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FatFace - WIMBORNE Avis 157

TrustScore 5 sur 5

4,9

17 The Square, BH21 1JA Wimborne�Minster, Dorset, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Everyone needs a Dionne when they are looking for an outfit. Just had a personal shopping experience with her at the Wimborne branch and she is amazing. I live in jeans and jumpers, she managed to coa... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Shocking service. Ordered a coat as didn’t have my size, woman on till wasn’t sure if she had ordered it or not but I had to pay then wait and see if it arrived, it did not went back to store to be t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy ordering,I use pick up in store option,prompt delivery to store, staff always friendly and helpful. I've been a customer of fat face for many years,🤩

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered a Sussex jacket on line to be delivered to my local Fat Face. It was delivered before the estimated time of a week and I had a couple of emails keeping me informed. I picked it up from the s... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 17 The Square, BH21 1JA, Wimborne�Minster, Dorset, Royaume-Uni

  • 01202 856248

4,9

Excellent

TrustScore 5 sur 5

157 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(157)

13 282 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Staff are always very welcoming

Staff are always very welcoming. Store is laid out well.

17 novembre 2024
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Réponse de FatFace - WIMBORNE

Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Quick friendly service

Quick friendly service. The Wimborne shop is a friendly local shop where the staff are always happy to help. It’s a pity it isn’t a big bigger, so they can carry more stock.

19 octobre 2024
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Réponse de FatFace - WIMBORNE

Hello Danny
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Fantastic service great coats

The service was great because of the way I was served and made feel important when buying children’s coats
Well done

18 octobre 2024
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Réponse de FatFace - WIMBORNE

Hello Janice
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Lovely soft leather bag

Lovely soft leather bag. Ladies in Wimborne branch lovely and polite

12 octobre 2024
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Réponse de FatFace - WIMBORNE

Hello Sharon
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 4 sur 5 étoiles

Great staff

Staff were very helpful

16 août 2024
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Réponse de FatFace - WIMBORNE

Good morning Ian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Cardigans

Bought two cardigans in the sale. Brilliant items both fit well and very good value.

9 août 2024
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Réponse de FatFace - WIMBORNE

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

Excellent customer service.

Quick delivery of item to local store. Emails received regarding each step of delivery procedure. Excellent customer service.

10 août 2024
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Réponse de FatFace - WIMBORNE

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Lovely staff

Lovely staff, quality products and efficient service

6 août 2024
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Réponse de FatFace - WIMBORNE

Good afternoon,
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LC

Noté 5 sur 5 étoiles

These shorts are now my favourites

These shorts are now my favourites. Well fitted, excellent quality and really comfortable.

8 août 2024
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Réponse de FatFace - WIMBORNE

Hi Alison,
Thank you for taking the time to leave a review.
We’re happy to hear you love your order and we look forward to welcoming you back soon. Take care, LC.

Noté 5 sur 5 étoiles

Very easy to order and collect in…

Very easy to order and collect in store. Great products

6 août 2024
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Réponse de FatFace - WIMBORNE

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

All the products I buy from Fatface are…

All the products I buy from Fatface are of such good quality - that’s why I return again and again

15 juillet 2024
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Réponse de FatFace - WIMBORNE

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Excellent company to deal with…

Excellent company to deal with online and although I always enjoy visiting their friendly showrooms, can’t always make up my mind on the day. Great quality stylish clothing that suits my taste 100%.

11 juillet 2024
Avis spontané
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Réponse de FatFace - WIMBORNE

Hi there,

Thank you for taking the time to leave your 5* review.

We are so glad to read your positive feedback and we look forward to welcoming you back soon.

Take care. - LA

Noté 4 sur 5 étoiles

Arrived at store quickly and variety of…

Arrived at store quickly and variety of return options

28 juin 2024
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Réponse de FatFace - WIMBORNE

Hi there,

Thank you for taking the time to leave your review.

We are so pleased to hear you received your order promptly.

We look forward to welcoming you back soon!

Take care. -LA

Noté 5 sur 5 étoiles

Good service

It was easy to order and collect

19 juin 2024
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Réponse de FatFace - WIMBORNE

Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! CD

Noté 5 sur 5 étoiles

Arrived promptly and was just what I…

Arrived promptly and was just what I wanted.

4 juin 2024
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Réponse de FatFace - WIMBORNE

Hello Elaine,

Thank you for your review.

I am delighted to hear about your positive experience with us. Enjoy your new purchase!

Have a great day!

Take care, ED

Noté 5 sur 5 étoiles

Parcel arrived very quickly

Parcel arrived very quickly, everything in stock and staff at my local store processed the return and refund quickly too.
Unfortunately everything i ordered was too big, I'm an 8/10, ordered everything in both 8s and 10s. The 8s were all too big.

23 mai 2024
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Réponse de FatFace - WIMBORNE

Hi there,
Thank you for taking the time to leave your 5* review.

We are delighted to hear you have enjoyed using our service. I am sorry to hear the items were not suitable on this occassion, we hope you love your order and look forward to welcoming you back soon.

Take care. -GM

Noté 5 sur 5 étoiles

Very good customer service

I had a very good shopping experience at Fatface Wimborne. I went to pick up Chinos bought online using click and collect. Staff very helpful and courteous and quickly found the goods for me. I tried them on, but fit was unsuitable, so I obtained refund via the store easily. I then tried on a different style from the stock in store, which suited much better. I bought these and left the store having had a good all-round experience.

22 mai 2024
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Réponse de FatFace - WIMBORNE

Good afternoon, Graham.

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Wimborne store.

Take care, JB

Noté 5 sur 5 étoiles

Lovely Wimborne Staff

I ordered two dresses online. I kept one but the other on wasn't a good colour on me. When I took it back to FF in wimborne the girl who did my refund was lovely

7 mai 2024
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Réponse de FatFace - WIMBORNE

Hi there,

Thank you for taking the time to leave your 5* review.

We are so glad to read your positive feedback!

We hope you love your purchase, and look forward to welcoming you back soon.

Take care. -LA

Noté 5 sur 5 étoiles

The staff at Fatface is in Wimborne…

The staff at Fatface is in Wimborne Dorset are truly fantastic. They can never do another to help and so friendly .

12 mai 2024
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Réponse de FatFace - WIMBORNE

Good afternoon, Charlotte.

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Wimborne store.

Take care, JB

Noté 5 sur 5 étoiles
Logo de FatFace - WIMBORNE

Réponse de FatFace - WIMBORNE

Hi there,
Thank you for taking the time to leave your 5* review.

We are so pleased to read your feedback regarding your instore experiences! I hope you love your purchases, and we look forward to welcoming you back soon.

Take care.- GM

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