Banner for FatFace - SKIPTON

FatFace - SKIPTONAvis 

152
TrustScore 4.5 sur 5

4,6

Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS Skipton, North Yorkshire, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Went in for a look and saw a really pretty dress, I wasn't sure but then I was approached by one the assistants. She was so pleasant and helpful, I wasn't sure about sizes and length but I needn't ha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Love any fat face orders , arrive quickly well packaged. great quality reasonably priced

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent friendly service in store. Allowing quick easy exchange of an item ordered online. Explained everything and made sure to carry the discount from my original order over to the replacement. Ch... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I'm still waiting for my delivery to arrive in store 😕 It's 2 weeks now since ordering, so I'm a bit fed up. This is the second time deliveries have been delayed, so I won't be using online ordering... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS, Skipton, North Yorkshire, Royaume-Uni

  • 01756 798862

4,6

Excellent

TrustScore 4.5 sur 5

152 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(152)

13 318 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very pleasant and knowledgeable staff

Very pleasant and knowledgeable staff, have good advice and support

10 décembre 2022
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Good afternoon, Maxine

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Skipton store.

Take care, JB

Noté 5 sur 5 étoiles

Outstanding customer service

Outstanding customer service, as ever, from the in store team in Skipton, North Yorkshire, especially Gemma. They always go above and beyond to help. This is one of the reasons I love Fat Face!

10 décembre 2022
Avis spontané
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Good Afternoon,
Thank you for your feedback regarding your trip to the Skipton store. It is so wonderful to read such lovely feedback!
All the best - KS

Noté 5 sur 5 étoiles

Successful shopping trip

Friendly,helpful,pleasant staff going the extra mile, would return again.

6 décembre 2022
Avis spontané
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Take care, EP

Noté 5 sur 5 étoiles

Placed order at Skipton store amazing…

Placed order at Skipton store amazing service from assistant she couldn't have been more helpful!

20 novembre 2022
Avis spontané
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Good afternoon, Alison

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Skipton store.

Stay safe. JB

Noté 5 sur 5 étoiles

Great customer service

Great customer service, broadsands jacket fits well. 5/10 150 lbs 29 inch waist, i bought an XS and it fit perfect. Has a nice waxed look. Warm also with a hoodie under.

6 octobre 2022
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Hi Jorge, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

The shop had a nice atmosphere with a good variety of stock…

The shop had a nice atmosphere and was well laid out. The clothes are good quality and in styles that I like. It's unusual for me to go into Fat Face and not be able to find something that I like! One item that I wanted was out of stock in my size so the lady ordered it to be delivered to my home address. It arrived within a couple of working days.
Customer service was very good.

30 septembre 2022
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Great Service. Gemma crew that helped me in store were…

The staff that helped me in store were exceptionally good. Professional, friendly, knowledgeable and helpful. When buying a cardigan I mentioned I wanted a blouse too and they made a great suggestion followed by ordering the right size for me to be delivered to my home address. Great service.

30 septembre 2022
Avis spontané
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a good weekend!
EP

Noté 5 sur 5 étoiles

FatFace Skipton

I visit FatFace regularly in Skipton. The staff are always very friendly and helpful

8 septembre 2022
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Good afternoon, Anne

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Skipton store.

Take care, JB

Noté 5 sur 5 étoiles

A disaster happened with my dressmaker…help!

A disaster happened with my dressmaker who ruined a size 6 dress. It was really difficult to get hold of another , in fact the last one in stock! Lauren (Skipton)helped so much along with hebden bridge staff to get me a replacement dress and I couldn’t be more grateful. Thank you to you all that helped. A very happy customer. X ps sometime in august.

8 août 2022
Avis spontané
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Good Afternoon

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Noté 5 sur 5 étoiles

Lovely shop

Very friendly staff and a clean shop.Staff always ready to help you if you cannot find what you want

27 août 2022
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Hi Anne, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Good Morning Joy,

Thanks for your 5 star review. I am happy to hear you love shopping in our Skipton store. I am sure they look forward to your next visit! -KC

Noté 5 sur 5 étoiles

Always helpful

Always helpful, always cheerful and the usual happy shopping experience in the Skipton shop.

20 août 2022
Avis spontané
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Noté 5 sur 5 étoiles

A friendly and very positive shopping experience.

Just been into the Skipton store and I didn’t realise it was nearly closing time; however that did not bother the lovely two ladies managing the store; Sue and Gemma could not have been more helpful. These ladies clearly enjoy their job. I also got a great recommendation for a new hairdresser! So refreshing to have such a positive experience.

7 juillet 2022
Avis spontané
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Hi Amanda
Thank you for sharing your Skipton store visit. Wonderful to hear you were looked after so well. I'm sure they're looking forward to your next visit. Have a lovely weekend. MJ

Noté 5 sur 5 étoiles

A massive thank you to the staff at the…

A massive thank you to the staff at the skipton branch especially sue who went above and beyond in assisting me with my holiday wardrobe , her patience and helpfulness was just fantastic , customer service at its best
Thank you so much love all my clothes

2 juillet 2022
Avis spontané
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Hi Janice, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! - ES

Noté 5 sur 5 étoiles

Even better with 20% off

Had my size in store for 3 items, another ordered for delivery to home, friendly helpful staff

28 juin 2022
Avis spontané
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Good morning Chris
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Noté 5 sur 5 étoiles

Enjoyable

Although I don't like going shopping I must say Lauren was extremely helpful and honest. She chose clothes for me that I wouldn't have looked twice at. The whole shopping experience was very enjoyable. Thank you!

15 juin 2022
Avis spontané
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Good morning!

Thank you for taking the time to leave us this 5* review about your instore shopping experience, it's great reading such positive comments about the quality and service you received at Skipton.

We look forward to you shopping with us again soon.

Take care, JB

Noté 5 sur 5 étoiles

I love Fat Face, great choices!

I love Fat Face, thank you for a quick delivery!

27 avril 2022
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Good Afternoon Wendy

Thank you for your 5* review.

I am so pleased to hear that your items arrived with you quickly.

I hope you have a lovely long weekend!

- EP

Noté 5 sur 5 étoiles

The staff at Skipton Fatface are super…

The staff at Skipton Fatface are super helpful and friendly. Definitely well worth a visit.

28 février 2022
Avis spontané
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Hi Deborah,
Thank you for your 5* review. I am pleased to hear that you had a positive experience in our Skipton store. We will pass your lovely comments onto the store. Many thanks-AB.

Noté 5 sur 5 étoiles
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Hello Gillian, Thank you for leaving us this 5* review about your instore shopping experience, it's great reading such positive comments about the service you receive from our staff instore. Take care, LM

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus