PAT Technology Systems, Inc. Avis 13

After extensive research, I knew the Filtrabox Micro would be the perfect companion for my 50W JPT fiber laser application, but little did I know Mother Nature had a surprise in store for me... My shop is located on a barrier island, and my life changed in an instant with a total loss after a 9.5' gulf surge wiped out everything I once owned, thanks to Hurricane Helene. Unfortunately I did not have insurance.

When I called in to see if anything could be salvaged on my micro, I was extremely surprised when Wayne went above and beyond to help me get up and running (and this is no exaggeration... ABOVE AND BEYOND is an understatement!) Just a few days later, a brand new replacement unit arrived for exchange, to help me to get back up and running.

Greg was also AWESOME through the entire process, and held my hand through the delivery then return of my original flood-damaged unit.

Honestly, if you are on the fence, know that this company is amazing, and will be there when you need them most! THANK YOU WAYNE and GREG for truly being AMAZING! You have a customer and a fan for life.

Fantastic build quality! It's rare to find a well made, simple and effective product and I just wanted to say thanks. Thanks for making great products! I've been glad of the reliability of my two filtrabox micros (2 years of use with one, recently bought a second) and when I had a question about my first prefilter replacement today, thanks for getting back to me quickly - kudos were due!

Great product with great support. These filters are a premium product and are not cheap to run and maintain, but they work amazingly well and the support staff at PAT Tech is really friendly and knowledgeable. I had a couple issues that were resolved very quickly by Greg in Tech support.

This company has great people. When I originally called in to get more info on what options they had available for my situation the phone was answered by the owner Wayne. He had a quote sent over and we made a deal for a BASYS model machine. when my machine arrived it was destroyed by the carrier. The machine was on a pallet and well boxed but the "Do Not Stack" cone was crushed along with the front of the cabinet. I refused the shipment and immediately contacted FiltraBox. Without hesitation they assured me that they would get a new machine out to me as quickly as they could get it built. My new machine arrived in about 10 days and was in perfect condition but was missing an Easy Link cable. Again I contacted them immediately and again without hesitation they expedited they cable to me no questions asked. All along the way, from the first machine on, I was sent email notifications and tracking numbers for everything. After installing my BASYS I had a technical question, I called into their support team and was greeted by a real human being. He didn't have the exact answer I needed and would need to speak with the engineers. Within 30 minutes of our call, he called me back with the answer to my question. When all is said and done, this is a stand up company run by stand up people. Thank you Wayne and Greg, I greatly appreciate you and PAT Technology Systems/FiltraBox!!

Excellent company to work with! New small business here. Greg was excellent to work with and out me into the correct filter for the OMTech Polar 50 watt CO2 desktop laser, the FiltraBox Micro.

We have without question given clients a higher level of satisfaction simply by pairing our equipment with PAT’s custom Filtra-Box fume extraction systems.

The difference is PAT understands to a high degree how the type and quality of the filter media needs to match the application. So many companies assume a one-size-fits-all system that works for a printer will also work for a laser. Its simply not true. The proof is in the clean air our clients approve.

The consistency of product and support continues to please our CNC clients. Thank you again!

early in december 2022 I found myself in desperate need of a way to filter the fumes from my newly purchased desktop laser. i am unable to vent to the outside so i rely wholly on direct-connection air-purifiers. The manufacturers' air purifier worked great. For 16 days. While I began the long march of chinese customer support I came across a Youtube video with someone's MOM talking about her laser AND the Filtrabox Micro.I clicked around some suppliers and wound up in the mailbox of Peck Sidara. Peck immediately sent product information and pricing. After we discussed my needs I was sending PAT Tech a check and Peck was sending me a Micro! The unit is not overly large for being a major fume-sucker! At 70 something pounds it sits nicely on a metal rack under a stainless steel table such as one might find in a professional kitchen. It is ridiculously easy to operate. it is connected to the exhaust port on an enclosure made specifically for my laser. I get down on my hands and knees to sample the exhaust; city streets should smell so good! Granted, there are some wood samples that I have received that will never smell good when they burn but the Micro attenuates the mal-air well enough. It seems there is a lot of discussion about noise levels. In my instance, with a new laser, the air-assist pump and an industrial strength air-purifier i'm surprised its as quiet as it is! i already wear hearing-aids! My Dremel hand tool makes more noise. it is not impossible to converse standing next to it. NB; for the home-laser hobbiest who thinks a unit such as this is too expensive, take it from a former smoker and respiratory therapist, you will never regret the purchase. If you are not able to exhaust into your neighbors' backyard and you need indoor air treatment I will only say this; I examined some of the 'craft-worker" approaches and home made filters and then I bought a Filtrabox Micro for my health and that of my granddaughter who likes it when grandpa makes her things!

PAT Technology shipped the product in a timely manner and provided regular tracking information until the product was delivered.
Good service.

The team at PAT Technology has always been so supportive and attentive to all of our needs. We are just so fortunate to have this type of team making sure we have everything we need to have our daily operations run smoothly and efficiently! A HUGE shout out to Greg Wilson for being SO amazing!!

I own quite a few laser engravers and use Filtrabox units for all of them. These filters work great and last longer than any other filter system we've tested including units from Trotec and high-end filters from BOFA. I've never had any major issues with any of my Filtrabox units and the little problems I have had PAT has been fantastic with support. If you care about having clean air in your workplace, these are definitely the way to go.

The filtrabox system has been a god send for my small business. When working out of my home workshop I'd always be paranoid my neighbors would stop my work due to smell of laser cut acrylic on my OMTech laser. Thank heavens their sales guy told me about the expand model offered by Filtrabox. When I tell you there's literally no smell, it's not an exaggeration. This product is worth every dime and made completely in North America. I know it may seem pricey, but it's worth it!

I am Joe Bràga from Engraver's Choice, I have been a Trainer, Tech and Master Distributor in the Industry for 30+ years. Additionally, I have owned 3 engraving operations, and in that time, I have sold, operated and serviced all the major brands of Fume Extraction Systems. Never have I seen this level of Customer Service and Manufacturing Quality in an extractor unit at such an affordable price. Replacement filters and parts are very reasonable and delivery times are spot on. Call me, I really enjoy talking about this product.

Peck Sidara and PAT Technology Systems helped us get our filter running smoothly to functionalize our laser cutter and soldering station. Quick to respond to questions and issues. We appreciate the support.