Delivery was prompt, received goods promptly. I like the quality of Fatface clothes, especially the cotton jumpers, and so does my Daughter, they wash well. No problems with ordering. Very good Co... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Popped into Fatface Canterbury to buy some summer clothes for travelling. The sales lady (Dot I think) was extremely helpful. She made lots of suggestions and helped me to make up several outfits for... Voir plus
L'entreprise a répondu
Very colourful & good quality clothes , But staff in shop @ Canterbury's are very unprofessional & laugh at you ( boy & lady ) when had been to collect order - as had asked for shop address …, fel... Voir plus
L'entreprise a répondu
I very rarely have the time to write a review about a store unfortunately, but felt I needed to take some time out to give feedback about a particular store in Canterbury. The moment I walked int... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
5 The Parade, CT1 2JL, Canterbury, Kent, Royaume-Uni
- 01227 455378
4,9
Excellent
171 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Love fat face stuff
3 janvier 2026
Réponse de FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - CANTERBURY 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order
Easy to order. Fast delivery for collection. The staff in Canterbury shop very polite and helpful. Good experience throughout
15 décembre 2025
Réponse de FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality on trend clothing and friendly helpful staff.
Good quality on trend clothing and friendly helpful staff. One of my favourite places to find exactly what I'm looking for!
10 décembre 2025
Réponse de FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good and stylish Shirt
I bought a shirt online to be delivered at store. Arrived without delay and was notified I could pick it up. No problems at all. Good quality clothes and friendly staff at the store. Highly recommend this brand.
2 décembre 2025
Réponse de FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
The part in the store worked perfectly…
The part in the store worked perfectly well, and quickly.
The quality of the socks has gone down since the last time I bought socks from Fatface - they're thinner and feel cheaper - but the price has inevitably gone up.
4 novembre 2025
Réponse de FatFace - CANTERBURY 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Amazing people
Amazing people, great quality clothing and a reasonable price, we love FatFace but particularly this store
13 octobre 2025
Avis spontané
Réponse de FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The lady who served us was great
The lady who served us, and the product.
1 septembre 2025
Avis spontané
Réponse de FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service !
Found the layout of the store very appealing and easy to find. Was in need of a summer dress and found lots of options thanks to Nikiah who took the time to help me with lots of options as well as accessories to suit each look. She was fab! Would definitely come again (hoping Nikiah is working:))
13 juillet 2025
Avis spontané
Réponse de FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Canterbury store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Great service
I received excellent advice and assistance in choosing clothing for my wife. The assistant Dorothy was very helpful and gave me advice on the outfits and various options for me to consider.
Thank you
2 juillet 2025
Avis spontané
Réponse de FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really good service very helpful people…
Really good service very helpful people in my local branch in Canterbury
2 juillet 2025
Réponse de FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A beautiful store
I very rarely have the time to write a review about a store unfortunately, but felt I needed to take some time out to give feedback about a particular store in Canterbury.
The moment I walked into the store I was impressed with the clothing, colour and fabric choice.
The way it was displayed was lovely and spacious and the staff were happy and extremely polite and helpful.
The fabrics really did stand out and were beautiful and Summery, that I ended up buying a few items and will most definitely return in the future.
Thank you for your help Dorothy.
1 juillet 2025
Avis spontané
Réponse de FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Canterbury store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Efficient service and great to be able…
Efficient service and great to be able to now collect in store.
15 mai 2025
Réponse de FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The assistant
The assistant was quick and very helpful, and I ended up buying another item.
20 mars 2025
Réponse de FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
So pleased with my item.
21 mars 2025
Réponse de FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Great service friendly staff
3 mars 2025
Réponse de FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
1st class
The clothing I've bought for myself and family is good quality and stylish, l and my granddaughters and daughters particularly love the pj's
11 février 2025
Réponse de FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fantastic service
Popped into Fatface Canterbury to buy some summer clothes for travelling. The sales lady (Dot I think) was extremely helpful. She made lots of suggestions and helped me to make up several outfits for my holiday to Peru. It was just like a personal shopper experience! So nice to walk into a shop where people actually take an interest and are helpful. Thank you!
14 février 2025
Avis spontané
Réponse de FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very speedy service
Very speedy service. Ordered on Day 1 and picked up in store on Day 2. Less than 24 hours from on-line order to collection.
7 novembre 2024
Réponse de FatFace - CANTERBURY 2
Hello Tony
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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