Kit who serves us regularly when we shop at Fat Face is so friendly and couldn't be more helpful. We always hope that he will be there because he makes our shopping experience a pleasure.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Guy in Fat Face was amazing when I realised i forgot to use a discount code. Despite it being a split order for delivery he managed to cancel and re-order items so I didn’t lose my discount. Great ser... Voir plus
L'entreprise a répondu
Was shopping in Barnstaple today and even though I didn’t buy anything just wanted to say that the fun and banter the two staff had today was so fun, I felt really welcome and they knew their stuff, I... Voir plus
L'entreprise a répondu
I went into barnstaple today to purchase a few gifts and was served by Dwain. I just want to say that he made my experience super easy, he knew exactly what I wanted, best of all the at the point I wa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
87 High Street, EX31 1HR, Barnstaple, Devon, Royaume-Uni
- 01271 373791
4,9
Excellent
143 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fatface Barnstaple
Fatface Barnstaple, a wonderful experience from beginning to end. Greeted as I entered the store but left to peruse at my pleasure. I was looking to purchase a jacket but the colour and size was not in the store, Dwain was absolutely amazing and offered to order the item on line for me. I was so pleased with how helpful Dwain was I carried on perusing in the shop and with Dwains assistance purchased other items. Great service and very friendly, I will definitely be visiting the Barnstaple store again 👍
3 juillet 2024
Avis spontané
Réponse de FatFace - BARNSTAPLE
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I went in looking for nothing specific…
I went in looking for nothing specific but due to great styling advice by Dwain ended up with three new outfits
10/10 for service, would go there again
5 juillet 2024
Avis spontané
Réponse de FatFace - BARNSTAPLE
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to read your positive feedback in store!
We hope you love your purchase, and look forward to welcoming you back soon.
Take care. -LA
What an excellent store in barnstaple…
What an excellent store in barnstaple on holiday from Malta and Dwain was a pleasure he was fun and made me spend more than intended. Good job.
5 juillet 2024
Avis spontané
Réponse de FatFace - BARNSTAPLE
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -LA
The Barnstaple store was an excellent…
The Barnstaple store was an excellent experience amazing product and even better staff. the shop to go to.
3 juillet 2024
Avis spontané
Réponse de FatFace - BARNSTAPLE
Good afternoon, Andrew.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Barnstaple store.
Take care, JB
Staff was very welcoming and…
Staff was very welcoming and accommodating to all my needs. The two young lads that was working today had a very professional attitude and went that extra mile. Will be back to visit the Barnstaple store.
3 juillet 2024
Avis spontané
Réponse de FatFace - BARNSTAPLE
Good afternoon, Sean.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Barnstaple store.
Take care, JB
I'd been in the Barnstaple store before…
I'd been in the Barnstaple store before to buy shorts and found that there were a great number of options and the staff very helpful. I popped in again as I was after a few things, the staff were amazing and helped me so much from size to style and directing me when I asked about specific things. Very patient and we're genuine and friendly. Suffice to say I did end up buying more than intended but I left the store very happy!
3 juillet 2024
Avis spontané
Réponse de FatFace - BARNSTAPLE
Good afternoon, John.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Barnstaple store.
Take care, JB
Very happy with the service I received…
Very happy with the service I received in the barnstaple store, first time shopper in a fat face. Dwain and team did not disappoint. Someone to help in every area I went. The chocolate treat at point of purchase was a nice little touch.
3 juillet 2024
Avis spontané
Réponse de FatFace - BARNSTAPLE
Good afternoon, Ashley.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Barnstaple store.
Take care, JB
Visiting Barnstaple today and popped in…
Visiting Barnstaple today and popped in to Fat Face ( love the range of items). Served by Lisa who gets 10/10 for her customer service. A worthwhile visit and great staff.
2 juillet 2024
Avis spontané
Réponse de FatFace - BARNSTAPLE
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Popped into have a look for a birthday…
Popped into have a look for a birthday present for my sister. Great customer service from Dwain who served me and gave me some ideas. Always a great shop to go into.
20 mai 2024
Avis spontané
Réponse de FatFace - BARNSTAPLE
Good afternoon, Matthew.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Barnstaple store.
Take care, JB
Réponse de FatFace - BARNSTAPLE
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your recent purchase. I hope you continue to enjoy our products as much as we do.
Take care, MM
Made on line order
Made on line order, site was straight forward and easy to use. Great range on offer in all sizes. Was in formed by e mail order in my local store only took a couple of days. Store was busy but only took a few minutes for pick up. Haven't used FatFace before but will certainly use again.
30 avril 2024
Réponse de FatFace - BARNSTAPLE
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Nice store to visit
The store is always well stocked and tidy, the changing rooms are clean and uncluttered. The staff are friendly and helpful.
23 avril 2024
Réponse de FatFace - BARNSTAPLE
Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you enjoyed your experience in one of our stores!
We look forward to welcoming you back soon. Take care, LC.
Great item as usual
Great item as usual. Lovely kept shop in Barnstaple.
I had forgotten to pick up because I had no email reminding me they were ready to collect but no problem
15 avril 2024
Réponse de FatFace - BARNSTAPLE
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you were able to get your order from our Barnstaple store with no problems. I hope you continue to love your shopping experience with us.
All the best, MM
Barnstable ex31
I will give a big shout out for Dwain and Janet for the outstanding and friendly service every single time I come into the Barnstable Devon.
I wanted to thank them both very much and well done.
From jacque
21 avril 2024
Avis spontané
Réponse de FatFace - BARNSTAPLE
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
Fantastic
The whole order was a breeze and that the goods are British, very helpful staff, good store layout. Barnstaple.
5 avril 2024
Réponse de FatFace - BARNSTAPLE
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Quality products and friendly shop staff
22 mars 2024
Réponse de FatFace - BARNSTAPLE
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great Quality Reasonable Price
Ordered Polo shirts for my son’s birthday.
Not disappointed with the online order system or delivery.
24 mars 2024
Réponse de FatFace - BARNSTAPLE
Good afternoon, Kim.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered. We hope you and your son love your new items and you continue to enjoy shopping with us.
Take care, JB
Excellent service by Lisa P
Excellent service by Lisa P. She went beyond expectations in locating some trousers for me that were sold out on line and not available in the Barnstaple shop. Thankyou so much.
12 mars 2024
Avis spontané
Réponse de FatFace - BARNSTAPLE
Good Morning Laura,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Barnstaple Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
High street shops…
Recently shopped at a large fatface store, only to come back to Barnstaple to find everything I needed. You can’t beat a small high street shop.
Staff very friendly and helpful
8 mars 2024
Avis spontané
Réponse de FatFace - BARNSTAPLE
Hello, thank you for your feedback the crew at the Barnstaple store. It is so wonderful to read about the great experience you had in-store. We hope to see you again soon! Warm Regards TS
Dwain you’re an extremely kind and…
Dwain you’re an extremely kind and helpful gent. You make shopping at FATFACE Barnstaple a pleasure . Thank you.
8 mars 2024
Avis spontané
Réponse de FatFace - BARNSTAPLE
Good Morning Maggie,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Barnstaple Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.