 étoiles

Excellent in person experience both…

Excellent in person experience both choosing, buying and returning item and speedy online delivery of the shorter length of the same item, which was not available in store originally.

19 juin 2024
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Réponse de FatFace - BANBURY

Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD

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