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FatFace - SOUTHWOLD 2 Avis 62

TrustScore 5 sur 5

4,8

31 High Street, IP18 6AD Southwold, Suffolk, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Regularly shop at Fatface in Southwold and the clothes are excellent in quality and style! What always makes our visits special are the lovely girls who work in there, Han and Olivera. They are alwa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Freddie assisted me with a returned item and was just the nicest young man a really good sales assistant, I bought so many beautiful dresses.

L'entreprise a répondu

Noté 5 sur 5 étoiles

A bright and airy shop, with all things nicely presented. I opted to purchase a pair of trousers and a t-shirt. Unfortunately, the t-shirt off the hanger appeared to have a minor 'tarnish', but the sa... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I ordered some goods to be delivered to store. I nominated the Fatface store in Southwold to collect the parcel. The assistant was abrupt and quite rude. My husband also noticed this. This is not the... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 31 High Street, IP18 6AD, Southwold, Suffolk, Royaume-Uni

  • 01502 724574

4,8

Excellent

TrustScore 5 sur 5

62 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Speedy delivery

Speedy delivery. Love the T-shirts. Dark pink. Quality as good as ever.

8 juin 2026
Logo de FatFace - SOUTHWOLD 2

Réponse de FatFace - SOUTHWOLD 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Lovely

The staff were lovely and friendly and helpful 😊
The store was well presented
And of course, some lovely clothes

9 juin 2026
Logo de FatFace - SOUTHWOLD 2

Réponse de FatFace - SOUTHWOLD 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Great gift oprions

I was able to purchase a gift after browsing round the store. The assistant helped me and checked that I had the correct size.

4 juin 2026
Logo de FatFace - SOUTHWOLD 2

Réponse de FatFace - SOUTHWOLD 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles
Logo de FatFace - SOUTHWOLD 2

Réponse de FatFace - SOUTHWOLD 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Freddie assisted me with a returned…

Freddie assisted me with a returned item and was just the nicest young man a really good sales assistant, I bought so many beautiful dresses.

26 mai 2026
Avis spontané
Logo de FatFace - SOUTHWOLD 2

Réponse de FatFace - SOUTHWOLD 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

The staff made the whole process simple

The staff made the whole process simple
I was able to purchase the jumper on line, have it delivered to the local branch, try it on at the branch risk free.

14 mai 2026
Logo de FatFace - SOUTHWOLD 2

Réponse de FatFace - SOUTHWOLD 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Good choice

Good choice , great deals and staff always helpful . I was also allowed to leave the item in store whilst I went into southwold . Perfect

14 avril 2026
Logo de FatFace - SOUTHWOLD 2

Réponse de FatFace - SOUTHWOLD 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Lovely puffer coat

Lovely puffer coat. I’m very pleased. Great service provided by Fatface. Kind friendly staff. Very helpful. Cannot fault.

4 janvier 2026
Logo de FatFace - SOUTHWOLD 2

Réponse de FatFace - SOUTHWOLD 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 4 sur 5 étoiles

Easy to order online

Easy to order online. Clear instructions on delivery and collection. Staff were very friendly.

23 décembre 2025
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Réponse de FatFace - SOUTHWOLD 2

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Fab little store

Fab little store, always helpful staff, free parking close by. Convienient for shopping or parcel collection

11 décembre 2025
Logo de FatFace - SOUTHWOLD 2

Réponse de FatFace - SOUTHWOLD 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

I purchased a top which l was allowed …

I purchased a top which l was allowed to put on in changing room

30 avril 2025
Logo de FatFace - SOUTHWOLD 2

Réponse de FatFace - SOUTHWOLD 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Great jeans....great service!

I can rely on Fatface to have trousers/ jeans of good quality and that fit me comfortably. On this occasion I was looking for and found wide legged jeans that were not too long...perfect! Olivera gave me time and space to try them on, then checked on how happy I was with everything. She then suggested I might look at the same design but in a faded denim and showed me a pair. Perfect! I wasn't going to buy another pair of jeans but when you find a perfect fit it feels right, and seems sensible to buy them
in a different colour! Olivera was smily, helpful but not intrusive and I never felt pressured, but she helped me walk out a very happy customer!

13 mars 2025
Avis spontané
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Réponse de FatFace - SOUTHWOLD 2

Hello!
Thank you for taking the time to leave your 5* review.
I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, CT

Noté 5 sur 5 étoiles

Thank you for being so efficient

Thank you for being so efficient. The web site was easy to use and I could easily find the products I was looking for in my size. Your notifications for click and collect were most helpful. Staff in store were helpful and friendly.

17 novembre 2024
Logo de FatFace - SOUTHWOLD 2

Réponse de FatFace - SOUTHWOLD 2

Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Lovely shops

Lovely shops, friendly staff and a fantastic range of quality clothes in all sizes.

18 juin 2024
Logo de FatFace - SOUTHWOLD 2

Réponse de FatFace - SOUTHWOLD 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are so pleased to read your positive comments regarding our stores, quality and sizing. We hope you love your order!

Take care. -GM

Noté 5 sur 5 étoiles

Great as usual friendly and helpful…

Great as usual friendly and helpful staff

5 juin 2024
Avis spontané
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Réponse de FatFace - SOUTHWOLD 2

Hello Olive,

Thank you for sharing your positive experience in our Southwold store with us.

Please be assured that this will be passed onto the store for you.

Have a great day!

Take care, ED

Noté 5 sur 5 étoiles

Efficient service

Efficient service. Friendly staff

29 avril 2024
Logo de FatFace - SOUTHWOLD 2

Réponse de FatFace - SOUTHWOLD 2

Good afternoon,

Thank you for taking the time to leave your review.

I am so pleased that you found the crew in our Southwold store to be so friendly and efficient. I will be sure to pass your comments on to the team.

All the best, MM

Noté 5 sur 5 étoiles

I popped into Fatface Southwold Suffolk…

I popped into Fatface Southwold Suffolk this afternoon and was so impressed by the service I received from Hannah, Emma and Lexi. They were professional, polite and efficient.

9 mai 2024
Avis spontané
Logo de FatFace - SOUTHWOLD 2

Réponse de FatFace - SOUTHWOLD 2

Good afternoon,

Thank you for taking the time to leave your review.

I am so pleased that you found the crew in our Southwold store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.

All the best, MM

Noté 5 sur 5 étoiles

Great range, Extremely helpful staff

Great range of summer ware, extremely helpful staff especially Olivera, nothing was too much trouble, she had time to help my whole family, a pleasant visit to a fantastic shop, keep up the good work and service, we’ll be back to see you soon.

8 avril 2024
Logo de FatFace - SOUTHWOLD 2

Réponse de FatFace - SOUTHWOLD 2

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Noté 5 sur 5 étoiles

Lovely Staff

Staff are always very helpful and friendly. It’s a pleasure to shop in there.

3 avril 2024
Avis spontané
Logo de FatFace - SOUTHWOLD 2

Réponse de FatFace - SOUTHWOLD 2

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

Absolutely brilliant service in…

Absolutely brilliant service in exchanging a faulty item. Hannah and her team at Fatface in Southwold was extremely friendly and helpful.

23 mars 2024
Avis spontané
Logo de FatFace - SOUTHWOLD 2

Réponse de FatFace - SOUTHWOLD 2

Good afternoon, Reggie.

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Southwold store.

Take care, JB

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