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Lisez les avis des autres

Noté 1 sur 5 étoiles

Buyer beware! I ordered $600 of bedding on line and paid in full, only to find out a week later that bedding is not in stock and will have to wait 48 hours for refund. I was told that I was emailed on... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Finelinens.com has high quality linens at affordable prices. Their customer support is superb - knowledgeable, friendly and responsive. They also have a rewards program which will allow you to save mo... Voir plus

Noté 3 sur 5 étoiles

There is nothing more frustrating than a company that packages their linens like it was nuclear ingredients! Nine tiny little plastic tabs that attach everything together, and you almost have to cut t... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I alerted them to a pricing error that was posted on Google and linked to their site. The person immediately challenges the validity of my claim (even though I included a screen shot) and then said it... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Magasin de meubles

Informations provenant de diverses sources externes

Since 1975, the Hirsch family has been providing high end and custom linens to their clientele around the world. With their flagship store in Manhattan's Upper East Side and a thriving online business, they carry the highest quality linens and a fine assortment of luxury home goods. Providing personalized, prompt attention as well as in-depth knowledge and expertise, clients return to Fine Linens time and again for the exceptional quality, insight and special custom designs that only they can offer.


Coordonnées de contact

2,5

Bas

TrustScore 2.5 sur 5

727 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,5

Tous les avis

(727)

4 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Shopping by phone

I stumbled across Fine Linens while searching for new sheets and towels online. The website is easy to navigate and I found just what I was looking for. I could not decide on the monogram, so I called the store. Dave was so helpful. He called me several times to discuss my order and monogram choice. It was a pleasure doing business with Fine Linens. Thank you, Dave!

17 février 2017
Avis spontané
Noté 5 sur 5 étoiles

hail to a company who treats their good customers well.

I'm been using Fine Linens for years as I am a linen snob. I have 8 bedrooms so I need a lot of linens/quilts/bathroom things. I made an error on an expensive order and they treated me so well. I will never use anyone else for my fine linens.

15 février 2017
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Excellent customer service whether a purchase or return.

9 février 2017
Avis spontané
Noté 5 sur 5 étoiles

Great service and prices!

I have purchased three different times from Fine Linens. One time, my order was delivered with one pillow case missing. I contacted Fine Linens, they immediately apologized and had the missing case delivered to my home within 3-4 days. I always enjoy shopping at Fine Linens. Their pricing is always competitive!

6 février 2017
Avis spontané
Noté 5 sur 5 étoiles

Very helpful

The computer did not let me apply my coupon code and I called and they applied it right away very helpful !

6 février 2017
Avis spontané
Noté 3 sur 5 étoiles

Not off to a good start

I bought this blanket 20 years ago and it was such a great bed covering I wanted to buy the same brand for my larger bed. But it seems like the quality is not the same. After one wash and dry it has shrunk so much I'm afraid if I dry it again it wil be too small for the bed. And it is shedding like a rug. Paid $200 and wondered if I would have done better with the oversized King or maybe even a lower priced blanket from Bed Bath & Beyond?

27 janvier 2017
Avis spontané
Logo de Fine Linens

Réponse de Fine Linens

HI Robert

I received a review that there was an issue with the All season blanket you ordered. I am really sorry about that. Is it possible for you to email me an image of the blanket and I can see what I can do for you to get it replaced?
Thanks

Dave

Noté 5 sur 5 étoiles

Terrific

Never been disappointed used the website for years!

26 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

Best experience ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Replacing my sheets went from a nightmare to a dream after contacting Fine Linens. Dave and his team made my shopping experience a breeze. Within 5 minutes of walking into the cute shop located at the corner of 81st and Lex, I was shown samples and given insight on what direction I should take. I ended up getting Peacock Alley Soprano sheets, one set in white and the other in ivory. My sheets only took a WEEK to arrive at my door step. They also threw in a 20% promotion that was running, along with free shipping. I was so pleased with my in-person experience and follow-up service. If you are in the market for high-end sheets or stuff for your home, take a trip down to Fine Linen, you won’t be disappointed.

24 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

Love Sferra

Gorgeous color and super fast shipping - great customer service.

23 janvier 2017
Avis spontané
Logo de Fine Linens

Réponse de Fine Linens

Hi Julia

I am really sorry for the issue and will certainly notify Sferra of their issue. If you would like to email me an image of the problem I can send it to them to see if we can get new ones out to you
Thanks

Dave

Noté 5 sur 5 étoiles

Great retailer

Customer service is friendly and very helpful. Quick shipping and easy returns.

20 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

EXCELLENT CUSTOMER SERVICE

My preferred site for luxury bed linens. Dave is always extremely helpful and if something needs to be returned or exchanged he takes care of it immediately. They have reasonably regular sales which always seem to fall at just the right time for my needs. Fast shipping.

20 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

I love Fine Linens

I have been buying bedding and towels from Fine Linens for years. They have never disappointed. They have a great selection and always ship really quickly. I trust them as a resource completely

19 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

Great!

Great customer service...very happy with the products we bought from them!

13 janvier 2017
Avis spontané

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