I visited the store in Worcester on 23rd June looking for something for my elderly dad for his birthday, I was welcomed by two members of staff. I asked for a little help as I was struggling to find... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement96 High Street, WR1 2HL Worcester, Worcestershire, GB
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Lisez les avis des autres
Tracy was incredibly helpful and helped me find a choice of jeans and jeggings to trywhilst helping other customers and showing a new staff member the ropes. Nothing was too much trouble. I find the s... Voir plus
L'entreprise a répondu
Honestly when clothes shopping I had never really considered FatFace before, however the well-presented Worcester shop front drew me in. Once inside I was greeted by a calming, relaxed and po... Voir plus
L'entreprise a répondu
T shirts were class and the pick up service was efficient. However, the t shirt s were badly packed so very creased.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
96 High Street, WR1 2HL, Worcester, Worcestershire, Royaume-Uni
- 01905 731204
4,8
Excellent
139 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ordering and choosing to collect my…
Ordering and choosing to collect my clothing from store was convenient and easy to do. Staff were friendly and processed my collection quickly
1 février 2026
Réponse de FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The service from the fat face staff at…
The service from the fat face staff at the Worcester shop
25 janvier 2026
Réponse de FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always cheaper after Christmas !
Got a very good quality Airlie for £38 instead of £60.
I would not have paid £60 for it.
Always bestvto wait fir a FatFace sale!
13 janvier 2026
Réponse de FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online Order from the NY Sale
Online Order from the NY Sale - I opted for a delivery to the local store. All very easy, good comms by email when it got to store and an easy collection.
I ordered one of the 1/4 zip cotton jumpers in blue. It’s a nicely made product that fits well and is comfortable.
Shop staff were friendly, as they always are at Worcester.
4 janvier 2026
Réponse de FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Summer clothes for winter holiday!
Ordered 3 tops and a sun dress, unfortunately had to return the tops as they were too big. The whole process of ordering and returning was first class.
3 novembre 2025
Réponse de FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I use FatFace regularly
I use FatFace regularly. Always efficient and clothes good value for money.💴
20 octobre 2025
Réponse de FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality product and efficient customer service
I ordered a shirt online because it was out of stock at a local shop I visited. I like it because of its material and design. The online checkout process was easy enough after I found the right product. It only took 2 days for me to collect at a shop of my choice, free shipping. And the exchange on the day was smooth and efficient. Overall, my first online purchase with FatFace was very good. I am happy that I could now find a good product in the shop and buy it in my own time without worrying about it going out of stock so quickly.
20 septembre 2025
Réponse de FatFace - WORCESTER
Hello,
Thank you for taking the time to leave your review.
We're so pleased to hear that you had a great experience with us and we look forward to your next visit with us.
All the best, LE
Réponse de FatFace - WORCESTER
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I was looking for some tops for holiday…
I was looking for some tops for holiday and Caron was very helpful. She found me several that I probably wouldn't have seen. She was friendly and certainly new her products.
10 juillet 2025
Avis spontané
Réponse de FatFace - WORCESTER
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we hope you enjoy wearing your new tops. Take care, CM
The top is gorgeous and good quality…
The top is gorgeous and good quality and the parcel was easy to pick up at the store.
3 juillet 2025
Réponse de FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service
The order was easy to do. On collection, staff were helpful and friendly.
3 juillet 2025
Réponse de FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I ordered a few sale items on the…
I ordered a few sale items on the website which were promptly delivered to store. I bought a Christmas jumper some fluffy socks and they were epic. I know it is July but they are lovely quality and at a great price. I am all set for winter now. Bring it on !!
3 juillet 2025
Réponse de FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love the clothes and customer service…
Love the clothes and customer service in Worcester Store is great.
8 mai 2025
Réponse de FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Worcester Branch Wonderful
Staff in the Worcester branch are wonderful. They're helpful, friendly, and they make it a relaxed experience.
9 mai 2025
Avis spontané
Réponse de FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Swift online service and very easy…
Swift online service and very easy returns process, if required. The fabrics, colours and designs are consistently delightful and good quality.
9 mai 2025
Réponse de FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great company fast delivery and store…
Great company fast delivery and store assistant at the Worcester branch was lovely
5 mai 2025
Réponse de FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Would highly recommend visiting as…
Would highly recommend visiting as great selection of clothes and very friendly staff who make you feel welcome and can’t do enough to help
29 mars 2025
Avis spontané
Réponse de FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon!
LE
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