Another great item from Fatface. Lovely fabric, fits well-I just love Fatface clothing! Friendly, knowledgeable staff-an absolute credit to the company.
L'entreprise a répondu
Établissement
Changer d'établissement18/20 Bridge Gate, HX7 8EX Hebden�Bridge, West Yorkshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered online and then picked up after a couple of days from my local branch, where the staff are lovely and friendly. A smooth, enjoyable experience.
L'entreprise a répondu
My favourite shop, not just for the warm welcome but the variety and quality of the clothing, my mum used to say you get what you pay for. The quality us always the best, clothes keep shape and colour... Voir plus
L'entreprise a répondu
Convenient collection at store, straightforward process Friendly staff Easy ordering Good sale prices The lighting needs addressing at this store, the intense spots are at eye level and blinding,... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
18/20 Bridge Gate, HX7 8EX, Hebden�Bridge, West Yorkshire, Royaume-Uni
- 01422 843035
4,7
Excellent
136 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Jane at FatFace :)
I recently visited FatFace and was pleased by the outstanding customer service provided by Jane. From walking into the store, Jane greeted me with a warm smile and made me feel welcome. She took the time to understand my needs and preferences and helped me find exactly what I was looking for.
Not only was Jane incredibly helpful, but she also was able to answer all of my questions and provided valuable advice on the best styles and fits for my body type.
Jan has a wonderful personality that made my shopping experience truly enjoyable. She has a great sense of humor and a warm, friendly demeanor that instantly put me at ease.
Thank you!!
8 mars 2023
Avis spontané
Réponse de FatFace - HEBDEN BRIDGE
Hello Bethany, Thank you for your amazing feedback regarding your experience instore. It's so wonderful for us to know that our crew were able to Tailor your experience and find just the right items for you! We do hope you continue to enjoy your visits to store. Take care - KS
Fabulous staff…
Just have to say, the staff in the Hebden Bridge store are so lovely, friendly and professional.
I had an exchange and they couldn’t do enough.
Even asked about my dogs and gave them treats, told me about her dog too.
Fabulous customer service.
26 février 2023
Avis spontané
Réponse de FatFace - HEBDEN BRIDGE
Hi
Thank you for taking the time to leave this lovely review about the Hebden Bridge Store. I will certainly pass on your comments and I am so pleased that your dogs were well looked after too. :)
Best Wishes DW
Friendly helpful staff
Friendly helpful staff. And even better, got 3 pairs of socks for the price of 2.
1 février 2023
Avis spontané
Réponse de FatFace - HEBDEN BRIDGE
Hello Edith
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Excellent customer service from Suzie…
Excellent customer service from Suzie at the Heden Bridge store and good variety of clothing and sizes available in the store. The quality of the cardigan I bought is a bargain for the sale price and an extra 20% off at the till was a bonus for me!
23 janvier 2023
Avis spontané
Réponse de FatFace - HEBDEN BRIDGE
Good Evening
Thank you for taking the time to pass on lovely feedback to us regarding your recent trip into our Hebden Bridge store.
Please be assured that this will be passed onto the crew members for you.
I hope you have a lovely Evening!
EP
Fast delivery,delivered on time,perfect…
Fast delivery,delivered on time,perfect buying experience
12 novembre 2022
Réponse de FatFace - HEBDEN BRIDGE
Hello Chris
Thank you so much for taking the time to leave us a 5* review.
Your lovely feedback is very much appreciated; it's great to hear that your order arrived promptly and you are happy with the service and your new purchases.
Take Care, TG
The jeans are a perfectly comfortable
The jeans are a perfectly comfortable, remarkably cool one. I made a mistake, I wanted a low waisted one.
5 novembre 2022
Réponse de FatFace - HEBDEN BRIDGE
Thank you for your review. All feedback is greatly appreciated! - RS
Lovely friendly staff
Lovely friendly staff, not pushy at all and very helpful.
Even swapped for a new unpackaged item.
4 novembre 2022
Avis spontané
Réponse de FatFace - HEBDEN BRIDGE
Thank you for your wonderful review! We are pleased you had a pleasant experience whilst shopping with us. This information will be sent over to our wonderful crew in store :) - RS
My wife got me this jacket for…
My wife got me this jacket for Christmas and I love it
4 novembre 2022
Avis spontané
Réponse de FatFace - HEBDEN BRIDGE
Thank you for your wonderful review! We are so happy to hear that you are happy with this item. It sounds like your wife has amazing taste! - RS
Excellent quality ❤️❤️❤️❤️❤️
5 octobre 2022
Réponse de FatFace - HEBDEN BRIDGE
Hi Charlotte, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - HEBDEN BRIDGE
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, KC
Bought this dress in Ochre and loved it…
Bought this dress in Ochre and loved it so bought the other colour!!
22 juillet 2022
Réponse de FatFace - HEBDEN BRIDGE
Hi Ann,
Thank you for taking the time to leave a review. How wonderful that you loved the dress so much that you bought it in two colours. Enjoy :) DW
Great Store
Helpful and friendly staff at the shop who took a interest in what I was looking for,can’t praise highly enough,was even allowed to take my dog into the shop.
3 juin 2022
Réponse de FatFace - HEBDEN BRIDGE
Hi Alan,
Thank you for taking the time to leave your 5* review. I am pleased to hear that you are happy with the service you received in our Hebden Bridge store. I will make sure that your comments are passed on directly to the store and their area manager. Have a lovely weekend! Many thanks-AB.
shopping for boots
Called into the hebden bridge shop today as I was looking for some boots. The lady assistant was so nice and helpful, nothing too much trouble. I purchased the boots and she explained about being on the loyalty scheme which of course I joined. Thank you for being so pleasant
6 mars 2022
Avis spontané
Réponse de FatFace - HEBDEN BRIDGE
Good morning,
Thank you for leaving us this review regarding your shopping experience, it's great reading such positive comments about service you received from our staff in the Hebden Bridge.
Have a great day!
Take care, LM
I am very pleased with the quality of…
I am very pleased with the quality of the clothes at a reasonable price and the excellent service in store.
6 février 2022
Réponse de FatFace - HEBDEN BRIDGE
Hi David, Thank you for leaving us your 5 star review.
I am pleased to read that your overall instore shopping experience is always a positive one in our Hebden Bridge store. Will pass on the feedback to the store and I'm sure they will look forward to seeing you again soon. Take care, LM
Excellent service as always and the…
Excellent service as always and the girls go out of there way to help you .always so very pleasant the best Fat Face shop I've been to .
the staff are a credit to the shop .
30 janvier 2022
Réponse de FatFace - HEBDEN BRIDGE
Hi Belinda,
Thank you for leaving us a lovely 5* review, about the service you receive from our staff in store it is so nice to hear. Have a lovely day, LM
Hebden Bridge Store
Great products, terrific location and excellent staff! Clothes are comfortable and fit superbly….as always!
28 janvier 2022
Réponse de FatFace - HEBDEN BRIDGE
Good afternoon
I am so happy to read what a positive experience you had in the Hebden Bridge store. I will be sure to pass this on to the wonderful team.
Enjoy the rest of your day :) DW
Service ,product excellent .your…
Service ,product excellent .your customer services dept need training in to how to deal with customers instead of giving stock phrases. Also your info re promotions needs clearer wording
29 novembre 2021
Réponse de FatFace - HEBDEN BRIDGE
Good afternoon, Thank you for taking the time to pass your feedback. Merry Christmas! - ES
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.