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FatFace - EASTBOURNE Avis 

176
TrustScore 4.5 sur 5

4,6

80 The Beacon Centre, BN21 3NW Eastbourne, East Sussex, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great line of summer clothing to chose from, in all the seasons colours, and of the usual high quality you can expect from FatFace.

Noté 5 sur 5 étoiles

I want to give a huge shout out to Zara (manager) and Lottie at the Eastbourne FatFace store. They both go over and beyond by being welcoming, professional, hard working and a shinning example of... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tried on the Elsie wide leg jeans in shop the perfect fit so ordered in another colour ( 5.5ft and regular length just right with trainers really hope won’t shrink in wash ) so comfy to wear . Ordered... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Easy website and ordered for click and collect. It's arrived on time and we're nice. Unfortunately one item hadn't been checked properly and was very discoloured so had to obtain refund. Suggest that... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 80 The Beacon Centre, BN21 3NW, Eastbourne, East Sussex, Royaume-Uni

  • 01323 644359

4,6

Excellent

TrustScore 4.5 sur 5

176 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(176)

14 137 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

VERY HELPFUL STAFF

8 août 2023
Logo de FatFace - EASTBOURNE

Réponse de FatFace - EASTBOURNE

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Noté 5 sur 5 étoiles

Quick, fair and patient

Very quick dipatching my order
Beautiful quality shorts
Very good value sale item
Very good customer service instore
Patient & fair staff at Beacon store

9 août 2023
Logo de FatFace - EASTBOURNE

Réponse de FatFace - EASTBOURNE

Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS

Noté 5 sur 5 étoiles

Great quality products

Great quality products
Clear website
Great delivery info

7 août 2023
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Réponse de FatFace - EASTBOURNE

Thank you so much for your lovely words. We are super thrilled to hear of your positive shopping experience with us and we look forward to welcoming you back soon! - RS

Noté 5 sur 5 étoiles

Green denim jacket ordered for click and collect

I ordered online for click and collect as the item I wanted wasn't available in my local store. The process was easy and delivery quick. The staff in the Eastbourne store are always friendly and it is always a delight to visit.

26 juillet 2023
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Réponse de FatFace - EASTBOURNE

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD

Noté 5 sur 5 étoiles

Fatface makes the nicest clothes! But please stock more girls’ clothes in your stores!

Fatface is my favourite store (pretty much my whole wardrobe is Fatface!) and the staff at Eastbourne are so friendly and approachable. I love shopping here!
I would love to see more children’s clothes in store however. My 10 and 9 year old daughters love Fatface clothes and at their age shopping in store over online is important.

19 juin 2023
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Réponse de FatFace - EASTBOURNE

Good afternoon,

Thank you for taking the time to leave your review.

I am so pleased that you had such an enjoyable visit to our Eastbourne store. I hope you continue to enjoy your shopping experience with us.

Take care, MM

Noté 5 sur 5 étoiles

I can collect and return items to my…

I can collect and return items to my local store.
Prompt delivery to the store.
email notification when orders are ready for collection.
Excellent customer service in the store.

29 avril 2023
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Réponse de FatFace - EASTBOURNE

Hi there thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Great service

Great service from Fatface - quick delivery and easy return via the store. Friendly service.

25 avril 2023
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Réponse de FatFace - EASTBOURNE

Hi Tania
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 4 sur 5 étoiles

A very quick delivery to local store…

A very quick delivery to local store ,and a friendly member of staff served me efficiently .and will use again online and store purchase soon

29 avril 2023
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Réponse de FatFace - EASTBOURNE

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Noté 5 sur 5 étoiles

Pleasant helpful efficient staff

Picked up my order, the staff were friendly, efficient and helpful

24 avril 2023
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Réponse de FatFace - EASTBOURNE

Thank you for taking the time to leave us your review. We're happy to hear you are pleased with your purchase and our service.

Have a lovely day!
Take care, SK

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery, minimum packaging. Product well made and good value.

24 avril 2023
Logo de FatFace - EASTBOURNE

Réponse de FatFace - EASTBOURNE

Thank you for taking the time to leave us your review. We're happy to hear you are pleased with your purchase.

Have a lovely day!
Take care, SK

Noté 5 sur 5 étoiles

Great service

Brought a present online for click and collect at my local eastbourne store. Saff was friendly and efficient.

12 avril 2023
Logo de FatFace - EASTBOURNE

Réponse de FatFace - EASTBOURNE

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Noté 5 sur 5 étoiles

Very efficient

12 avril 2023
Logo de FatFace - EASTBOURNE

Réponse de FatFace - EASTBOURNE

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Noté 5 sur 5 étoiles

Good quality

2 avril 2023
Logo de FatFace - EASTBOURNE

Réponse de FatFace - EASTBOURNE

Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them! Take care, CD

Noté 5 sur 5 étoiles

Jumpsuit

Bought goods online althiugh product was of good quality & fitted well in the body the length of trousers were too short so i returned to local store who were very helpful & friendly.

2 avril 2023
Logo de FatFace - EASTBOURNE

Réponse de FatFace - EASTBOURNE

Hello Sarah, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future.
Take care – KS

Noté 5 sur 5 étoiles

Really polite efficient service

Really polite efficient service. Fatface is my go to now because the quality of its clothing is far superior to other popular high st stores. I only ever return because of fit, never poor quality.
Online ordering and returns are easy.
Communication is also good.

26 mars 2023
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Réponse de FatFace - EASTBOURNE

Hello there,
Hi there,

Thank you for taking the time to leave us 5* review. We're happy to hear you are pleased with our product's quality.

Have a lovely day!
Take care, SK

Noté 5 sur 5 étoiles
Logo de FatFace - EASTBOURNE

Réponse de FatFace - EASTBOURNE

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Noté 5 sur 5 étoiles

Very experienced with knowledge about accounts and giving you advice

Very helpful when I rang about an enquiry and gave me great advice.

13 mars 2023
Logo de FatFace - EASTBOURNE

Réponse de FatFace - EASTBOURNE

Good afternoon, Carol

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Eastbourne store.

Take care, JB

Noté 2 sur 5 étoiles

I wasn’t impressed that I couldn’t…

I wasn’t impressed that I couldn’t return items in store as I paid by PayPal.

5 mars 2023
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Réponse de FatFace - EASTBOURNE

Hi Teressa,

Thank you for your feedback. I apologise for any inconvenience that this has caused for you. I have contacted you directly to investigate this with you further and find a suitable solution for you.
Take care - KS

Noté 5 sur 5 étoiles

Good quality products and speedy…

Good quality products and speedy delivery

11 janvier 2023
Logo de FatFace - EASTBOURNE

Réponse de FatFace - EASTBOURNE

Hi Jon, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

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