I guess I’m writing about collecting an order from Stamford FatFace, and going back to buy something I saw there. I love the Stamford store, especially now that both Peterborough and Oakham stores hav... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Easy to order online and my new sweater arrived at my local FatFace store very quickly. Great service in store; happy, friendly and helpful staff. I am delighted with my purchase; super soft cotton s... Voir plus
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My husband and I both like the style of clothing. Initially I was really just window shopping. But I came across several hoodies I liked. I felt very comfortable with the advice offered. The two sta... Voir plus
L'entreprise a répondu
Fat face staff are always friendly & very helpful. Your clothes and accessories are lovely and l like that you stick with the same designs each season but in different fabrics (like the simone dresses... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
8 High Street, PE9 2AL, Stamford, Lincolnshire, Royaume-Uni
- 01780 754356
4,8
Excellent
69 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Réponse de FatFace - STAMFORD
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Easy on line order
Easy on line order, swift delivery and collection at local store of well priced sweater.
25 avril 2024
Réponse de FatFace - STAMFORD
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon!
Take care. -GM
Great Store and Amazing Staff
They are always so helpful, Kind, Friendly and go above and beyond xx
14 avril 2024
Réponse de FatFace - STAMFORD
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such lovely experiences at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Gorgeous denim boiler suit
Gorgeous denim boiler suit at a great price delivered expediently in store
7 avril 2024
Réponse de FatFace - STAMFORD
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order. I hope you continue to enjoy our products as much as we do.
All the best, MM
Helpful.
I use a mobility scooter so shopping can be a challenge BUT entering Fatface I am greeted and Tracey helped me was very satisfied with my purchases.
11 avril 2024
Avis spontané
Réponse de FatFace - STAMFORD
Good morning,
Thank you for taking the time to post your review.
I am so pleased that you find the crew in our Stamford store to be so helpful when you visit. I hope you continue to enjoy your visit to our stores.
All the best, MM
Why stop free delivery to store when…
Why stop free delivery to store when sale is on. The store in Stamford is local to me and I have to pay £3.95 for delivery. That is a crazy way to do business.
29 janvier 2024
Réponse de FatFace - STAMFORD
Hello,
Thank you for taking the time to leave your review.
We apologise for any inconvenience caused by this matter.
Due to an increased number of orders, our Click and Collect option can be turned off during sale. This helps to avoid delays, and ensures everyone receives their order within a reasonable time frame.
Take care - GM
I have bought several items out of…
I have bought several items out of their sale . All genuine reductions and great delivery/return service . Thanks
19 janvier 2024
Réponse de FatFace - STAMFORD
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We look forward to welcoming you back soon.
Take care. -GM
Helpful friendly staff and pleasing…
Helpful friendly staff and pleasing shop layout. Lovely selection of well designed clothes.
29 décembre 2023
Réponse de FatFace - STAMFORD
Hello Liz
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - STAMFORD
Good Afternoon Lesley,
Thank you for taking the time to leave us a review, I hope you are well.
I am happy to hear you have had a positive experience whilst shopping with us online and it arrived with you quickly, we love to hear such positive feedback!
We look forward to welcoming you back!
Kind Regards, JW
Easy to order and quick to arrive at…
Easy to order and quick to arrive at local store for collection
12 décembre 2023
Réponse de FatFace - STAMFORD
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great products and service.
4 décembre 2023
Réponse de FatFace - STAMFORD
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Stamford store to be offering great service and that you are loving your order. I will be sure to pass on your lovely comments to the team.
Take care, MM
Good service and helpful staff - thank you
Good service and a quick response when I ordered the item to the local shop.
The staff were helpful and I'm really pleased with the jeans I bought (2 pairs) as at 6'7'', I always find it hard to find decent, comfortable jeans for tall men.
Thank you to all the staff who helped out.
Happy Christmas and a peaceful New Year!
26 novembre 2023
Réponse de FatFace - STAMFORD
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Friendly and good style and quality clothes
Good quality and style , delivery faster than it used to be and the staff at Stamford store made it a lovely shopping experience
5 décembre 2023
Réponse de FatFace - STAMFORD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy to order and collect and happy…
Easy to order and collect and happy with purchase
19 octobre 2023
Réponse de FatFace - STAMFORD
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Fast delivery
Fast ,free delivery to store.Very pleasant staff when I went to pick it up.
18 octobre 2023
Réponse de FatFace - STAMFORD
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Quick delivery and friendly staff in…
Quick delivery and friendly staff in the Stamford store.
Always a pleasure to wear Fatface clothes!
5 septembre 2023
Réponse de FatFace - STAMFORD
Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Easylikesundaymorning
Easy access online shopping.
Friendly and very helpful staff at collection store.
Quality clothing.
8 septembre 2023
Réponse de FatFace - STAMFORD
Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
Ordering online was easy
Ordering online was easy , kept upto date with dispatch and delivery to store . Staff got my parcel quickly and handed over with a lovely smile 😊
12 août 2023
Réponse de FatFace - STAMFORD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Réponse de FatFace - STAMFORD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Réponse de FatFace - STAMFORD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
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