Very helpful friendly staff. Shop was well stocked or staff would help with ordering a different colour or size etc.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 29 Eastgate Shopping Centre, IV2 3PP Inverness, Argyll and Bute, GB
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Lisez les avis des autres
Ordered a bag online to be delivered to my local store. It arrived timeously & staff were prompt & friendly when I went to collect it. I would happily give 5 stars if the item had actually been avail... Voir plus
L'entreprise a répondu
FatFace has become our favourite brand. I like the quality and design of clothes, these are comfortable to wear and look great. I absolutely love childrens line, beautiful designs, and very reasonable... Voir plus
L'entreprise a répondu
I bought a great insulated waterproof jacket during a sale which has exceeded my expectation. The price was really good for what is clearly a high quality jacket. Ordered online, I picked up the jack... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
Unit 29 Eastgate Shopping Centre, IV2 3PP, Inverness, Argyll and Bute, Royaume-Uni
- 01463 221668
4,8
Excellent
117 avis
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Love Fat Face
Love Fat Face. My go to shop of choice. Guaranteed quality clothes. Soft fabrics. Comfortable, and excellent fit and wearability. Great range. Always updating the stock, and with a decent size range, this keeps me coming back. Staff are always helpful and friendly in this branch.
3 mai 2022
Réponse de FatFace - INVERNESS 2
Good Afternoon Deborah
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Don’t pay by PayPal and try to return in store
Ordered and paid online by PayPal. Tried to return goods to store, with accompanying order receipt, as advised on delivery note.
I was told that a management decision is that you apparently can’t return PayPal paid items in store and have to send by post. This isn’t stated anywhere I have found.
I then asked for a gift card instead to exchange for something else and was again told no as they don’t know what I paid, despite the fact I had my order acknowledgement!!
Really can’t understand why they offer PayPal payments if they’re going to place such restrictions on customers.
23 avril 2022
Réponse de FatFace - INVERNESS 2
Hi Claire,
Thank you for your review and I do apologise for your poor experience when trying to return your items. I can understand your frustration about the accessability of PayPal returns and whilst we do outline the PayPal returns specifically in our FAQ's online, we are working on making this more visible.
Once you have posted your return, you can email us a picture of your proof of postage to customerservices@fatface.com and we can look at getting your refund processed ASAP.
In the meantime, I do apologise for any inconvenience caused and thank you for your patience. Have a lovely day, SC
Inverness superhero’s!
I had the absolute pleasure of visiting the Inverness store while up on holiday. Ailsa helped me out of a sticky situation and I am very glad she was there to help me. The team was very friendly. I would definitely be coming back to this store if I am passing through again.
5 avril 2022
Avis spontané
Réponse de FatFace - INVERNESS 2
Hi Lisa, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! - ES
Helpful staff
Merchandise attractively presented, and a good representation of FatFace products. I have always found the staff to be very friendly and helpful. Fat face is my “go to” destination for clothing when shopping in Inverness.
31 mars 2022
Réponse de FatFace - INVERNESS 2
Hi there,
Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! Take care, - ES
I absolutely love FatFace
I absolutely love FatFace. Quality clothing. Yeah abit on the pricy side.. but your paying for that great quality and I'm happy to pay it. The difference I can see and feel with the clothes compared to standard highstreet brands are miles apart. Very happy.
The lady who worked there that day was very helpful, welcoming and kind. Didn't feel like a customer (which was great) she gave me advice after I asked for it on a few items. She was great!
26 mars 2022
Réponse de FatFace - INVERNESS 2
Hi Elysia, Thank you for your shining review on your recent visit to Inverness! This is wonderful to hear :) Take care - LE
I love ordering from Fat Face
I love ordering from Fat Face, the order always arrives on time and we’ll packaged. Their clothes are well made and the sizing is always true to size
15 février 2022
Réponse de FatFace - INVERNESS 2
Good Afternoon,
Thank you for your 5 star review. Thank you for your feedback it is very valued. Have a lovely rest of your Tuesday! - KC
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