I was looking for some new clothes after putting on weight and changing size and obviously feeling insecure. I was helped by the loveliest person, Amy. She was kind an helpful, found me two amazing... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement4 St Lawrence Street, SouthGate, BA1 1AN Bath, Somerset, GB
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Lisez les avis des autres
Not recommend to work here (unless you are normal) Not a good place to work if you are autistic or have any hidden disabilities, she will treat you unfairly and is mean (in private, never shows it... Voir plus
L'entreprise a répondu
I visited Fat Face Bath today and both Finn and Kelly were so very helpful. Finn who helped me with looking for another dress size and Kelly who was at the till when there was no internet and the till... Voir plus
L'entreprise a répondu
Excellent website with good information re sizing . Style of clothing v suitable for all members of family and my 8 year old grandson loves the Land Rover theme! Returns easy with online home printi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
4 St Lawrence Street, SouthGate, BA1 1AN, Bath, Somerset, Royaume-Uni
- 01225 465752
4,6
Excellent
179 avis
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Super service from the Bath store
Was in the Bath store and received great advice and service from Caryl. Superb collection of clothes for gifts this year!
15 novembre 2022
Avis spontané
Réponse de FatFace - BATH
Thank you so much for your lovely comments. We are pleased to hear that you had a great experience when shopping with us, and we will share this with our amazing team in store! - RS
Excellent customer service…
Excellent customer service from charming young man,Caleb, yesterday in Bath Store. He was extremely helpful with a great manner.
21 octobre 2022
Avis spontané
Réponse de FatFace - BATH
Hi Sheila, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great clothing sizing is right
Great clothing sizing is right, and good quality. Friendly staff, quick and efficient.
16 septembre 2022
Réponse de FatFace - BATH
Good afternoon Becky,
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bath Southgate store.
Take care, EG
Great service all round
Great service on delivery, and on returns when needed. Super new autumn lines in store.
25 septembre 2022
Réponse de FatFace - BATH
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Really helpful staff
I was trying to decide which handbag to buy from the Fatface Bath branch where I was helped by Caryl. She was very knowledgeable and went the extra mile in explaining all the different styles and colours in order to help me choose the right one.
24 septembre 2022
Avis spontané
Réponse de FatFace - BATH
Hi Alison, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Perfect purchase.
27 août 2022
Réponse de FatFace - BATH
Hi Florence, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great quality and fit
7 septembre 2022
Réponse de FatFace - BATH
Hello Melanie,
Thank you for taking the time to leave us your review.
We do hope that you are happy with your items!
Take care, CT
Perfect thanks
20 août 2022
Réponse de FatFace - BATH
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great service at FatFace: Amersham and Bath stores
I wanted to purchase a particular top in a particular size that had sold out online and wasn’t available at my local store - Amersham. The girls (sorry I didn’t get your names) were very helpful and tracked it down on their online system. I was travelling to Bath and the system showed 4 in stock.
They called the store directly for me and arranged for 1 to be put aside for me. Thank you Bath store manager and especially FINN - who tirelessly hunted the shop floor and stock rooms to find said item. He could have easily given up and claimed it was ‘out of stock’, and the ‘system wasn’t up to date’ - but he didn’t! He persevered until he found it. I picked it up yesterday - thanks again FINN, I appreciate your diligence and thank you FatFace, this is exactly the kind of service customers want!
11 août 2022
Avis spontané
Réponse de FatFace - BATH
Hi Kirsten
Great to hear about the customer service you have received from these two stores, they are a credit to us.
Thank you for sharing this with us and we will pass this onto Bath and Amersham. MJ
Arrived with three young kids in tow
Arrived with three young kids in tow, staff super friendly and managed to find three tops so everyone was happy!
5 août 2022
Réponse de FatFace - BATH
Good Morning,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received in-store. We hope everyone enjoys their new tops!
Have a great day, KS
Lovely bag, great service!
Saw bag in shop. Nice style but wrong fabric. Kind girl in shop looked up on line and found alternative green daisy fabric which I ordered on line. Arrived quickly and delighted. Took original back to shop for refund. Very satisfied with good sized useful bag made of cotton and lots of pockets. Thank you!
21 juillet 2022
Réponse de FatFace - BATH
Good morning Carrie,
Thank you for your 5* review regarding your recent visit to our Bath Southgate Store. It is great to read such positive comments, and will be sure to pass this on to the team.
Have a great day!
Take care, EG
Réponse de FatFace - BATH
Hi Donna,
Thank you for your 5* review on your recent online order. I am really pleased to hear that you have had a successful shopping trip and we look forward to welcoming you back soon. Take care, LE
He ido a comprar unos pantalones y al…
He ido a comprar unos pantalones y al pagar no me han aceptado el pago en metálico.
No compro por norma donde no me dan la libertad para pagar como yo quiera.
Creo que la comodidad que a ellos les reporta no se justifica con el atentado a mi libertad.
Evidentemente no volveré a entrar
10 juillet 2022
Avis spontané
Réponse de FatFace - BATH
Good afternoon, Cesar
I am sorry to read that our Bath store did not accept your money for your purchase. I can assure you that our stores will accept payment either by cash or card (Sterling - UK, Euros - Republic of Island and Dollars - US).
If there is anything else we can support with, please do not hesitate to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-4pm and we can assist you further. JB
Réponse de FatFace - BATH
Hi Tony, Thank you for your review. We are glad to hear you are pleased with the service you have received. - ES
Everything went very smoothly and as…
Everything went very smoothly and as planned and promised.
1 juin 2022
Réponse de FatFace - BATH
Hi Maureen,
Thank you for your 5* review. It is great to hear that your recent experience with us was smooth and as promoised.
Have a great day!
Take care, EG
Great staff
Visited Fat Face Southgate store in Bath was served by Tash who was extremely helpful the whole experience was fantastic well done
12 mai 2022
Avis spontané
Réponse de FatFace - BATH
Hi Carol, thank you for your lovely review on the Bath Southgate store - this is really wonderful and your comments will be passed onto the team. Take care, LE
My sisters have been buying dresses …
My sisters have been buying dresses from Fatface for years & my sister had this particular dress on when I saw her so I decided to buy 1 for myself & I absolutely love it, I ordered 2 different sizes to see which fitted me so sent the larger 1 ( 16) back & kept the 14 ..
11 mai 2022
Réponse de FatFace - BATH
Hi Jayne, Thank you for your review. This is really great feedback and we are so pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service - Bath store
Visited the Bath store and the member of staff called Nola was excellent, patiently checking various items for sizes, availability etc and ordering on line on our behalf …. great service and attention to the customer.
3 mai 2022
Avis spontané
Réponse de FatFace - BATH
Hi Rae, thank you for your lovely review on the Bath Store. This is so great to hear and this will be passed onto the store team, Take care, LE
Tash was more than helpful today
Tash was more than helpful today. Helped me with sizes and went to stock room several times. Lovely experience.
2 mai 2022
Avis spontané
Réponse de FatFace - BATH
Hi there, thank you for your review on the Bath store - this is so wonderful to hear! Thank you, LE
I was served by Max in Bath store and…
I was served by Max in Bath store and he was a very happy and polite young individual. Thank you Max.
24 avril 2022
Avis spontané
Réponse de FatFace - BATH
Good afternoon, Simon
Thank you for leaving us this review about your shopping experience instore, it's great reading such positive comments about the quality and service you received.
Take care, JB
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