I would recommend Fella Health to anyone. They have been so caring, helpful and understanding to all I've been going through in my weight loss journey. I've had ups and downs but they have always been... Voir plus
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Lisez les avis des autres
Have lost 100lbs since March 2025 feel great had no issues or side effects Going to try to loose another 30lbs to reach my goal weight of 220lbs
Absolutely horrendous customer service. I am on a subscription, tried to do my check up and tried to charge again. I then never received my prescription. I have tried for 4 weeks to rectify to only be... Voir plus
Fella is truly a diamond in the rough. They’ve been available to me every step of the way and have addressed any concerns promptly, no matter the odd hours I keep. You can reach them via DM, text, or... Voir plus
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À propos de l'entreprise
À propos de Fella Health
Écrit par l'entreprise
At Fella Health, we're transforming weight management for bigger guys through GLP-1 treatments and personalized support that fits into busy lifestyles. Our mission is to help time-crunched men achieve real, lasting results with medications and comprehensive coaching.
We understand men's unique weight loss challenges. Our board-certified clinicians create personalized treatment plans based on your body, schedule, and goals. With Fella Health, you receive more than just medication - you get a complete weight loss program supported by:
- Board-certified clinicians specializing in men's weight management
- Free 1:1 health coaching with video sessions every 2 weeks
- Comprehensive health assessments and included lab work (if needed)
- Medication delivery with uninterrupted supply
- Money-back guarantee
Our approach combines GLP-1 medications with personalized coaching to help you build sustainable habits that fit your busy schedule.
Join the growing community of men who've found their solution with Fella Health. Whether you're looking to boost energy, gain confidence, or achieve lasting weight loss, our expert team provides the medication, coaching, and support you need to succeed.
Coordonnées de contact
5900 Balcones Drive, STE 100, 78731, Austin, Etats-Unis
- +14156495531
- hello@fellahealth.com
- fellahealth.com
Effective weight loss for bigger guys
4,5
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Losing weight and my quality of life is…
Losing weight and my quality of life is so much better!!
2 février 2026
Réponse de Fella Health
Thank you, Joseph! It’s wonderful to hear that your quality of life has improved, and we’re happy Fella has played a role in that.
Réponse de Fella Health
Thanks, Mike! We’re pleased your experience with Fella Health was positive.
Great service
30 janvier 2026
Réponse de Fella Health
Thanks, John! We’re thrilled you had a great experience with our service.
Ease of setting up
Ease of setting up, promptness of medication delivery with no issues.
29 janvier 2026
Réponse de Fella Health
Thank you, Michaeline! We’re happy setting up and receiving your medication was easy and hassle-free.
Issues, but good customer service resolved the issues.
I'm a customer with a 1 year package. After the first two months, the scheduled shipment was scheduled to arrive a week late. After numerous emails to try to get the shipment moved up, and kept running into dead-ends. After a lot of Google Searching, I found the head of customer service (Stanley Whittaker), and he was able to get the shipment overnighted to me the same day to arrive the next day. He was fantastic to work with. While it was great the issue was resolved, it also shouldn't have got to that point. The pharmacy should know when to send shipments.
30 janvier 2026
Avis spontané
Réponse de Fella Health
Thanks for sharing, Dave! We really appreciate your patience while the shipment issue was resolved.We are glad Stanley was able to step in and get your order to you quickly. Your feedback is noted and helps us improve our processes so this doesn’t happen again.
Happy to be with Fella
The follow up service and bi weekly check ins are fantastic and kep me focused and on track
30 janvier 2026
Réponse de Fella Health
Thanks for sharing, Ken! We’re thrilled to hear the bi-weekly check-ins are helping you stay focused and on track. Your progress and experience mean a lot to us, and we’re glad the support is making a difference.
Stanley has been very helpful with…
Stanley has been very helpful with assisting us with a special delivery request.
29 janvier 2026
Avis spontané
Réponse de Fella Health
Thanks for sharing, Tab! We’re glad Stanley could assist with your special delivery request and make the process easier for you.
Fella - fantastic product and top-notch customer support
Fella has made a huge difference in my life, for the better! The product and customer service are first-rate. I lost the weight that I had hoped to, and got fantastic support every step of the way. Whenever there was an issue or a question, I got fast and personalized help. These guys are the real deal -- and I've referred other customers to them who are similarly satisfied.
29 janvier 2026
Avis spontané
Réponse de Fella Health
Thanks so much for sharing, Ned! We’re thrilled to hear that Fella has made such a positive difference for you and that our team could support you every step of the way. Your referrals mean a lot to us!
Not worth your time
Got charged even though my card was locked and tried to get the money refunded because I didn't have enough in my account. The website claims the will do refunds but they claim there is nothing they can do. Will be disputing charge with the bank. Terrible customer service.
29 janvier 2026
Avis spontané
Réponse de Fella Health
Hi Roland,
We’re sorry to hear about your experience and understand how frustrating this must have been.
To provide some clarity, the funds were debited at the time of sign-up once card details were entered and the transaction was approved. Funds cannot be deducted unless the cardholder authorises the payment during checkout. A refund has been processed, and once issued, it can take between 5 to 10 working days for the funds to reflect back in your account depending on your bank.
That said, we still want to make sure everything has been handled correctly on our side. Our Customer Success Lead, Stanley, will be looking into this personally and will reach out to you directly so you’re not left in the dark.
Thank you for raising this with us.
Stanley Whittaker and Fella Health are amazing.
I have been using Fella for a few months now and the experience has been good. However, these past few days, I was having an issue reaching someone and when someone finally reached out via text, they were so bad that I wondered if they were AI. They took forever to respond to my text like days and kept repeating the same thing over and over when I had already explained my issue. After some research I was able to get in contact with Stanley. He answered my text so fast and fixed my issue immediately!! The customer service was the best I have had in a long time from any company I have delt with. He turned a stressful day into something wonderful. It is rare to encounter someone who seems so passionate about what he does and genuinely wants to help you. I hope Fella values what they have in him because these past few days had me highly upset and this review would have went the opposite way. I didnt feel like they cared about my concerns but one person changed that. Please give Stanley a raise because he deserves it for picking up the slack of others.
23 janvier 2026
Avis spontané
Réponse de Fella Health
Hi JT
This really means a lot to read. We’re genuinely glad you stuck with us and that things were able to turn around for you.
We won’t shy away from the fact that the experience you described earlier on could and should have been better. When someone reaches out for help, they deserve timely, clear and human support, especially when something feels stressful or urgent. Your feedback on that is heard and taken seriously.
We’re really pleased that Stanley was able to step in, respond quickly, and get everything resolved for you. Supporting our members and making sure they feel listened to is exactly what we aim for.
We’ll be sure to pass your kind message on to Stanley as well. Thank you for taking the time to share such honest and thoughtful feedback. If you ever need anything going forward, we’re here.
Réponse de Fella Health
Hi Vicky.
Glad to hear this. Making the journey easy to navigate while actually delivering results is exactly what we aim for. Thanks for taking the time to share your experience, and if you ever need support or have questions along the way, we’re always here to help.
Definitely works but watch the price increases
Definitely works, however the price creeps up considerably so ill be moving to a cheaper product
22 janvier 2026
Réponse de Fella Health
Hi Adam
We appreciate your honesty and feedback. We’re glad to hear it’s working for you, and we completely understand your decision to explore a more cost-effective option. Thanks for sharing your experience with us.
We will have one of our members reach out to discuss pricing options we have available
Nothing but good things to say about…
Nothing but good things to say about Fella Health. Great communication and support whenever I needed it. The medication has been super effective I reached my goal weight and lost 60lb overall. Feels amazing to finally get there.
21 janvier 2026
Réponse de Fella Health
Donald, that’s incredible! Congratulations on reaching your goal and losing 60lb—that’s an amazing achievement. We’re so glad our support and communication could help you along the way. Thanks for sharing your success with us!
Total scam
Total scam! I subscribed for the Tirzepatide sublingual pills. I am a busy man so it took the assessment, I started taking the pill every single day, and I didn’t feel any descomunal symptoms, it did not reduced my apetite as they claimed it would happen. Long short story, it didn’t work at all, I did not loose weight, I am only 30 pounds above my ideal weight, I am kinda overweight but not obese. So, I contacted the customer service and see if they would do any refund as they complete claim they guarantee to the customer, they said NO. And didn’t offer any other solution, so I spent $299 dlls a month for 6 months for nothing.
1 octobre 2025
Avis spontané
Réponse de Fella Health
Hi there,
Thank you for sharing your experience. This is not the type of feedback we want to see, and we appreciate you taking the time to raise it.
Weight loss responses can vary significantly from person to person. We understand how frustrating it is to feel that the treatment did not deliver the results you expected, particularly after committing both time and money.
We’d like to properly review what happened in your case, including the treatment plan, expectations set, and the outcome you experienced. Stanley Whittaker, our Customer Success Lead, will be in touch with you directly to discuss this further and explore how we can address your concerns.
Thank you again for raising this. We take feedback like this seriously and want to ensure it’s reviewed thoroughly.
Kind regards,
The Fella Health Team
No new customer discount - Bolt Pharmacy
Wanted to take advantage of a new customer discount as I'd not ordered from them before, but when the order went through I paid full price. Unfortunately it seems that this company is owned by the same parent company as Bolt Pharmacy (who I had ordered from before). Because of this they wouldn't class me as a new customer, even though I had to set up a new account with Fella Health to order.
Customer service was very good and refunded me promptly, so no complaints there, I just wish it had been clearer from the outset and before ordering that I wasn't eligible for the discount.
14 janvier 2026
Avis spontané
Réponse de Fella Health
Hi Ben
Thank you for updating the review.Thank you for the kind words as well. Please can you reach out to Stanley, our CS Lead - stanley@joinfella.com
Kind regards,
The Fella Health Team
Fella Health feels way more personal…
Fella Health feels way more personal than I expected. The coaching actually adjusts to you instead of feeling copy pasted. It doesn’t feel rushed, and there’s real support behind the whole thing, not just meds.
14 janvier 2026
Avis spontané
Réponse de Fella Health
Thomas, we love hearing this. That personal, human feel is exactly what we aim for. The coaching and support should adapt to you, not the other way around, and it’s great to know that came through. Thanks for taking the time to share your experience with us 🙌
Réponse de Fella Health
Daniel, we’re so happy to hear you’ve had excellent results and a great experience with our customer service. It means a lot to us that we could support you on your journey!
Everything is great
Everything is great. Communication could be a little quicker, but someone always responds.
15 janvier 2026
Réponse de Fella Health
Brian, we’re happy to hear everything is going well! We appreciate your feedback on communication and will keep working to make our responses even faster for you.
They will take your money and never…
They will take your money and never send you medication
30 septembre 2025
Réponse de Fella Health
Hi there
We’re sorry to hear this and this is never the type of experience or review we want to see. This is also not our process. If a patient does not qualify for medication following clinical review, a refund is issued.
We want to understand exactly what happened here. Our Customer Success Lead, Stanley Whittaker, will be reaching out directly to investigate this further and assist.
Kind regards,
The Fella Team
The best care out there
Ultimately the meds did not work for me. Not for lack of trying on the part of the team and the exceptional care that Stanley Whittaker in particular provided me during my treatment. I would not hesitate to work with this team again in the future
17 janvier 2026
Avis spontané
Réponse de Fella Health
Andrew, we really appreciate you sharing this. While we’re sorry the medication wasn’t the right fit for you, it means a lot to hear that you felt genuinely supported throughout your journey. Stanley goes above and beyond for our members, and we’ll be sure to pass your kind words on to him. If you ever decide to explore options again in the future, we’d be more than happy to support you.
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