Product was excellent but first order did not arrive so had to be ordered by your helpful staff They said that it has happened several times at Ring wood and had been reported to head office .Therefo... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 6 The Furlong Shopping Centre, BH24 1AT Ringwood, Hampshire, GB
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Lisez les avis des autres
The staff member in Ringwood went over and above to ensure I got my parcel after it had failed to be delivered to store despite text message saying it had arrived. Parcel was delivered to my home the... Voir plus
L'entreprise a répondu
Easy to order online & collection from store - super sizing for tall & broad guy
L'entreprise a répondu
Efficient, when I could not make original pick up date the phone was answered and I was advised that the items would be available for collection until a specified date. I was greeted at the shop by e... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
Unit 6 The Furlong Shopping Centre, BH24 1AT, Ringwood, Hampshire, Royaume-Uni
- 01425 473639
4,7
Excellent
116 avis
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Réponse de FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
All went smoothly
Easy to order on line and they were at the store on the correct day. The sales lady found my parcel quickly and handed it to me with a smile.
Also the products fitted and were as described.
8 décembre 2025
Réponse de FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good communication and arrived to store…
Good communication and arrived to store very promptly. Great price in sale.
23 septembre 2025
Réponse de FatFace - RINGWOOD
Hello,
Thank you for taking the time to leave your review.
We're so pleased to hear that you had a great experience with us and we look forward to your next visit with us.
All the best, LE
Helpful staff in store found the jacket…
Helpful staff in store found the jacket on the website as it wasn't available in the shop. Easy to order and delivered to the store.
23 août 2025
Réponse de FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great shirts as usual
Great shirts as usual, lovely fit and quality, delivery was a bit disappointing as when ordered, pick up next day was offered but they took a further 4 days to arrive.
24 août 2025
Réponse de FatFace - RINGWOOD
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Easy to collect at my local store free…
Easy to collect at my local store free of charge and staff in there really helpful
15 août 2025
Réponse de FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always helpful and friendly and even…
Always helpful and friendly and even make a fuss of our dog who is always welcome Ringwood branch even offer him a dog biscuit!
18 août 2025
Réponse de FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Sunglasses
Well packagedand the young lady who served me at the Ringwood store was lovely. Happy with my purchase 😊
8 août 2025
Réponse de FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely addition ..,,
Purchased a dress which was too big so ordered the smaller size which was available for collection the next day.
Easy exchange with no quibbles.
Smaller size fits perfectly and now the creases have dropped, is perfect.
11 juillet 2025
Réponse de FatFace - RINGWOOD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you are happy with your new dress. Take care, CM
Always excellent quality
Always excellent quality, pick up from my local store in Ringwood is easy and arrives very quick.
6 juillet 2025
Réponse de FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace Forever!
The quality of the clothes I ordered are excellent, and are comfortable and stylish.
The size charts and description of the products were so helpful in making the correct choice of sizes that I did not have to return anything.
My order came exactly when I requested with no delay. I also appreciated the environmentally friendly packaging.
30 mars 2025
Réponse de FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really friendly and helpful staff
Really friendly and helpful staff, lovely layout and great experience
14 décembre 2024
Réponse de FatFace - RINGWOOD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - RINGWOOD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
A positive experience
A positive experience. Warm welcome and everyone happy to help.
9 décembre 2024
Réponse de FatFace - RINGWOOD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
British quality you can't beat!
Bought a Jacket, quality is really incredible, you can't get British quality like this anywhere else for such a great price. A lot of thought and effort goes into FatFace designs.
23 novembre 2024
Avis spontané
Réponse de FatFace - RINGWOOD
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick efficient service and the shop is…
Quick efficient service and the shop is always well stocked out. Shop Assistants are very friendly.
19 août 2024
Réponse de FatFace - RINGWOOD
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -LA
Excellent customer service from Ringwood Fatface
Excellent customer service from Ringwood Fatface. I was unable to visit on Friday so telephoned to ask if a particular item was in stock. The young lady told me they had one and she would put it aside until close of business the next day. I called in today, tried the item on and bought it. Great customer service that they were able to do that.
10 août 2024
Avis spontané
Réponse de FatFace - RINGWOOD
Hi Paul,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Collection - Could be better.
Ordering was very straight forward I ordered to store, but did not receive a notification that my order was ready to pickup in store, which was slightly annoying. Had to make the journey to store not knowing if my order was ready to collect.
A text to me would have been most welcome to say ready to collect.
21 juin 2024
Réponse de FatFace - RINGWOOD
Hello Simon
Thank you for your review.
I am so sorry to hear this.
I have passed your comments onto the appropriate department for future consideration.
EP
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