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FatFace - LEAMINGTON SPA Avis 

117
TrustScore 4.5 sur 5

4,5

88 Regent Street, CV32 4NS Leamington�Spa, Warwickshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy to order online. Opted to collect in store to avoid postage charges. Easy to collect from store. Out & getting on with my life again. It's how shopping should be!

L'entreprise a répondu

Noté 2 sur 5 étoiles

Ordered four dresses to try. A combination of thin, cheap material and ridiculously low neck lines rendered three of them unsuitable. The fourth is just okay. Also ordered a pair of earrings but t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

FatFace clothing is unique and stylish. The quality just like in M&S clothing, also guarantees a good investment in my wardrobe, one that will last for many years to come. Having money is all about in... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought an off white denim trouser and a chambray cropped wide leg trousers. I was so pleased they fitted pretty well my pear shaped body. ‘Pear’ need tailored waste bands and wider leg trousers esp... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 88 Regent Street, CV32 4NS, Leamington�Spa, Warwickshire, Royaume-Uni

  • 01926 883280

4,5

Excellent

TrustScore 4.5 sur 5

117 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(117)

13 534 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great item at a very good price

Great item at a very good price. Excellent quality as usual. Fast delivery and good communication regarding collection. Pleasant staff. Thank you.

19 août 2025
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Réponse de FatFace - LEAMINGTON SPA

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Excellent customer service received

Excellent customer service received! Friendly staff who took the time to fold the clothes nicely while serving me. It is a little thing but it means a lot. Most shops tend to screw the clothes up into a bag. I think this is a nice touch and was most appreciated. The shop is nicely laid out and very tidy.

15 août 2025
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Réponse de FatFace - LEAMINGTON SPA

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Great communications

Great communications, even when my order was delayed I was kept up to date with delivery. Whenever I visit Fatface in Leamington Spa, the staff are always extremely helpful and friendly.
Quality of clothing is always amazing and true to size.

11 août 2025
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Réponse de FatFace - LEAMINGTON SPA

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Helpful staff

Helpful staff , great choice , easy to see products

12 août 2025
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Réponse de FatFace - LEAMINGTON SPA

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 4 sur 5 étoiles

Really easy to order and return

Really easy to order and return I had two pairs of shorts the same but one with a longer leg which is brilliant if you’re tall like me. Kept one returned the other no fuss.

27 mai 2025
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Réponse de FatFace - LEAMINGTON SPA

Hello! Thank you for taking the time to leave your review. I am really pleased to hear that you had a positive shopping experience whilst returning and ordering recently. Have a great day, take care, CM

Noté 5 sur 5 étoiles

Great experience ordering online

Great experience ordering from Fatface with in store collection.

5 mai 2025
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Réponse de FatFace - LEAMINGTON SPA

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Local shop where I can see and feel the…

Local shop where I can see and feel the quality of the goods before I buy. Friendly staff

14 avril 2025
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Réponse de FatFace - LEAMINGTON SPA

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Lovely clothing range

Great products on offer ,lovely quality and range of colours
Easy ordering and to be delivered to a Next store

13 avril 2025
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Réponse de FatFace - LEAMINGTON SPA

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Fatface are great!

I wasn't sure if the trousers fitted me correctly and the staff were so friendly and helpful, letting me know about how I can return them if I change my mind! They gave me the time to think and I ended up keeping the trousers as I felt no pressure and they look great!

18 février 2025
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Réponse de FatFace - LEAMINGTON SPA

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Leamington Spa store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Noté 4 sur 5 étoiles

Excellent quality clothes

Excellent quality clothes. Friendly helpful staff in store. I feel so lucky to have a store nearby so I don’t have to buy online

7 janvier 2025
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Réponse de FatFace - LEAMINGTON SPA

Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

The lovely staff in the Leamington Spa…

The lovely staff in the Leamington Spa shop as well as lovely clothes.

24 décembre 2024
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Réponse de FatFace - LEAMINGTON SPA

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Helpful friendly staff.

Helpful friendly staff.

13 décembre 2024
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Réponse de FatFace - LEAMINGTON SPA

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 1 sur 5 étoiles

Placed order to collect on Monday 2nd…

Placed order to collect on Monday 2nd now Saturday 7th and still not arrived

7 décembre 2024
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Réponse de FatFace - LEAMINGTON SPA

Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE

Noté 5 sur 5 étoiles

Unique and Stylish

FatFace clothing is unique and stylish. The quality just like in M&S clothing, also guarantees a good investment in my wardrobe, one that will last for many years to come. Having money is all about investing wisely, which includes clothing, especially when it is this stylish. As for the staff, why shop on line, and miss out on a great day out, meeting such amazing people in the store.

23 novembre 2024
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Réponse de FatFace - LEAMINGTON SPA

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 1 sur 5 étoiles

Still haven’t received dress

Still haven’t received dress - almost 2 weeks later.

2 novembre 2024
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Réponse de FatFace - LEAMINGTON SPA

Hello Alice

Thank you for taking the time to leave your review.
I am sorry to hear that you haven't received your order, this is really disappointing to hear.

Please email our friendly team at fatfacereviews@mail.fatface.com and we can help.

Thank you, LE

Noté 5 sur 5 étoiles

Very polite and friendly service

Very polite and friendly service , click and collect order found quickly

2 novembre 2024
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Réponse de FatFace - LEAMINGTON SPA

Hello Elaine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 2 sur 5 étoiles

Change not for the better

Ordered four dresses to try. A combination of thin, cheap material and ridiculously low neck lines rendered three of them unsuitable. The fourth is just okay.
Also ordered a pair of earrings but the ‘star’ on one of them was missing; how did this pass quality control?
Adding insult to injury, I was offered only a voucher as replacement as refunds are not given against earrings. I accept this policy for hygiene reasons in normal circumstances, but not when the goods are faulty.
I fear change on the horizon as Fat Face loses its identity under the Next umbrella.

24 octobre 2024
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Réponse de FatFace - LEAMINGTON SPA

Hello Elaine

Thank you for your review.

I am sorry to hear that you weren't too happy with the quality of your dresses, I will be sure to pass your comments to our garment team.

Further to this, I am sorry that your earrings were faulty.
I am about to email you in regards to this, so I can help resolve this matter for you.

Take care, LE

Noté 4 sur 5 étoiles

Helpful staff

Staff in the shop are always helpful.
Seems to take ages to be delivered to the shop though.

9 août 2024
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Réponse de FatFace - LEAMINGTON SPA

Hello Nicola
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Simple to order

Simple to order, collect and put on to wear.

9 août 2024
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Réponse de FatFace - LEAMINGTON SPA

Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.

Noté 5 sur 5 étoiles

Excellent

Excellent service at FatFace. Very friendly and approachable assistants. Nothing was too much trouble. Great shopping experience and will be back.

2 août 2024
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Réponse de FatFace - LEAMINGTON SPA

Hi, Thank you for your 5* review. I am pleased to hear your happy with our service. Have a great day.Many thanks-AB.

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