recently picked up a dress from FatFace in Bromley, and I’m genuinely impressed. The design is beautiful, simple yet elegant and it fits so comfortably that it’s perfect for all-day wear. The fabric... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN Bromley, Kent, GB
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Lisez les avis des autres
I shop at the Bromley FatFace store. I find the staff very helpful and supportive. They adopt a positive approach and nothing is too much trouble . There is a comfortable feel about the store . The cl... Voir plus
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The customer service assistant (male) at the Bromley branch was so helpful and attentive. He helped me make a decision and made me feel that he was glad i purchased from Fat Face. I went to collect i... Voir plus
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The staff have been always friendly, approachable and helpful. Definitely 5☆ customer service. Some shops need to take a leaf out of their books because they have the skills yo deal with customers... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
Unit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, Kent, Royaume-Uni
- 02082 904457
4,8
Excellent
240 avis
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Consistently the friendliest and most…
Consistently the friendliest and most helpful staff you can find , shopping there is always a pleasure, they may not have everything you want in stock but will always order for you if possible
17 octobre 2022
Réponse de FatFace - BROMLEY 2
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
First class service
Myself and my wife would like to positively comment on our customer experience that we enjoyed with Alison and colleagues in the Bromley branch of the store. Nothing was too much trouble and the courteous, friendly and professional way that they dealt with us totally made our shopping experience and we will definitely return.
16 octobre 2022
Avis spontané
Réponse de FatFace - BROMLEY 2
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great staff and great 'stuff'!
Such delightful staff in the Bromley branch, very helpful and friendly. I am really pleased with my purchases, particularly the Catrin boots which are exactly what I was looking for; laced ankle boots but not chunky ones! Added bonus, nice discount for signing up to receive FatFace emails.
11 octobre 2022
Avis spontané
Réponse de FatFace - BROMLEY 2
Thank you for your wonderful review. I will forward this information over to the crew in store :) - RS
Lovely experience
Lovely experience! I had some items ordered online that needed to be swapped for smaller size and I thought I would pop in the Bromley FatFace and check it out since it’s the easiest one for me to go to. What a nice surprise for me who really does not enjoy clothes shopping at all! The ladies there were wonderful especially a new lady there called Catherine. She was bringing me items and advised me on sizes, she wasn’t on my back either but kept checking if I was ok. It is well managed and ran by a happy team working harmoniously. I never fell rushed even though I spent quite a long time and it was relatively busy being Saturday.
I will definitely come back as I tried things I would not have picked online and ended up buying once I tried them. Thanks again for the great experience.🤗
24 septembre 2022
Avis spontané
Réponse de FatFace - BROMLEY 2
Good Afternoon,
Thank you for your 5 star review. I am so happy to hear of your great experience shopping with us! We look forward to you carrying on your custom with us in the future.
Have an amazing rest of your week -KC
Réponse de FatFace - BROMLEY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
Réponse de FatFace - BROMLEY 2
Hello Andrina,
Thank you for your feedback regarding your recent online order.
I am so pleased to hear this. We hope you love your new items and continue to enjoy your shopping experience.
Have a wonderful day!
Take care, CT
Exceptional service at Bromley
I went into the Bromley branch with some returns from web purchase. The staff were amazing, very patient in sorting out my returns. Of course I bought some more amazing clothes and again the staff were really helpful in assisting me with my purchases. Excellent service!!
31 août 2022
Avis spontané
Réponse de FatFace - BROMLEY 2
Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Bromley store - this is great to hear. Take care, KC
Réponse de FatFace - BROMLEY 2
Hi Sarah, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Wow what a fantastic shop and staff
Wow what a fantastic shop and staff , Angela is a credit to fat face , it was my first time purchasing from this store and I got the most amazing sandals and jeans , my husband and I was made to feel so very welcome in the shop by Angela , the store is tidy and looks really appealing to the eye , I can't wait to go back again
14 août 2022
Avis spontané
Réponse de FatFace - BROMLEY 2
Good Afternoon Hannah
Thank you for your review and for sharing your recent experience in our Bromley store with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a lovely rest of the day.
EP
Love all of their clothes
Love all of their clothes. Easy to order online and return anything in store. Staff all very friendly
16 juillet 2022
Réponse de FatFace - BROMLEY 2
Good afternoon,
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours! - ES
Extremely helpful staff
Extremely helpful staff.
This is a shop that I always drop into and generally buy something as the staff are so friendly and go out of their way to assist me.
13 juillet 2022
Avis spontané
Réponse de FatFace - BROMLEY 2
Hi Rose, Thank you for your 5* review on the Bromley store - this is really wonderful to hear and your feedback will be passed onto the crew in store! Take care, LE
Excellent Socks
^ pairs of socks bought at reasonable price for Xmas presents. The socks are lovely and good quality. For sure the recipients will love them. Thank you FatFace.
10 juillet 2022
Réponse de FatFace - BROMLEY 2
Hello Zohreh
Thank you for your 5* review.
I am glad to see that you are shopping early for Christmas. I am sure the recipients will love their socks!
Have a great day!
Take care, JB
The staff at the Bromley store in The…
The staff at the Bromley store in The Glades are an absolute credit to your organisation. They are friendly and helpful and when I have visited, twice now, I leave with a smile as it feels like I’ve had a conversation with a friend, they are all that genuine. I love the clothes, quality and ethics behind the business and will always pick this particular store when shopping for future seasons. Thank you Bromley 😊
25 juin 2022
Avis spontané
Réponse de FatFace - BROMLEY 2
Good Morning
Thank you for taking the time to leave us a review.
I am so pleased to hear of your recent experience in our Bromley store. I will pass this onto the crew members involved for you.
I hope you have a lovely Sunday.
EP
When Things Go Wrong…
Returned and replaced clothing dealt with instantly. Extremely efficient and helpful service. How a company deals with problems says it all.
23 juin 2022
Réponse de FatFace - BROMLEY 2
Good afternoon,
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the service you have received. Take care, - ES
Lovely quality
Lovely quality, design and print. Flattering fuller shapes!
Lovely engaged staff who care about their product and customers.
Great delivery service, kept informed at every stage.
21 juin 2022
Réponse de FatFace - BROMLEY 2
Good afternoon Emma
I am so happy to read what a positive experience you had in the Bromley store. I will be sure to pass this on to the wonderful team.
Enjoy your afternoon DW
All good, friendly and helpful
31 mai 2022
Réponse de FatFace - BROMLEY 2
Good Afternoon Susan
Thank you for your 5* review.
I am so pleased to hear of your recent experience in our Bromley store. Please be assured that I will pass this onto the crew members involved for you.
Have a lovely Afternoon.
EP
I can recommend Fatface
I can recommend Fatface , in the Glades in Bromley highly. I popped in last week and I was so impressed with the store layout, the excellent new stock of Summer clothes and the fantastic Customer Service . I was looked after wonderfully and bought 3 shirts. Thank you MJ & Linz. Will be recommending this Store to my friends.
18 mai 2022
Avis spontané
Réponse de FatFace - BROMLEY 2
Hello Neil,
Thank you for your 5 star review. So pleased to hear that your experience shopping in our Bromley store was successful, we hope you love your new purchases.
Hope to see you in store again soon.
Have a great day!
Take care, CT
Always feel welcome at ease Well looked…
Always feel welcome at ease Well looked after. The shop is always emasculate and the staff brilliant very friendly.
5 mai 2022
Réponse de FatFace - BROMLEY 2
Hi Graham,
Thank you for taking the time to leave your 5* review. I am pleased to hear that you are happy with the service you received in our Bromley store. I will make sure that your comments are passed on directly to the store and their area manager. Have a lovely weekend! Many thanks-AB.
Excellent service from Angela who was…
Excellent service from Angela who was really helpful and went out of her way to find the actual size and style what I wanted in the storeroom of the store.
20 avril 2022
Avis spontané
Réponse de FatFace - BROMLEY 2
Good afternoon Mick
I am so happy to read what a positive experience you had in the Bromley store. I will be sure to pass this on to the wonderful team.
I hope you have a lovely day! DW :)
Fantastic service
Fantastic service ! Lovely quality clothing and affordable prices
15 avril 2022
Avis spontané
Réponse de FatFace - BROMLEY 2
Good Morning Jill
Thank you for your 5* review.
I am so pleased to hear that you are pleased with the service you received from us.
I hope you have a good Easter.
- EP
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