Filemail.com Avis 12

Filemail is Giving very bad service . Although its features are very Rich like Large Files Support more than 250GB,Desktop Application. secure encrypted transfers, Password protected Transfers etc.,

However in Real world its functionality and performance is very bad.
there uploads and downloads are drastically slow.

Often downloads or Uploads does not complete and finalize after reaching hundred percent. one gets message storage node not responding.

Filemail support staff is not helpful at times taking as long as 7 hours to reply.
they do not solve problems just same robotic reply which url, what operating system, hard drive Internal or external. there chat moves in circles without solving any Issues.
its best to stay away from this pathetic service .
it used to be great 6 months back in 2025. however now in 2026 its pathetic, download speeds and upload speed can be as low as few hundred kbps.. when my internet is giving Excellent 200Mbps speed. and often uploads and downloads not completing even after restarting again and again.

A lot of money Resources went down the Drain, Best to avoid this Storage Service.

My file (an .iso file) was deleted because it had a virus. This tells me that they look inside my files. Actually, they look inside the files that I send archived inside other files. Not something I appreciate.

slow download speeds are EXTREMELY common. Reports of failed uploads from clients also EXTREMELY common.

At first, Filemail seemed like the perfect way to download footage. It was reliable and it was easy to use. Unfortunately, I started noticing after a few weeks that it was also often very slow. Sometimes it would download quickly, while other times the speeds would drop significantly for no apparent reason. Other file sharing services like Google Drive and Dropbox would be working fine, but Filemail would just revert to a very slow speed during this time. I tried this on different computers over the next few months and continued to see the same results. Eventually, I ended up just cancelling and now we use Air Explorer and connect it to our Dropbox account and it is literally 5-10 times faster than Filemail.

I had not used Filemail for a few months since I stopped paying for it, and today I needed to download some footage from someone else through Filemail. I have very fast fiber internet with a wired connection, and I can download a folder with 400GB in about 75-90 minutes using Air Explorer with Dropbox. Filemail is telling me it will take NINE HOURS. This is the reason why I stopped paying for Filemail, because it is far too slow.

veel foto's wil versturen moet je heel duur abonnement nemen

Customer support immediate, uploading/downloading is fast, without problems. The site is modern and very useful, easy to maneuver.
Far the best site!

Unreliable service
Response/ action too late, if delivered at all. Data protection and data privacy as much as customer service are smts they should be taught about.

I’ve been using Filemail for the past three years, and while it initially proved to be a fast, reliable service that worked seamlessly for me and my clients, my experience has significantly changed. As the price of the service has steadily increased, I’ve noticed a rise in bugs and performance issues over the last year and a half. Most concerning are the hardware problems that can make files inaccessible for extended periods, which is especially frustrating when working on time-sensitive client projects. Recently, there have been instances where files couldn’t be downloaded at all, with no immediate solution but to wait—an unacceptable risk when deadlines are on the line. Although customer service is responsive, the limited availability (email-only support based on Norway’s time zone, which translates to 10pm-6am PST) makes it difficult to resolve issues quickly. I would recommend considering other file transfer services if you’re handling important or urgent files.

Very good Customer Servic! And also the best Platform to send and get high gb files. Top!

Abbonato premium per 18 € al mese hanno perso dei file importanti sui loro server, dopo aver mandato al cliente il link per scaricare tutto, la risposta è stata "ci dispiace molto, abbiamo avuto problemi tecnici", file persi per sempre.
Assolutamente inaffidabili
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I use We-transfer free but its limited to 2 GB's. I needed to upload 4.5 GB's so found File-mail and it works great, shows the upload speed which a lot of others do not, it transferred the files at my maximum upload speed which is capped at 3 MB's. Would highly recommend it to others.

It's not often I write a review, but Filemail are damn near perfect after so much frustration with dropbox, icloud etc.

Does exactly what I need it to without stuffing around, looks good, has correct and visible info about file sizes (dropbox and google are you listening?!!) has a 5GB free version, and is incredibly fast and reliable (here in Norway).