Colour and fabric met requirements as did the style, HOWEVER LEG LENGTH SIZING INCONSISTENT 10 and 12 both fit (12 slightly better) hips/waist wise but the size 10L was an inch longer than the size 1... Voir plus
L'entreprise a répondu

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Colour and fabric met requirements as did the style, HOWEVER LEG LENGTH SIZING INCONSISTENT 10 and 12 both fit (12 slightly better) hips/waist wise but the size 10L was an inch longer than the size 1... Voir plus
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Fatface in store personal styling service. Saturday 18th april booked in with stylist Lucy kelly. Very professonal and caring and did a brilliant appointment with myself .i was in looking for diff... Voir plus
L'entreprise a répondu
We visited Fat Face in Belfast today and received exceptional help and advice from Lauren who works in store. She was very helpful and knowledgeable about Fat Face’s products. Very pleasant and chee... Voir plus
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I have loved FatFace for a long time. I like to have a look online and in store when I get the chance. Their style is very much the same as mine. The quality is outstanding. Sometimes a bit expensive... Voir plus
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FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
1 Victoria Square, BT1 4QG, Belfast, Royaume-Uni
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Ordered boots and as always they are of great quality and look amazing - staff were really prompt and helpful.

Réponse de FatFace - BELFAST 2
Was in the Belfast store today-staff were so welcoming , friendy and helpful.Really made me feel welcome and helped with my purchase of cords.
Thank you😊

Réponse de FatFace - BELFAST 2
I went in to look a the half zip fleece. There was only one and not in my size. The quality was lovely and I really liked it. The staff member advised me on which size, I ordered it in the shop and got it delivered a few days later. The staff were patient and helpful. Delighted with my new fleece.

Réponse de FatFace - BELFAST 2
you have great people working for you in Belfast.

Réponse de FatFace - BELFAST 2
I asked for advice about the fit of a coat was advised well by a very helpful staff member .I ordered 2 sizes online and returned 1 back to store It was a very easy process with very helpful staff

Réponse de FatFace - BELFAST 2
Love Fatface. Great selection of products, super quality and value. Also excellent customer service!

Réponse de FatFace - BELFAST 2
Easy to navigate website, friendly, helpful staff in Belfast branch. Nothing is ever too much trouble for them. Love their diverse clothing ranges, every season!

Réponse de FatFace - BELFAST 2
Bought some things online . Some fitted/ some didnt. Returned them to the shop-- Agh had paid with Paypal so had to post !. The people in the shop could not have been more helpful- parceled up my returns for me and gave me a label. It was a completely painless experience. Great customer care. Thank you

Réponse de FatFace - BELFAST 2
Great service. The girls were very friendly and professional. A good shopping experience

Réponse de FatFace - BELFAST 2
I ordered online, and when the items arrived, I was delighted with one pair of the pyjama bottoms, but not the other( too lightweight) Fat face made it so easy to return and they gave me the choice to return them to a fat face shop. While in the shop I found the pair of pyjama bottoms I wanted in my size and the staff were very helpful.
Great design and quality. 😃

Réponse de FatFace - BELFAST 2
Thank you so much for the arrival of all our items before Christmas we were just at your store in Belfast in November and your Kinsale store in 2017
Love the Quality and customer service
April and Chad

Réponse de FatFace - BELFAST 2

Réponse de FatFace - BELFAST 2
Order arrived quickly. Unfortunately it had to be returned and I was impressed that he return label was already provided ad sometimes companys require customers to print off their own little which is a problem fir me.

Réponse de FatFace - BELFAST 2
Order came quickly. Site said boots were a large fit so I ordered a size down. Unfortunately they were still too big. I returned them to my local store and the assistant was very helpful and pleasant. The staff are always friendly and helpful in the Belfast store. Like the range and quality of products.

Réponse de FatFace - BELFAST 2
Pleased with the purchase, which arrived in good time. Chose to collect from the Belfast shop, so I could try them on there. No problem so I didn't have to return them.

Réponse de FatFace - BELFAST 2
Great jacket Quick dispatch and delivery ordered click and collect to pick up from Belfast store smooth process all round

Réponse de FatFace - BELFAST 2
I love my jumpsuit. Perfect fit. Although a bit overpriced I think for the quality.

Réponse de FatFace - BELFAST 2
Easy order and easy collection, also good selection of products.

Réponse de FatFace - BELFAST 2
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