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FatFace - BEVERLEY Avis 200

TrustScore 4.5 sur 5

4,7

52/53 Saturday Market Place, HU17 8AA Beverley, North Humberside, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

Received quite quickly but could of been earlier as received the notification the parcel was ready to collect at 6.40pm when the shop was shut.. the manager said the delivery was v late in the previou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered some dresses for a wedding which came into store ( Beverley). The ladies in store helped me so much - advised a different size, managed the returns and ordering, recognised me when I came ba... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to order online, lovely styles and quality clothing. The fabric is always high quality. The sizing is dependable (not the case in other shops!) and instore the staff are always friendly, welcomin... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good qual... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, Royaume-Uni

  • 01482 880039

4,7

Excellent

TrustScore 4.5 sur 5

200 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Well made clothes

I really like FatFace, the clothes are always well made and the materials seem quite unique and different.
Good fit, competitively priced, friendly staff in store. Would definitely recommend.

21 mars 2024
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

I love that Fat Face clothes flatter…

I love that Fat Face clothes flatter any size and shape. Their quality is excellent and because of this, worth the money as they last for ages!!!

11 février 2024
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

I love this jumper.

I love this jumper, great colour and fit. Beverley shop staff always friendly and helpful.

5 février 2024
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Noté 4 sur 5 étoiles

Quality clothing

4 février 2024
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 2 sur 5 étoiles

Customer service excellent, Jean sizes not

Whilst your customer service in store was excellent when I returned my items, I was really disappointed I had to return them. I found the sizes of the jeans difficult. I tried 3 sizes, 10, 12 and 14. The 10 far too small, the 12 could get on but couldn’t fasten and the 14 went on and fastened but was way too big. The style and colour of the jeans was lovely, just a shame the sizes didn’t work for me.

3 février 2024
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Hi there,
Thank you for taking the time to leave your review.

We are so pleased to hear your feedback regarding customer service.

I am so sorry to learn that the sizing of this item was not quite right for you on this occasion. We will escalate your feedback regarding the sizing to our garment tech department for review.

If there is anything else we can support with, please do not hesitate to get in touch with our friendly customer service team.

Take care - GM

Noté 5 sur 5 étoiles

Friendly, helpful staff

The Sales Assistant was so helpful and knowledgeable when I was trying to find the perfect jeans. Only moan is that it was too hot in the shop!

31 janvier 2024
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Hello Caroline
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Love FatFace

I love shopping at Fatface . The clothes are always my kind of fashion and good quality. Staff are always friendly and helpful

18 janvier 2024
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Hi there,
Thank you for taking the time to leave your 5* review.

We are pleased to hear your feedback on your purchases, and that you have had such lovely experiences at one of our stores.

We hope you love your purchases and look forward to welcoming you back soon.

Take care. -GM

Noté 5 sur 5 étoiles

Delivered on time and the delivery man…

Delivered on time and the delivery man was really polite and friendly
Returned 2 items and the shop assistant was really good
Couldn’t fault the service

17 janvier 2024
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Good Afternoon Kerry,

Thank you for taking the time to leave us a review!

I am glad to hear you have had such a positive experience when shopping with us! I will make sure this feedback is passed on, we appreciate such kind words from our customers.

We look forward to welcoming you back soon!

Kind Regards, JW

Noté 5 sur 5 étoiles

Great clothes

Great clothes, last for ages and really comfy. Staff always friendly at the Beverley shop and willing to help.

3 janvier 2024
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Noté 5 sur 5 étoiles

Jumper

Staff very helpful and friendly. Product good no issues.

3 janvier 2024
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Hi Elizabeth,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.

Noté 5 sur 5 étoiles

Staff are friendly and helpful

Staff are friendly and helpful. We can take our dogs in and they are given treats which is lovely. The clothes are made well and fit well. I only wish the store in Beverley was a little larger so we could have a larger variety. However - I also buy online

8 janvier 2024
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. Our store crew love meeting your furry friends! We hope you love your purchase and look forward to welcoming you back soon. Please note we will pass your feedback to the appropriate department.
Take care, LC.

Noté 5 sur 5 étoiles

Speedy delivery well packaged garments…

Speedy delivery well packaged garments excellent quality and true to size
Beverly store excellent customer service , lovely well presented store

2 janvier 2024
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Hi Alison,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.

Noté 5 sur 5 étoiles

Great service at Beverley Store with…

Great service at Beverley Store with fantastic helpful assistants nothing is too much trouble ..and love the quality of the clothes

2 janvier 2024
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Hello Sherry
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Great no worries

29 décembre 2023
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Good afternoon,

Thank you for taking the time to leave your review.

I am so pleased that you have no worries when shopping with us and I hope you continue to enjoy your experience with us both in store and online.

All the best, MM

Noté 5 sur 5 étoiles

Lovely clothes

Lovely clothes, lovely shops, smashing service, shopping in the sale rocks

29 décembre 2023
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Good morning,

Thank you for taking the time to leave your review.

I am so pleased that you encountered such a good experience in our Beverley store. I will be sure to pass on your comments to the team.

All the best, MM

Noté 5 sur 5 étoiles
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Hello Kirsty
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Customer service at its best

I ordered on line which came very quickly but had to return some items to the store in Beverley and the staff was so helpful and friendly. Very efficient.

18 décembre 2023
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Good afternoon,

Thank you for taking the time to leave us your review.

I am so pleased that you find our crew in our Beverley store to be so friendly and helpful. I will be sure to pass on your comments to the team.

All the best, MM

Noté 3 sur 5 étoiles

Lightweight dress

Lightweight dress. Good style. Red glitter throughout - not as expected, so I sent it back. I thought it would be navy with silver glitter. Ordered online. Friendly staff when I collected it.

2 décembre 2023
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

First Class!

Excellent service whether in store or ordering online!

29 novembre 2023
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

Easy ordering on line

Easy ordering on line. Chose to pick up from local store. Item was delivered within time stated. Collection from store was smooth & uncomplicated. Store staff cheerful & efficient

21 novembre 2023
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

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