I was delighted to chat with a real live person on the Feel Good Contacts website - on a SUNDAY no less. We ordered replacement glasses for our teen and the delivery was very quick to Ireland - less t... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Bought the full premium package, including scratch resistant coating. Scratches appeared on my lens and customer service replied that the lenses are "more durable than standard lenses, but it is... Voir plus
L'entreprise a répondu
I've been getting my contacts here for years, the product is excellent, delivery is fast, which is why I keep coming back. Very happy with the service and their price point can't be beaten.
Ordered cheap glasses to use for watching tv in the evenings, very easy to order and good value. Also ordered restock of my contacts lenses, as usual no issues with ordering and arrived in good time.... Voir plus
À propos de l'entreprise
À propos de Feel Good Contacts IE
Écrit par l'entreprise
The UK’s Leading & Most Trusted Online Eye Care Retailer
Rated “Great” on Trustpilot, and awarded the Leading Online Eye Care Specialists 2025 by SME News, we are our customers #1st choice when it comes to affordable, high-quality eyewear. We believe in making eyecare affordable and accessible to all.
One-stop Shop
Whether you’re looking for contact lenses, solutions, glasses, sunglasses , prescription sunglasses, eye drops or travel eye essentials, we’ve got your back. Enjoy peace of mind with all your eye care needs in one place.
Superfast Delivery – FREE Over €59
Order in-stock contact lenses, solutions, sunglasses and eye care by 5:45pm for same day dispatch. Plus, enjoy FREE delivery on orders above €59.
Competitive Prices and Discounts
Our contact lenses are up to 50% cheaper than the high street. With us you can also enjoy up to 70% OFF designer glasses and sunglasses. As an official distributor of leading brands, you can trust in the authenticity and quality of every product.
Refer a Friend
You will get €5 OFF while your friend will enjoy 11% OFF when you refer them to Feel Good Contacts. It’s a win-win because sharing really is caring & also savings!
Automate Your Orders
Save time and skip the hassle of re-entering your contact lens prescription each month. Just opt into Auto-Replenish and leave the rest to us. Your orders will be delivered automatically and as often as you choose. On top of that, you get 5% OFF every automated order!
Customer Service Team – 7 Days a Week
Our friendly customer service team is available 7 days a week to assist with any queries. You can contact us via Live Chat, WhatsApp, email (cs@feelgoodcontacts.ie) or call us on 015143614.
Feel Good Contacts
Écrit par l'entreprise
- Competitive Prices
- We offer consistently low, value-for-money prices and a hassle-free online shopping experience. We also offer a Price Match Guarantee, meaning if you find the exact contact lenses cheaper with another retailer, we'll be happy to match the price and refund you the difference.
- Superfast Delivery on all Orders
- Place your order before 5:45pm to enjoy Superfast Tracked Delivery on all orders for just €3.98.
- Return Policy
- We offer a hassle-free returns policy. Contact lenses, solutions and eye care products must be returned within 90 days of purchase, while glasses and sunglasses must be returned within 30 days.
- Customer Care Service
- Our dedicated customer service team is available 7 days a week (including Bank Holidays) to address any concerns that our customers might have.
- In-house Opticians
- We have a team of expert opticians who boast over 11 years of optical experience. The team ensures that the information passed on to our customers is up-to-date and correct and also conducts thorough checks of glasses and sunglasses before shipping to the customers.
- Enjoy BIG Discounts
- Enjoy 10% OFF as a part of our welcome offer and save money on eye care. We also offer discounts of up to 20% OFF for students, teachers and health care workers.
- Official Distributor of Top Brands
- We source big brands directly from the leading suppliers, ensuring all our products are 100% authentic and high-quality.
Superfast Delivery
99% of our orders are dispatched the same day.
We are committed in making it fast, easy and affordable to order your contact lenses online. Order before 5:45pm for same day dispatch. Tracked delivery available - service based on items in stock.
Learn More
Coordonnées de contact
Unit 1, 146-148 Granville Road, NW2 2LD, London, Royaume-Uni
- 01 514 3614
- cs@feelgoodcontacts.ie
- feelgoodcontacts.ie
4,2
Bien
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Do not buy- contacts constantly roll to…
Do not buy- contacts constantly roll to the back of your eye. When I have been trying to contact customer service their response time has been horrendous and they have been very unhelpful. Avoid!
10 avril 2026
Avis spontané
Réponse de Feel Good Contacts IE
Dear Niamh,
Thank you for taking the time to share your feedback.
We are very sorry to hear that you have experienced difficulties with your contact lenses and with our customer service response times. This is certainly not the level of service we aim to provide.
Regarding the lenses rolling or moving excessively, this can sometimes happen if the lens fit, base curve, diameter, or material is not quite suitable for your eyes, even if the prescription power is correct. We would really like the opportunity to look into this further for you and help find a suitable resolution.
Please could you contact us at cs@feelgoodcontacts.ie
with your registered details, order number, and the brand of lenses purchased so we can investigate this matter properly.
We sincerely apologise again for the inconvenience caused and hope to have the chance to restore your confidence in our service.
Kind regards,
Feel Good Contacts Team
It’s not same day dispatch
It’s not same day dispatch, ever. You could be waiting over a week to receive your lenses. Delivery is very slow.
20 avril 2026
Avis spontané
Réponse de Feel Good Contacts IE
Dear Customer,
Thank you for your feedback, and we’re very sorry to hear about your experience.
We would really like to look into this further and see how we can help resolve the issue for you. However, we’re currently unable to locate your order as no order number or contact details were included in your review.
Please could you email us at cs@feelgoodcontacts.ie
with your registered details and a suitable contact number? Once we receive this, our team will get in touch with you as soon as possible to assist further.
Our sincerest apologies once again for the inconvenience caused, and we hope to have the opportunity to make this right for you.
Kind regards,
Feel Good Contacts Team
Honestly great
I ordered 2 months supply of contact lenses and 2 bottles of eye drops and not only was it cheaper than other places but i got the delivery quite fast, free delivery after you spend an X amount and a free pen that has lovely black ink. Absolutely would buy from here again
23 avril 2026
Easy to order and quick delivery.
20 avril 2026
My 1st order and all went smoothly with…
My 1st order and all went smoothly with regular updates/tracking etc
18 avril 2026
Item as described
Item as described. Quick enough postage. But the disappointment I felt when I got a complimentary pen instead of a complementary small bag of mini candy was real. Yeah, I know gifted horse and all that and I know my dentist is thankful but the candy was a much sweeter treat lol
12 avril 2026
So easy to order my contact lenses and…
So easy to order my contact lenses and delivery is always on time. Great service
13 avril 2026
Great speedy service
Great speedy service, arrived on time, and as always a little free gift, a lovely pen this time, always order my lenses from Feel Good Contacts.
10 avril 2026
Delivery on time
4 avril 2026
Communication when deliveries are…
Communication when deliveries are outside their estimated time are non existent. Delivery was due Mar 27th and I am still not just waiting for the package itself but also a response to my email. This is the second time this has happened, all since moving to Evri for delivery. Do better.... following this review I was contacted & the resolution was to ship another package and wait for that. If they both happen to arrive then I pay for the that too. Where is the gesture of apology for not fulfilling the order? Where is the customer care without having to use trust pilot? Why estimate a delivery date if you can never see it through? Very very poor service
7 avril 2026
Avis spontané
Réponse de Feel Good Contacts IE
Dear Customer,
Thank you for your feedback. We’re sorry to hear about your experience and understand how disappointing delays and lack of communication can be.
We’d like to clarify that once an order is handed over to our delivery partner, timelines can occasionally be impacted by factors outside of our direct control. That said, we absolutely acknowledge that communication should have been better, and we regret that you did not receive timely updates or responses.
Regarding the resolution offered, sending a replacement is part of our standard process to ensure customers receive their items as quickly as possible. In cases where both the original and replacement parcels are delivered, return arrangements or charges are communicated in line with our policy. However, we understand your concerns and appreciate your feedback on how this was handled.
Your feedback is important to us, and we are continuously reviewing both our courier performance and customer service processes to improve reliability and transparency.
Once again, please accept our sincerest apologies for any inconvenience caused.
Kind regards,
-Feel Good Contacts Team
Nice glasses!
These are so nice!
The shipping was much faster, than expected, they look nice and I see well in them! Definetely recommend!
I usually have pain (headaches, eye pain) when I buy new glasses, even after the long time of wearing them, but not with these ones! It's a first time of such a relief! (Yet they might be a bit heavy on the ears after a long time, but its okay, cause I know I need quite big lenses, and a thin frame wouldn't held them)
30 mars 2026
Réponse de Feel Good Contacts IE
Hi there,
Thank you so much for your kind words!
We're delighted to hear that you're happy with your new glasses.
It's great to know they fit well and suit your style.
We look forward to helping you again soon!
Kind regards,
Feel Good Contacts
I just got sweet hazel contacts
I just got sweet hazel contacts , and I love them ! They look so natural and also thanks for the haribo sweets!
3 avril 2026
Réponse de Feel Good Contacts IE
Hi there,
Thank you for the 5 stars!
We’re glad you found your go-to contact lenses with us.
Reliable vision and fast service are what we strive for—thanks for trusting us.
Kind regards,
Feel Good Contacts
A company that actually takes customer complaints seriously
My first experience with Feel Good Contacts wasn't great- I ordered a pair of prescription sunglasses well in advance of a holiday, but was advised of delays that meant they'd be delivered after I'd left for my holiday. After a good few emails with them, fair play to them, they eventually took this seriously and moved a few things and got my sunglasses delivered in time.
To show my appreciation, I've continued to order from them, including my daughter's repeat contact lenses prescription for the past few years. Never any problems, and always great value. Also, who doesn't like the occasional packet of Haribo added toy your order :-)
Highly recommended
2 avril 2026
Réponse de Feel Good Contacts IE
Hi Welton,
Thank you for the review!
We’re so happy you find our site easy to use and our service reliable
We’ll always be here when you need us
Kind regards,
Feel Good Contacts
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.