Banner for FatFace - NORWICH 2

FatFace - NORWICH 2 Avis 

253
•
TrustScore 5 sur 5

4,8

3/4 Haymarket, NR2 1QD Norwich, Norfolk, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Very happy with my purchase of two pairs of summery t-shirts and shorts, ready for my holiday. I replaced these with similar items that I bought from Fat Face eight or nine years ago, which are o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

In the shop, I found what I was looking for very easily as everything was clearly laid out. At the changing rooms, the assistant was polite, and helpful and made sure that I knew she would get other s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I needed to try a larger size in a top I had bought. Incredibly helpful in the store. While I was there I found the perfect dress to wear at my first races at Newmarket. The dress was beautiful but... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Staff were friendly and helpful, and gave good advice when I needed it. I ordered by click and collect, which worked well and was very seamless when I arrived in store. However I'm pretty sure FatF... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. aussi dans
  3. Boutique d'accessoires de mode
  4. Magasin de vêtements pour femmes
  5. Magasin de vêtements pour hommes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 3/4 Haymarket, NR2 1QD, Norwich, Norfolk, Royaume-Uni

  • 01603 622074

4,8

Excellent

TrustScore 5 sur 5

253 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(253)

14 178 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience at fat face

Aimee and Sophie were professional friendly and extremely helpful . Many thanks for helping me both of u

22 avril 2024
Avis spontané
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Good afternoon, Elizabeth.

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments, we look forward to you shopping with us again soon at our Norwich store.

Take care, JB

Noté 5 sur 5 étoiles

Good quality clothing lovely designs…

Good quality clothing lovely designs highly recommend

22 avril 2024
Avis spontané
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are so pleased to hear your feedback regarding quality. We hope you love your order!

Take care.- GM

Noté 5 sur 5 étoiles

Lovely denim

Lovely denim

3 avril 2024
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

Great service!

Website easy to navigate, fast delivery, and very helpful staff in the Norwich branch when I collected my order.

22 mars 2024
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

Lovely friendly staff

Friendly experience and super efficient. Thank you. Norwich Fatface very helpful.

23 mars 2024
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Helpful staff

A different store had taken my email down wrong to send the receipt too. Sandi went out of her way to find it for me to order a different size. She was very helpful and friendly.

14 mars 2024
Avis spontané
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Noté 5 sur 5 étoiles

Dress is true to size

Dress is true to size, lovely style vibrant green

20 mars 2024
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

Very pleased with purchases

Very pleased with purchases. Very easy ordering and good delivery times

20 mars 2024
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

Efficient and helpful staff member

Efficient and helpful staff member, it was no trouble for her to go upstairs to the stick room to look for my size.

22 mars 2024
Avis spontané
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Good afternoon, Penny.

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Norwich store.

Take care, JB

Noté 4 sur 5 étoiles

Friendly Staff

Staff were friendly, approachable and very helpful

11 mars 2024
Avis spontané
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hi there,
Thank you for taking the time to leave your review.

We are glad to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon!

Take care. -GM

Noté 5 sur 5 étoiles

Helpful as usual

Helpful as usual, thanks and once again commiserations about the bloke who drones the same old song outside your shop day after day. Maybe he should get a job

16 mars 2024
Avis spontané
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Good Morning
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Noté 5 sur 5 étoiles

Looks And Feels Good.

I specified collection from store which was quicker than I expected. The garment itself, a grey marl long sleeve Henley, looks good, fits well and seems to be of good quality. I’ve had problems in the past with this type of neckline due to the placket separating from the front. This looks way better, so I hope it will last. My only negative comment is that service at the till, on collection, was a bit curt and it wasn’t only me.

12 février 2024
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are so pleased to hear you enjoyed using our Click and Collect service, and love your new item We will be sure to pass your feedback regarding service on for review.

Take care. -GM

Noté 5 sur 5 étoiles
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Good morning,

Thank you for taking the time to leave us your review.

I am so pleased that you are loving your new order. I hope you continue to love our products as much as we do.

All the best, MM

Noté 5 sur 5 étoiles
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Good Afternoon Katherine,

Thank you for taking the time to leave us a review!

I am happy to hear you are pleased with the service you were provided with! We love to hear such positive feedback from our customers!

We look forward to welcoming you back soon!

Kind Regards, JW

Noté 5 sur 5 étoiles

Great dungarees

Love their clothes , their style, their ethics and their service. Great pair of dungarees which fit exactly as expected. The only disappointment was that collect from store wasn't available. Would rather have not had to pay shipping or them have to ship. Delivery to the store makes so much more sense.

16 janvier 2024
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Good Afternoon Lynn,

Thank you for taking the time to leave us a review!

I am happy to hear you enjoy using our online service and that you are loving the quality of our clothing!

In regards to our click and collect service this will be up and running shortly, we have temporarily put this on hold due to the busy festive and sale period.

We look forward to welcoming you back soon.

Kind Regards, JW

Noté 5 sur 5 étoiles

my favourite shop

17 janvier 2024
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Really helpful staff

10 janvier 2024
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Noté 5 sur 5 étoiles

Would definitely buy again

Would definitely buy again, delivery fast and kept me updated. Exchange of sizes in the shop was easy. Quality of product was good. Price was better in the sale though!

1 janvier 2024
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

The ordering process was easy and…

The ordering process was easy and delivery was good

30 décembre 2023
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hello Malcom

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.

Take care, RL

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus