recently picked up a dress from FatFace in Bromley, and I’m genuinely impressed. The design is beautiful, simple yet elegant and it fits so comfortably that it’s perfect for all-day wear. The fabric... Voir plus
L'entreprise a répondu

Unit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN Bromley, Kent, GB
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recently picked up a dress from FatFace in Bromley, and I’m genuinely impressed. The design is beautiful, simple yet elegant and it fits so comfortably that it’s perfect for all-day wear. The fabric... Voir plus
L'entreprise a répondu
I shop at the Bromley FatFace store. I find the staff very helpful and supportive. They adopt a positive approach and nothing is too much trouble . There is a comfortable feel about the store . The cl... Voir plus
L'entreprise a répondu
The customer service assistant (male) at the Bromley branch was so helpful and attentive. He helped me make a decision and made me feel that he was glad i purchased from Fat Face. I went to collect i... Voir plus
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The staff have been always friendly, approachable and helpful. Definitely 5☆ customer service. Some shops need to take a leaf out of their books because they have the skills yo deal with customers... Voir plus
L'entreprise a répondu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, Kent, Royaume-Uni
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Prompt delivery and collection and returns and well mannered staff

Réponse de FatFace - BROMLEY 2
I love shopping at Fat Face . The clothes fit is always just right for me and they are constantly refreshing designs for new clothing ideas. Every time I go into FF I see something I like. Excellent quality clothing and great Service in the Bromley Fat Face Store .

Réponse de FatFace - BROMLEY 2
Service was excellent , very helpful staff and very quick bringing my items to me

Réponse de FatFace - BROMLEY 2
The lovely helpful staff in Bromley glades shop. Love the clothes, great quality.

Réponse de FatFace - BROMLEY 2
Ordered denim jacket click and collect , came on time , very pleased with purchase, just needed to try on for size in store.
Very helpful and friendly staff , friend who was with me bought a scarf and we both agreed a great shopping experience.

Réponse de FatFace - BROMLEY 2
I've been buying fatface clothes now for a very long time and I still enjoy their brand and style of clothes the only thing I completely disagree with is the charge for hime delivery, when I go to a store I expect to see at least one of each size but since Fatface have resized the clothes they only stock upto xxl which means I have to go to the shop to see if I actually like it because you can never tell from a photo order it and go back to the shop to collection. Why should I be made to pay delivery charges for a stores lack of sizes in stock which is why I don't buy no where near as much clothing as I use to from Fatface I'm not the only one a lot of friends who use to shop there go else where now because fatface want to charge you for home delivery because of their short fall in customer service.

Réponse de FatFace - BROMLEY 2
As soon as I entered the Bromley shop, I was welcomed and was told they could order a blouse for me with a no fuss refund, if needed. I tried on another blouse to establish the size, and the order was made accordingly. When eventually I tried this blouse on, it seemed rather large, and staff willingly ordered a smaller size. When I tried that on, it was a perfect fit. All this was arranged by such friendly staff, who took a genuine interest in the whole process, giving comments about the sizing and understanding that I needed to get this right, as it was for a wedding. The customer service provided by Lawrence, Nichola, Mary-Jane and Catherine was excellent. Thank you!

Réponse de FatFace - BROMLEY 2
Staff in the Bromley store are always really helpful and professional. I had done a click and collect order from the sale and they suggested I tried it on then in case it didn't fit.

Réponse de FatFace - BROMLEY 2
Easy online sale order and store pick up.
Good value .

Réponse de FatFace - BROMLEY 2
Great bag great service on pick up and speedy delivery

Réponse de FatFace - BROMLEY 2
Friendly staff as always ..
Good Quality clothing .,
Wear shorts and trousers as in construction they are very robust

Réponse de FatFace - BROMLEY 2
Visited the Bromley store today and, as always, great service from the friendly and helpful team there. Mary-Jane is always fabulous and between her and Mel they sorted out my return and re-order with no problems. They went over and above helping me work out the right size to order then sorted it all out for me. Fatface staff are always nice but this store is definitely a bit above in my view.

Réponse de FatFace - BROMLEY 2
The online buying experience was smooth and simple to follow. Pick up at the local store went well.
I am pleased with the Mawes shorts. The cotton fabric is soft and I like that they are offered in 3 lengths.
The longer 12 inch size suits me.

Réponse de FatFace - BROMLEY 2
I had such a great experience at FatFace in Bromley! The staff were super friendly, really helpful, and made the whole shopping trip enjoyable. The quality of their clothes is fantastic—well-made and stylish. Honestly, one of the best shopping experiences I’ve had in a long time. Highly recommend!

Réponse de FatFace - BROMLEY 2
Always great welcome at the Bromley store! Nichola served me today- fantastic advice and great customer service *****

Réponse de FatFace - BROMLEY 2

Réponse de FatFace - BROMLEY 2
Thanks to all the amazing staff at FatFace Bromley for making my shopping experience so personal and perfect!
Just wanted to say a hugh thank you to Rebecca for her patience with me and her honesty in helping me pick out the perfect choice. You are simply the best, lovely smile to welcome customers especially the regular ones and your customer service care is always so amazing! Thank you for always looking after me, you are the best!
Also thank you to MJ who is my friend and financial advisor and support, you are always ready to help me with anything I am interested in buying, thanks for all your customer support and contribution to my purchases!
Another thanks to Ange the manager at my Bromley branch who has been looking after me for the past few years, I live coming in to shop here cause of the welcome I received always!
Well Laurence I don’t know how you put up with me over the years but until today you always welcome me with a warm smile and here comes trouble! To all you beautiful staff I love shopping at my Bromley branch cause it’s you guys who make my shopping fun, exciting and enjoyable so Thanks guys
Rebecca i’m coming to shop soon be ready!!

Réponse de FatFace - BROMLEY 2
Great shopping experience with FatFace! My order arrived quickly, and the quality of the items exceeded my expectations. Comfortable, well-made, and stylish—will definitely shop again!

Réponse de FatFace - BROMLEY 2
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