I bought Polly Chestnut Brown bag in FatFaceStore,Bluewater(19/9/2026)The bag is H24 x W30 x D9 cms at bottom gradually narrowing to 4cm at top. It is deceptively roomy & good quality leather. Thank... Voir plus
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Établissement
Changer d'établissementUnit U028B Upper Rose Gallery, East Mall, DA9 9SP Bluewater, Kent, GB
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Lisez les avis des autres
I was unable to buy the Baseball Cap on line so I called into your Bluewater store and was served by Brogan. I explained my difficulty and she ordered the item for delivery back to the Bluewater sto... Voir plus
L'entreprise a répondu
Bought many times from fat face, love their products which are distinctive and fun. Had to return a couple of items due to sizing and this was easy and quick with refund processed with no hassle. A go... Voir plus
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Very disappointed as my initial order was completely ignored. Was suppose to receive email confirmation when to pick up. When queried was told order lost. Customer service reordered but it meant 1 i... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
Unit U028B Upper Rose Gallery, East Mall, DA9 9SP, Bluewater, Kent, Royaume-Uni
- 01322 423454
4,8
Excellent
179 avis
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Réponse de FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The shoes returned
The shoes I had ordered did not fit so I did a return there and then which was no problem at all.
19 août 2025
Réponse de FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great, very friendly
Great very friendly ladies at the tills. Made my shopping experience lovely.
11 août 2025
Réponse de FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very nice shop and staff
8 août 2025
Réponse de FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace clothes are fabulous
FatFace clothes are fabulous. The dress I bought was wonderful: a great fit, nice muted floral pattern which can be dressed up or down. The floaty sleeves are great for summer and for us older women without great muscle tone to show off.
26 juin 2025
Réponse de FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful and friendly
Helpful, friendly staff. Was advised that additional sizes may still be available online when I couldn’t find my size in stock so was able to purchase the item in time for a weekend party - thank you!
29 juin 2025
Réponse de FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Amazing service as always 😊
14 juin 2025
Réponse de FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good reliable service as usual
13 avril 2025
Réponse de FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Got my goods very fast and was able to…
Got my goods very fast and was able to return it very fast and free too
4 avril 2025
Réponse de FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
We thought the clothes were really nice, my wife was very happy nice
I thought the clothes were really nice, my w
23 mars 2025
Réponse de FatFace - BLUEWATER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
I like the quality and the sewing on…
I like the quality and the sewing on the items, they handiwork was excellent.
29 janvier 2025
Réponse de FatFace - BLUEWATER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Trousers which fit - at last!
I actually went into the store in Bluewater looking for dresses, as I know that pockets are usually a feature which is so overlooked by most brands. However, nothing caught my eye except a pair of black cargo type trousers (sorry, I don't recall the style name). I tried them on, they were a pretty good fit - unusual for me as I'm definitely pear shaped and most trousers are way too big around the waist or far too tight across the hips and thighs. Loved these more and more as I wore them, so took the plunge and ordered a couple more pairs of trousers online; different styles and fabric, so I wasn't sure if I'd be lucky again. Bingo! I've found my trouser retailer finally. The last pair of trousers which fit this well were bought in Vancouver and that's a long way to go, even if it is totally worth the trip.
5 janvier 2025
Réponse de FatFace - BLUEWATER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Arrived quickly.
24 décembre 2024
Réponse de FatFace - BLUEWATER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - BLUEWATER 2
Hello Christina
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - BLUEWATER 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Click and collect was no problem
Click and collect worked a treat. It was so easy to do.
19 octobre 2024
Réponse de FatFace - BLUEWATER 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to return item and exchange for a…
Easy to return item and exchange for a different size
6 septembre 2024
Réponse de FatFace - BLUEWATER 2
Hello Julia
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - BLUEWATER 2
Hello Lee
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quality products priced competitively
Fast delivery and products are well priced v quality
19 août 2024
Réponse de FatFace - BLUEWATER 2
Hello Paul
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
You was unable to fulfill my order so…
You was unable to fulfill my order so sent me a refund voucher (I paid with gift card) & a 15% off offer.
Went to spend at store & had tough time ,they said I had to use voucher online?
I stood my ground and eventually they took voucher as part payment.
Wouldn't take the 15% off though because all the items were in the sale. I think this is unfair because my original purchase was sale items
17 août 2024
Réponse de FatFace - BLUEWATER 2
Hi there,
Thank you for taking the time to leave your review.
I am sorry we were unable to fulfil your order, we apologise for any disappointment caused. I can confirm E-vouchers can be used online or instore just like a gift card. I am sorry the store was unaware of this on this occasion.
The discount code cannot be applied to sale items, in cohesion to our promotional terms and conditions. I can confirm on your original order, there was not a 15% off code applied.
Our apologies again.
Take care. -GM
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