Easy to order online. Opted to collect in store to avoid postage charges. Easy to collect from store. Out & getting on with my life again. It's how shopping should be!
L'entreprise a répondu

88 Regent Street, CV32 4NS Leamington�Spa, Warwickshire, GB
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Easy to order online. Opted to collect in store to avoid postage charges. Easy to collect from store. Out & getting on with my life again. It's how shopping should be!
L'entreprise a répondu
Ordered four dresses to try. A combination of thin, cheap material and ridiculously low neck lines rendered three of them unsuitable. The fourth is just okay. Also ordered a pair of earrings but t... Voir plus
L'entreprise a répondu
FatFace clothing is unique and stylish. The quality just like in M&S clothing, also guarantees a good investment in my wardrobe, one that will last for many years to come. Having money is all about in... Voir plus
L'entreprise a répondu
I bought an off white denim trouser and a chambray cropped wide leg trousers. I was so pleased they fitted pretty well my pear shaped body. ‘Pear’ need tailored waste bands and wider leg trousers esp... Voir plus
L'entreprise a répondu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
88 Regent Street, CV32 4NS, Leamington�Spa, Warwickshire, Royaume-Uni
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Great item at a very good price. Excellent quality as usual. Fast delivery and good communication regarding collection. Pleasant staff. Thank you.

Réponse de FatFace - LEAMINGTON SPA
Excellent customer service received! Friendly staff who took the time to fold the clothes nicely while serving me. It is a little thing but it means a lot. Most shops tend to screw the clothes up into a bag. I think this is a nice touch and was most appreciated. The shop is nicely laid out and very tidy.

Réponse de FatFace - LEAMINGTON SPA
Great communications, even when my order was delayed I was kept up to date with delivery. Whenever I visit Fatface in Leamington Spa, the staff are always extremely helpful and friendly.
Quality of clothing is always amazing and true to size.

Réponse de FatFace - LEAMINGTON SPA

Réponse de FatFace - LEAMINGTON SPA
Really easy to order and return I had two pairs of shorts the same but one with a longer leg which is brilliant if you’re tall like me. Kept one returned the other no fuss.

Réponse de FatFace - LEAMINGTON SPA
Great experience ordering from Fatface with in store collection.

Réponse de FatFace - LEAMINGTON SPA
Local shop where I can see and feel the quality of the goods before I buy. Friendly staff

Réponse de FatFace - LEAMINGTON SPA
Great products on offer ,lovely quality and range of colours
Easy ordering and to be delivered to a Next store

Réponse de FatFace - LEAMINGTON SPA
I wasn't sure if the trousers fitted me correctly and the staff were so friendly and helpful, letting me know about how I can return them if I change my mind! They gave me the time to think and I ended up keeping the trousers as I felt no pressure and they look great!

Réponse de FatFace - LEAMINGTON SPA
Excellent quality clothes. Friendly helpful staff in store. I feel so lucky to have a store nearby so I don’t have to buy online

Réponse de FatFace - LEAMINGTON SPA
The lovely staff in the Leamington Spa shop as well as lovely clothes.

Réponse de FatFace - LEAMINGTON SPA
Placed order to collect on Monday 2nd now Saturday 7th and still not arrived

Réponse de FatFace - LEAMINGTON SPA
FatFace clothing is unique and stylish. The quality just like in M&S clothing, also guarantees a good investment in my wardrobe, one that will last for many years to come. Having money is all about investing wisely, which includes clothing, especially when it is this stylish. As for the staff, why shop on line, and miss out on a great day out, meeting such amazing people in the store.

Réponse de FatFace - LEAMINGTON SPA

Réponse de FatFace - LEAMINGTON SPA
Very polite and friendly service , click and collect order found quickly

Réponse de FatFace - LEAMINGTON SPA
Ordered four dresses to try. A combination of thin, cheap material and ridiculously low neck lines rendered three of them unsuitable. The fourth is just okay.
Also ordered a pair of earrings but the ‘star’ on one of them was missing; how did this pass quality control?
Adding insult to injury, I was offered only a voucher as replacement as refunds are not given against earrings. I accept this policy for hygiene reasons in normal circumstances, but not when the goods are faulty.
I fear change on the horizon as Fat Face loses its identity under the Next umbrella.

Réponse de FatFace - LEAMINGTON SPA
Staff in the shop are always helpful.
Seems to take ages to be delivered to the shop though.

Réponse de FatFace - LEAMINGTON SPA

Réponse de FatFace - LEAMINGTON SPA
Excellent service at FatFace. Very friendly and approachable assistants. Nothing was too much trouble. Great shopping experience and will be back.

Réponse de FatFace - LEAMINGTON SPA
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