Received quite quickly but could of been earlier as received the notification the parcel was ready to collect at 6.40pm when the shop was shut.. the manager said the delivery was v late in the previou... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement52/53 Saturday Market Place, HU17 8AA Beverley, North Humberside, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I ordered some dresses for a wedding which came into store ( Beverley). The ladies in store helped me so much - advised a different size, managed the returns and ordering, recognised me when I came ba... Voir plus
L'entreprise a répondu
Easy to order online, lovely styles and quality clothing. The fabric is always high quality. The sizing is dependable (not the case in other shops!) and instore the staff are always friendly, welcomin... Voir plus
L'entreprise a répondu
Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good qual... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, Royaume-Uni
- 01482 880039
4,7
Excellent
200 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de FatFace - BEVERLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Popped into the Beverley store
Popped into the Beverley store. Very well stocked, neat and tidy and friendly helpful staff. Certainly will be returning. Maria and the staff member with her polite, friendly and efficient.
12 décembre 2025
Avis spontané
Réponse de FatFace - BEVERLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always friendly and helpful staff here
Always friendly and helpful staff here. No complaints about service here
1 décembre 2025
Réponse de FatFace - BEVERLEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Online ordering and return easy
Online order arrived quickly. Return to store was efficient and friendly refund to bank account speedy also. My fault for ordering wrong size. Clothes always great quality.
5 décembre 2025
Réponse de FatFace - BEVERLEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Fashion
Love fat face have several pairs of their jeans. Always a goof fit and very helpful staff. Thank you
4 décembre 2025
Réponse de FatFace - BEVERLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
One happy customer ⭐️
We ordered a mans coat. The order went smoothly and so did the delivery. My husband was more than happy with his coat. Good quality material. Arrived packageing was very good. Would shop with FatFace again. I have shopped with FatFace but a first for my husband. ⭐️⭐️⭐️⭐️
25 octobre 2025
Réponse de FatFace - BEVERLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - BEVERLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Parcel didn’t come when supposed too
Parcel didn’t come when supposed too. Wasn’t given notice until after I had been to the shop to collect it. Came 3 days later.
12 octobre 2025
Réponse de FatFace - BEVERLEY
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Good choice of styles Easy to order and if need to easy to…
Easy to order and if need to easy to return items. Good quality and choice of styles Definitely recommend fat face at Beverley East Yorkshire. Friendly and welcoming staff. Never disappointed Thankyou
7 septembre 2025
Réponse de FatFace - BEVERLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - BEVERLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - BEVERLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - BEVERLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
10 stars out of ten!!
Ok I’ll start with I hate shopping! The lady who served me was very friendly and helpful AND I even stayed to browse and bought other things m. Trust me this never happens!!
27 août 2025
Réponse de FatFace - BEVERLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Exceptional first class staff
I shop normally on line and use your collection service using your Beverley store. The staff there are so nice it’s a pleasure to go there. First class shop with first class staff; it always great to drop in for a browse too x
17 août 2025
Réponse de FatFace - BEVERLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order online
Easy to order online, lovely styles and quality clothing. The fabric is always high quality. The sizing is dependable (not the case in other shops!) and instore the staff are always friendly, welcoming and knowledgable. You set the industry standard in terms of customer care.
11 août 2025
Réponse de FatFace - BEVERLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Made to feel like a thief!
I bought a t-shirt for my son in the Beverley store on Monday 11th August 2025. As I waited to pay the lady at the till asked me if a sweatshirt I had been wearing but was now carrying as it was becoming increasingly warm was actually mine. I explained it was and showed her the wear marks, etc. I was made to feel like I might be a thief! I paid for my t-shirt and left feeling deeply offended. There were other customers in the store at the time and all this was said in quite loud tones.
11 août 2025
Avis spontané
Réponse de FatFace - BEVERLEY
Hi Rachel,
Thank you for taking the time to share your feedback about your visit to our Beverley store on Monday, 11th August. We’re sorry to hear that you left feeling upset. We never want a customer to feel uncomfortable in our stores.
Having spoken with the store team, they have explained that they could see the sweatshirt was yours and intended the comment in a light hearted, humorous way. They believed the interaction ended with a smile from both sides. We’re sorry if this was not how it came across to you at the time, as we always aim for our conversations to be friendly and welcoming.
Thank you again for bringing this to our attention. We appreciate your feedback and will keep it in mind to ensure we get the tone right for all our customers.
Thank you, LE
I have not even received goods I…
I have not even received goods I ordered yet so impossible to review..taking weeks to arrive.
25 juillet 2025
Réponse de FatFace - BEVERLEY
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Réponse de FatFace - BEVERLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love Fatface
Love Fatface, they cater for shorter ladies, excellent choice of designs, good quality, reasonable price and propt delivery. Excellent service all round, my wardrobe staple 😃
1 juin 2025
Réponse de FatFace - BEVERLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I absolutely love fat face clothing
I absolutely love fat face clothing, great designs and functional for everyday wear. My local fat face is the Beverley store in East Yorkshire and the staff are so lovely and friendly. I'm always made to feel welcome and the customer service is 5 star.
16 mai 2025
Avis spontané
Réponse de FatFace - BEVERLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.