Great and thorough full strip down service. Figured out the previous bottom bracket installation was faulty and had put the bearing cups on the wrong way round fixing the most annoying issue with my D... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Great and thorough full strip down service. Figured out the previous bottom bracket installation was faulty and had put the bearing cups on the wrong way round fixing the most annoying issue with my D... Voir plus
L'entreprise a répondu
I’m very happy with the service I received today! Rafael was absolutely fantastic — friendly, professional and very efficient. He replaced my inner tube and tyre in just 15–20 minutes and also g... Voir plus
L'entreprise a répondu
These guys are so awesome - the process of organising collection and repair of my bikes couldn’t have been easier and they came back looking good as new. The team even managed to source a difficult to... Voir plus
L'entreprise a répondu
The staff were very helpful and the service was very quick. They kept me informed on what was happening. They are very organised and efficient.
L'entreprise a répondu
At fettle, we’ve put the ‘service' back into bike servicing by providing the fastest, simplest and most convenient way of helping you get back on the road and keep safe in the saddle. With all services and repairs bookable online and through the app, we're combining old school expertise with tech-led innovation. With a network of repair workshops across London (we'll also collect your bike from you), we're currently crowdfunding to take fettle to the rest of the UK.
London, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 68 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The bike repair and service was carried out thoroughly and efficiently. Friendly service engineer was knowledgeable and I was kept up to date with progress. I would recommend Fettle.
These guys are great. Personable, professional and quick.
good and transparent communication - fair pricing and timely delivery. thank you!
Second time the ancient Merida’s been in for service. Rides like new every time. Creaks and groans gone, brakes tight and also managed to recover a failing gear gear shift without replacement which would have been the easy option. Good guys.
Excellent service and I was informed every step of the way what was needed, the cost and how long it would take
Can’t fault Fettle this time
Fettle has done a fantastic job repairing my bike! They do a great job on communicating with me on the text that listed out the details of what needs to be done so I have a clear idea what I’m paying for. They’re very friendly and supportive! Love it!
Such a fab experience and service. Really clean system to operate and friendly drivers.
Bike rides like new and saved me having to walk my broken bike to a shop. Couldn’t recommend these guys more ✨
Andrew was helpful and professional, he kept in touch while my bike was being repaired and it was ready when he said it would be. The pricing was transparent and clear. The team were warm and friendly when I collected my bike.
Super fast on responding and quoting for my Brompton. Real fast fixing the bike as well. I dropped the bike in the morning, and pick it up after lunch.
Very knowledgeable and down to earth. The staff were honest and helped me to make good decisions for my bike and my bank balance!
Needed a quick repair before a race as I had accidentally rounded a bolt and my breaks were not working. Fettle sorted this within hours for great value. On top of that the staff were very kind and informative.
Very helpful people, price reasonable but i lack explanation from them. Atleast explain to me what they changed in my bike, because i have no idea. Also i was suprise with the price. They told me they only changed the interior of the wheels, and they will charge me only £7-£25 but they charged me £33. Also, they didnt have the replaceable spoke, but still charged me £33. I lack expalnation.
So happy I’ve found this place; the staff were nice, they did a service plus repairs same day on my beloved Trek and the pricing was very fair.
I’ll be coming back for all my future bike-business! Happy Xmas team :-)
Very helpful staff and did excellent job quickly. Good communication
Nice friendly and knowledgeable. staff. Frequent progress updates.
Excellent service! My punctured tube was repaired within a few hours.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.