Fatface clothes are great quality, good fit and attractive, flattering styles for all body shapes and sizes. Shops are well laid out, staff polite, helpful and knowledgeable. Finally, sales are real a... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement20 The Lexicon, The Avenue, RG12 1BD Bracknell, Berkshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Return was managed efficiently and with courtesy by the young man who dealt with it - have to say his approach was much friendlier and more welcoming than I received from a previous member of staff. O... Voir plus
L'entreprise a répondu
Bought a Paignton Gillet, Charcoal. What made the experience different? In a word "Lara" she sweet talked me into giving my Email address for which I was instantly rewarded with a 15% discount. Whatev... Voir plus
L'entreprise a répondu
Saw item in Winchester store but didn’t buy got home regretted it - ordered online to collect at my local Bracknell store - very smooth process was kept informed of progress on my order. Sadly when I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
20 The Lexicon, The Avenue, RG12 1BD, Bracknell, Berkshire, Royaume-Uni
- 01344 457360
4,7
Excellent
102 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great quality
As always with FatFace, the quality & style of the shirt is very good. It’s the perfect colour red. I wanted a loose fit so nearly ordered a size up. I’m glad I didn’t. Size 10 was generous. It’s longer than I hoped (I’m 5’2’’) so I wear it tucked in
Order arrived quickly & I tried it on in store so return would have been quick if needed.
3 septembre 2025
Réponse de FatFace - BRACKNELL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very pleased with my purchase
Very pleased with my purchase. Both pyjama bottoms fit very well and are comfortable to wear.
Fat Face were very good at keeping me updated with the delivery. I opted to collect from a store and the staff were helpful and quick at getting my order. Thank you.
3 septembre 2025
Réponse de FatFace - BRACKNELL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful staff
Helpful staff. I’d ordered online to collect in store and wanted to try on before going home. Lovely lady helped me open the parcel and reorder in a different size. I love this store, fairly small but well stocked. I’ll definitely be back!
30 juin 2025
Réponse de FatFace - BRACKNELL
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy access to ordering on line and for…
Easy access to ordering on line and for returns to shop face to face staff very helpful
26 juin 2025
Réponse de FatFace - BRACKNELL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great price…
Collection in store was straight forward, had option to try on before leaving store.
Jumper is great size and will go with most other things
31 mai 2025
Réponse de FatFace - BRACKNELL
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - BRACKNELL
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Réponse de FatFace - BRACKNELL
Hello Lynne, thank you for your review. I am so pleased to hear this! Have a great day! Take care, CM
A great first purchase for money and style
The top I bought was great quality and style for the value of my purchase, pleased with the detail and fast delivery to my local store.
2 avril 2025
Réponse de FatFace - BRACKNELL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy returns, lovely item.
Return was managed efficiently and with courtesy by the young man who dealt with it - have to say his approach was much friendlier and more welcoming than I received from a previous member of staff. Once I had purchased the preferred item, I was really pleased with the quality, colour and fit. I find FF a little variable at times, in terms of shopping experience. Please continue to employ lovely people, to match your lovely clothes! 🙂
9 avril 2025
Réponse de FatFace - BRACKNELL
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - BRACKNELL
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order
Easy to order, communication via email could be better, pickup faultless
11 décembre 2024
Réponse de FatFace - BRACKNELL
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - BRACKNELL
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful and friendly staff
Very helpful and friendly staff . Easy to do my returns.
7 septembre 2024
Réponse de FatFace - BRACKNELL
Hello Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Took some swim shorts ordered on line…
Took some swim shorts ordered on line in for a refund that were unfortunately too big. It was dealt with by the staff member swiftly and pleasantly.
9 août 2024
Réponse de FatFace - BRACKNELL
Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
Fast easy to order and convenient pisco…
Fast easy to order and convenient pisco up from my local FatFace store. .
10 août 2024
Réponse de FatFace - BRACKNELL
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fat face is very good at the sizes
Fat face is very good at the sizes
I need a smaller size than normal and they fit well over my large tummy
Also shorter length for shorter people marvellous
26 juillet 2024
Réponse de FatFace - BRACKNELL
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - BRACKNELL
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your new order and the service you have received. I hope you continue to enjoy your shopping experience with us.
Take care, MM
Delievry was quicker than when i…
Delievry was quicker than when i ordered. Garment was as expceted & fits perfectly.
30 avril 2024
Réponse de FatFace - BRACKNELL
Hi there,
Thank you for taking the time to leave your review.
We are delighted to hear you are happy with your item, and received your order promptly. We look forward to welcoming you back soon!
Take care. -GM
Réponse de FatFace - BRACKNELL
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great customer service
Great customer service always and good casual summer collection I love
3 avril 2024
Réponse de FatFace - BRACKNELL
Hi Raja, Thank you for your feedback regarding your experience with our customer service team. It is so wonderful to read such lovely feedback! Take care – CD
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.