Ordered very easily online. Next day collection from local shop. Great customer service. Both items too big so returned them and local shop reordered in correct size. Again very friendly service... Voir plus
L'entreprise a répondu

Unit B1 Southwalk, Rushden Lakes, NN10 6FH Rushden�Lakes, Northamptonshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Ordered very easily online. Next day collection from local shop. Great customer service. Both items too big so returned them and local shop reordered in correct size. Again very friendly service... Voir plus
L'entreprise a répondu
Although the overall shopping experience was really good I was disappointed with the style and quality of two of the items I ordered. One dress was far too full in the skirt, made me look huge ( si... Voir plus
L'entreprise a répondu
Help from Christine. Understood I had big feet. Broad shoulders from weight training!! Gave me honest feedback and advice. Managed to get a nice outfit. Well done fat face on understandi... Voir plus
L'entreprise a répondu
I like shopping at Fat Face because the clothes look good and are comfortable. The materials feel nice, too. The prices are reasonable. And, the staff are always friendly and super helpful.
L'entreprise a répondu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit B1 Southwalk, Rushden Lakes, NN10 6FH, Rushden�Lakes, Northamptonshire, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service, helped us out to find a nice shirt in the clearance sale!

Réponse de FatFace - RUSHDEN LAKES
Really great service from Christine went above and beyond!

Réponse de FatFace - RUSHDEN LAKES
Dress ordered Sat, requested Wed collection, ready Sun. Very quick to despatch. On collection no issues. Good service

Réponse de FatFace - RUSHDEN LAKES

Réponse de FatFace - RUSHDEN LAKES
Always find something from their extensive range. Fantastic clothing for my Autumn/Winter wardrobe.

Réponse de FatFace - RUSHDEN LAKES
I had never considered Fat Face before. Bought a dress in the shop as I needed something 'floaty' after an operation and now I am hooked. The fit is lovely and the material is so comfortable. The staff in store are also really nice and helpful. This might be my new favourite clothe shop!

Réponse de FatFace - RUSHDEN LAKES
Love going in this shop, great staff, always very helpful & cheerful.

Réponse de FatFace - RUSHDEN LAKES
Lovely shop, you get a lovely warm welcome, and Imogen and Amelie were just so helpful and happy to help.
Would definitely recommend and we will definitely be coming back to shop soon as myself and my wife really appreciate this kind of treatment, makes a nice experience, thank you.

Réponse de FatFace - RUSHDEN LAKES
I visited the Rushden Lakes store today and was very impressed with the all the staff in store. A lady called Christine helped as I was looking for an item I had seen recently. It makes such a difference to your shopping experience when the staff engage and are genuine in their wish to help and serve customers.

Réponse de FatFace - RUSHDEN LAKES
Really top customer service in store. Very helpful and made sure I was happy with everything.

Réponse de FatFace - RUSHDEN LAKES
Pretty and practical designs, a size that fits me, friendly helpful staff and a dog friendly store! What more could I want?

Réponse de FatFace - RUSHDEN LAKES
Ashleigh was really helpful from the changing room experience to the actual transaction. She was truthful with the sizing of the garment I'd chosen, she made suggestions on how I could accessorise the outfit I purchased giving me encouragement to wear what I felt comfortable in. Thank you Ashleigh😊

Réponse de FatFace - RUSHDEN LAKES
There was a mix-up in my online order which I had delivered to the store. However the store staff worked hard to resolve the issue. Well done to Carly and Lisa.

Réponse de FatFace - RUSHDEN LAKES

Réponse de FatFace - RUSHDEN LAKES
Service was exceptional.
Ashleigh made my life so easy.

Réponse de FatFace - RUSHDEN LAKES
I visited the store at Rushden Lakes looking for a dress for an occasion. Rachel, the assistant, could not have been more helpful. She suggested different styles and helped me to find the right sizes. I tried styles on that I would not have considered and she offered helpful suggestions about styling. What a great shopping experience!

Réponse de FatFace - RUSHDEN LAKES
The rushden lakes store went above and beyond to sort out a delivery for my husband before his holiday. Thank you Chris!

Réponse de FatFace - RUSHDEN LAKES
Visited Rushden Lakes on 19.05.25 looking for an item that was no longer there. Christine managed to find the item in the right size at the back of the store for me.
The staff are always so friendly, chatty and welcoming in this store.

Réponse de FatFace - RUSHDEN LAKES
Ash and Christine were really helpful!
Would definitely shop again.
Rushden Lakes Fatface.

Réponse de FatFace - RUSHDEN LAKES
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.