Love FatFace! Got lots of different clothes from there and love trying to visit the different branches all over the country 😊. Great clothes, quality fabric and wash/last for years ❤️
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I visited FatFace, St Mawes in Cornwall last week whilst down on holiday. I already know and love FatFace clothing and its relaxed style for men. I was served by two lovely ladies (Angie and Fi) who... Voir plus
L'entreprise a répondu
Had a proper retail therapy session helped by Jonathan ! A really enjoyable visit to St Mawes in the sunshine 🌞 made me happy to take advantage of 3for 2 offers and a few other items purchased. Store... Voir plus
L'entreprise a répondu
Lovely shop but sadly lacking in customer service ..perhaps some training is required ..asked when the sale would be starting and was told by an older lady with a northern accent she had no idea ,shr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
17 Bohella Road, TR2 5DL, St�Mawes, Cornwall, Royaume-Uni
- 01326 270115
4,7
Excellent
36 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The clothes are always nice in Fat Face. …
The clothes are always nice in Fat Face and the staff are even nicer. Christie in St Mawes Fat Face was really helpful and made choosing a new shirt easy. I’ve never been great at shopping for myself but will happily go back there again. Thanks Christie and thank you Fat Face.
12 avril 2024
Avis spontané
Réponse de FatFace - ST MAWES
Hi there, thank you kindly for leaving this 5* review. We are extremely happy to hear of the wonderful experience in-store and we hope you enjoy your new shirt! Have a great rest of your weekend! TS
Friendly helpful staff
Popped in, in a rush and was greeted by a lovely lady, I couldn't find the size t-shirt I was looking for, she offered to have a look for me and promptly came back with what I was looking for. Thank you Maz for your great customer service!
29 mars 2024
Avis spontané
Réponse de FatFace - ST MAWES
Good afternoon,
Thank you for taking the time to post your review.
I am so pleased that you find the crew in our St Mawes store to be so helpful when you visit. I hope you continue to enjoy your visit to our stores.
All the best, MM
Worth it!
Having come from overseas to visit the UK, FatFace St. Mawes, with it's excellently friendly and helpful staff, have been the first clothing shop to convince me to buy in a currency far stronger than my own!
I didn't break the travel budget thanks to their incredible deals, and Toni and Anne at checkout were so kind and jovial. Thank you for putting the joy into shopping!
13 janvier 2024
Avis spontané
Réponse de FatFace - ST MAWES
Hello Judha
Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Mawes store - this is great to hear.
Take care, RL
Friendly and helpful staff
Thank you Toni and Annie for your help today. I've been looking for a brown leather belt for a while now and couldn't find exactly what I wanted in the store. Thankfully they recommended one that had just arrived with new stock and went to find it in a store room for me. It's perfect and I'm very pleased with my purchase.
13 janvier 2024
Avis spontané
Réponse de FatFace - ST MAWES
Hello Helen
Thank you for taking the time to leave your review. I am very pleased that you had a positive experience whilst visiting our St Mawes store - this is great to hear.
Take care, RL
Fat Face St Mawes branch is a credit to…
Fat Face St Mawes branch is a credit to your company. The team are courteous, helpful, and always take the time to speak to their customers.
The team go above and beyond to help their customers eg items not in stock, they will make every effort to find the size the customer is seeking.
The atmosphere is conducive to customers feeling comfortable and enjoying their shopping experience. Today we had a new team member, Susie, form Newquay. It was the first time Susie worked at Fat Face St Mawes.
Despite being very busy, Susie took great time and trouble to help me with my purchases.
Susie was professional and friendly supporting all the customers with care and attention, and a friendly word.
Well done Susie.
I wish Nigel well with his surgery, he is very much missed.
27 décembre 2023
Avis spontané
Réponse de FatFace - ST MAWES
Good Afternoon Sarah,
Thank you for taking the time to leave us a review!
I am so happy to read about your positive feedback regarding the staff in the St Mawes store! I will make sure this is passed on to them and I am sure they will love to hear this!
We look forward to welcoming you back soon!
Kind Regards, JW
Réponse de FatFace - ST MAWES
Hello Nigel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - ST MAWES
Good afternoon, Anthony
Thank you for leaving us this review about your shopping experience. We look forward to you shopping with us again soon.
Take care, JB
Réponse de FatFace - ST MAWES
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew.
Take care, KS
Very friendly and helpful sales person.
23 octobre 2022
Réponse de FatFace - ST MAWES
Hi Mark, Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Staff very helpful and proficient
6 septembre 2022
Réponse de FatFace - ST MAWES
Hello Lindsey,
Thank you for your 5 star review. Hope to see you in store again soon.
Have a great day!
Take care, CT
Best customer service and nicest staff
Purchased dress for my granddaughter and a lovely linen top for me. Always use this branch it’s the best in Cornwall.
28 août 2022
Réponse de FatFace - ST MAWES
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great atmosphere in the st Mawes shop
Great atmosphere in the st Mawes shop. Friendly service. Good selection of sizes. Lovely top!
24 août 2022
Avis spontané
Réponse de FatFace - ST MAWES
Good afternoon Janet
I am so happy to read what a positive experience you had in the St Mawes store. I will be sure to pass this on to the wonderful team.
I hope you have a lovely day! DW :)
Lovely shop but sadly lacking in…
Lovely shop but sadly lacking in customer service ..perhaps some training is required ..asked when the sale would be starting and was told by an older lady with a northern accent she had no idea ,shrugged and walked away.
Have to say was in two minds as to whether to buy or not but in the end as I have previously only experienced good customer service in your shops got them anyway .
25 juin 2022
Avis spontané
Réponse de FatFace - ST MAWES
Good Morning
Thank you for your review.
I am so sorry to hear of your recent experience in our St Mawes store. We train all of our staff to provide the best customer service they can, this is very sad to hear that this is not what you experienced. Please be assured that this will be passed onto the Store Manager and Area Manager to look into further and to take the appropriate action to ensure that this does not happen again.
Have a good weekend!
EP
Nicely laid out shop well stocked…
Nicely laid out shop well stocked friendly staff and good size changing rooms.
11 juin 2022
Réponse de FatFace - ST MAWES
Hi Alan, thank you for your lovely review on the St Mawes store. It is a really lovely store and so lovely so close to the sea! Take care, LE
Excellent customer service
Excellent customer service
I was very pleased with my new clothes from the store...original colours and designs...Thank you !
30 avril 2022
Réponse de FatFace - ST MAWES
Good morning, Shirley
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received at St. Mawes.
Take care, JB
Very help person I spoke to on the…
Very help person I spoke to on the phone at Customer Services. Item arrived very quickly. All in all a very efficient service.
28 novembre 2021
Réponse de FatFace - ST MAWES
Hi Jennie,
Thank you for your 5 star review.
We are glad to hear that you are happy with the service you have received.
Take care, - ES
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.