Because the item I wanted wasn’t available in my size.I ordered a linen top/ blouse from the store nearest me (15miles approx) I placed the Order on a Monday and gave my phone number and email address... Voir plus
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Lisez les avis des autres
Easy to order online straight forward collection. Nice quality love pockets and even better to have it at sale price. Professional kind and helpful staff
L'entreprise a répondu
Wonderfully friendly and very helpful staff. A lovely shopping experience always in the Cowbridge store. Fabulous range of clothing and superior quality. What’s not to like. Thank you.
L'entreprise a répondu
I shop with FatFace in store and online. I love the range, quality and variety of style. I have bought tops, jeans, dungarees, trousers and dresses. All lovely, all gorgeous designs and great fit. I g... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
1 Birds Lane, CF71 7YP, Cowbridge, Glamorgan, Royaume-Uni
- 01446 771943
4,6
Excellent
92 avis
Demande des avis aux clients
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Because the item I wanted wasn’t…available
Because the item I wanted wasn’t available in my size.I ordered a linen top/ blouse from the store nearest me (15miles approx) I placed the Order on a Monday and gave my phone number and email address. I was assured the item was in stock and it would be ready for pickup on Wednesday late afternoon. I went back to the Fatface store in Cowbridge shortly after 4pm only to be disappointed to be told that the item was unfortunately out of stock. I had a refund but I could not understand why I wasn’t contacted by the company to let me know as they had my email and phone number.This would’ve saved me my time and money due to a lack of communication. 1 disappointed customer!
22 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy wear dress
Easy to order online straight forward collection. Nice quality love pockets and even better to have it at sale price.
Professional kind and helpful staff
1 juillet 2026
Réponse de FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great shopping experience as always
Wonderfully friendly and very helpful staff. A lovely shopping experience always in the Cowbridge store. Fabulous range of clothing and superior quality. What’s not to like. Thank you.
24 juin 2026
Réponse de FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff helpful and friendly
Staff helpful and friendly. I like the style of clothes that seem to suit me. Prices are reasonable.
6 juin 2026
Réponse de FatFace - COWBRIDGE
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely Clothes …
I shop with FatFace in store and online. I love the range, quality and variety of style. I have bought tops, jeans, dungarees, trousers and dresses. All lovely, all gorgeous designs and great fit. I get so many compliments. Ordering online is easy, and I choose to get my order delivered to a nearby FatFace store (Cowbridge) so I can try them on in store. Sometimes I order in two sizes, so I can select the best fit for me, and I can then return the one I don't need there and then at the store. The staff are always so friendly and helpful, they make everything easy. While the store holds a wide range in stock, it's always worth looking at the website too, not forgetting a quick look at the 'outlet' pages for some fabulous bargains.
30 mai 2026
Réponse de FatFace - COWBRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Excellent customer service at Cowbridge…
Excellent customer service at Cowbridge - ordered and delivered correct size
20 mai 2026
Réponse de FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - COWBRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Réponse de FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff at cowbridge are amazing store is…
Staff at cowbridge are amazing store is set out well great cloths and prices are awesome
26 avril 2026
Réponse de FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great price in the sale.
24 avril 2026
Réponse de FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely made jacket and a good fit
Lovely made jacket and a good fit. Picking it up at the store works well.
24 avril 2026
Réponse de FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The white top was a short length on the…
The white top was a short length on the body so wasn’t suitable for what I wanted plus the white shade was not as bright as I liked so reluctantly returned. Lovely cotton material and if had been a bit longer I may have kept it!
9 mars 2026
Réponse de FatFace - COWBRIDGE
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Prompt and efficient service
Prompt and efficient service. Easy to order. Well informed about expected delivery. Easy to collect from store.
10 février 2026
Réponse de FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delivery was awful
Delivery was awful. Said the order would be delivered on Saturday11 January, received a message to say order in shop went to collect , no order spoke to the office who gave contradicting information. Order finally delivered on Wednesday 14 January,
Not the shop where I was collecting from fault.
17 janvier 2026
Réponse de FatFace - COWBRIDGE
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Always a good experience
Always order on line, try on in store and return what I don’t want there and then. Only way for bigger size ladies!
8 janvier 2026
Réponse de FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality warm tops.
The Cowbridge branch has friendly and welcoming staff .
The cozy,warm top I purchased is extremely comfortable to wear.
5 janvier 2026
Réponse de FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordering and delivery my local store…
Ordering and delivery my local store was quick & easy. I love the quality of FF clothing.
18 août 2025
Réponse de FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent quality
Excellent quality, delivered on time to store, staff friendly and helpful.
14 août 2025
Réponse de FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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