Lovely shop with great stylish clothes, good quality clothing at reasonable prices. Styles are fashionable but different from the chains on the highstreet . Glad this shop is still here as so many Fa... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 11/12 The Balcony, Waterloo Station, SE1 7LY London, London, GB
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Lisez les avis des autres
I submitted my order and it was available to collect from the Waterloo store within 24 hours. Staff were helpful and efficient when I came to collect my order. The items I ordered are good quality... Voir plus
L'entreprise a répondu
I ordered online to click & collect. I actually saw the item in store then bought two sizes to see what fit, online Online experience straight forward & I was updated frequently. Collecting from s... Voir plus
L'entreprise a répondu
I received clear communication about my delivery and reminders to come and collect my package. The staff at Fatface were accommodating when I couldn't find the barcode which was in one of the emails I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
Unit 11/12 The Balcony, Waterloo Station, SE1 7LY, London, London, Royaume-Uni
- 020 7620 3044
4,7
Excellent
114 avis
Demande des avis aux clients
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Very efficient and friendly service
Very efficient and friendly service. Goods fitted description.
7 janvier 2026
Réponse de FatFace - WATERLOO 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Dressing gown was as described
Dressing gown was as described. Click and collect was quick and efficient
7 janvier 2026
Réponse de FatFace - WATERLOO 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ecxellent customer service
Ecxellent customer service. Stoe is always nice and tidy which makes the shopping experience welcoming .
7 janvier 2026
Réponse de FatFace - WATERLOO 2
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Réponse de FatFace - WATERLOO 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great experience at the store in…
Great experience at the store in Waterloo station. Really friendly helpful staff, found just what I was looking for, fabric and fit perfect!
15 août 2025
Réponse de FatFace - WATERLOO 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really helpful staff and my return was…
Really helpful staff and my return was quickly refunded
9 décembre 2025
Réponse de FatFace - WATERLOO 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Genuine and heartwarming encounter with…
Genuine and heartwarming encounter with a lovely girl named Amber, She couldn’t do enough to help me 🙂 even when dealing with multiple customers, she still thought to check in with me. It’s staff like this that make shopping enjoyable and easy!
5 décembre 2025
Avis spontané
Réponse de FatFace - WATERLOO 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
My saviour Tyra!!
I rushed into the store needed some shoes as I had stupidly left my trainers at home and, after a fancy event, only had heels to go to a concert- I would not have survived the night!!
Then the wonderful Tyra came, without judgement, and went on a search for what seemed an impossible task as there wasnt quite the right thing. She was so lovely and warm and listened to me waffle on for ages. As a shop owner myself and having been in retail for nearly 20 years, I know great service is hard to find these days, so this was an absolute joy of an experience!! Thank you Tyra - I had an awesome mum-night-out because of you!
11 novembre 2025
Avis spontané
Réponse de FatFace - WATERLOO 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Waterloo store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Easy to order fast delivery and the…
Easy to order fast delivery and the returns are super easy too.
29 octobre 2025
Réponse de FatFace - WATERLOO 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and collect
20 août 2025
Réponse de FatFace - WATERLOO 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
All as expected
16 mai 2025
Réponse de FatFace - WATERLOO 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - WATERLOO 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and collect from a store
Easy to order and collect from a store. Very quick process.
Nice bag, proving very useful.
2 mars 2025
Réponse de FatFace - WATERLOO 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - WATERLOO 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service
Easy to order. Email updates sent. Quick to collect in store. Good quality product.
19 décembre 2024
Réponse de FatFace - WATERLOO 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick and easy ordering process
Quick and easy ordering process. Great sales and great products
8 décembre 2024
Réponse de FatFace - WATERLOO 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to buy online and collect
Bought a sweater online and was able to collect from a shop in London on my last visit there.
26 novembre 2024
Réponse de FatFace - WATERLOO 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Best bag ever
Best bag ever. Waited for years to buy it. Leather is beautiful and the sales associates in waterloo are so lovely. Thanks
12 novembre 2024
Réponse de FatFace - WATERLOO 2
Hello Manuela
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Waterloo store - this is great to hear. Take care, LE
Speedy delivery and kept updated on…
Speedy delivery and kept updated on delivery via emails
7 août 2024
Réponse de FatFace - WATERLOO 2
Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Lovely quality
I recently bought stripe linen blend trousers and a linen blend vest top. Both super cute and stylish and well made.
26 juillet 2024
Réponse de FatFace - WATERLOO 2
Hi Jessica
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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