Opted for delivery to local shop, parcel arrived when expected and emailed to let me know it was available to collect. I can also return to the shop as well which is great.
L'entreprise a répondu

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Opted for delivery to local shop, parcel arrived when expected and emailed to let me know it was available to collect. I can also return to the shop as well which is great.
L'entreprise a répondu
We visited Fat Face in the Isle of Man recently and were served by Nikita. I'm delighted to say that Nikita went above and beyond in helping my mum find a dress for a family wedding. Thank you so mu... Voir plus
L'entreprise a répondu
Amy the shop assistant was so helpful approachable and friendly going above and beyond helping me with my purchase which she did online for me because my size wasn't available in the store at the ti... Voir plus
L'entreprise a répondu
The staff in the Isle of Man store are so friendly and helpful it is a delight to shop in my favourite shop 😀 I always know the quality will be good and the designs and ft just perfect
L'entreprise a répondu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Strand Street 67, IM1 2EN, Douglas, Douglas, Île de Man
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de FatFace - ISLE OF MAN
I loved the 2 packs of T shirts & Breton tops
Amazingly soft cotton
Very nicely packed
+ 20% off

Réponse de FatFace - ISLE OF MAN
Arrived on time, well packaged, items as expected, no complaints

Réponse de FatFace - ISLE OF MAN
Opted for delivery to local shop, parcel arrived when expected and emailed to let me know it was available to collect. I can also return to the shop as well which is great.

Réponse de FatFace - ISLE OF MAN

Réponse de FatFace - ISLE OF MAN
The staff in the Isle of Man store are so friendly and helpful it is a delight to shop in my favourite shop 😀 I always know the quality will be good and the designs and ft just perfect

Réponse de FatFace - ISLE OF MAN
The young lady that works in our isle of man store is so lovely and helpful. 😊

Réponse de FatFace - ISLE OF MAN

Réponse de FatFace - ISLE OF MAN
I haven’t yet received my goods and there’s no sign of them coming.

Réponse de FatFace - ISLE OF MAN

Réponse de FatFace - ISLE OF MAN
Excellent company to deal with. I originally ordered the wrong size and the replacement and return process was very smooth and efficient. And my refund was processed within 36 hours. Will definitely use this company again!

Réponse de FatFace - ISLE OF MAN
I ordered from website for delivery to store. Good amount of communication regarding expected date of delivery to local Next store. Arrived on time. Items are excellent quality and was very pleased with service overall

Réponse de FatFace - ISLE OF MAN
We visited Fat Face in the Isle of Man recently and were served by Nikita. I'm delighted to say that Nikita went above and beyond in helping my mum find a dress for a family wedding. Thank you so much for all your help in helping mum feel a million dollars for a special day :)

Réponse de FatFace - ISLE OF MAN
The parcel arrived on time even though I had been updated earlier on the due date that it was running late so I called in on the off chance. Parcel was waiting- fantastic.
Product is great and will get better with age.

Réponse de FatFace - ISLE OF MAN
Everything delivered as ordered … I only order because you have a shop on the ground now .. click and collect

Réponse de FatFace - ISLE OF MAN
Ordered online and was delivered to store on exact date given

Réponse de FatFace - ISLE OF MAN
Amy the shop assistant was so helpful approachable and friendly going above and beyond helping me with my purchase which she did online for me because my size wasn't available in the store at the time. Highly recommend this shop

Réponse de FatFace - ISLE OF MAN
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.