Buyer beware! I ordered $600 of bedding on line and paid in full, only to find out a week later that bedding is not in stock and will have to wait 48 hours for refund. I was told that I was emailed on... Voir plus
L'entreprise a répondu
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Buyer beware! I ordered $600 of bedding on line and paid in full, only to find out a week later that bedding is not in stock and will have to wait 48 hours for refund. I was told that I was emailed on... Voir plus
L'entreprise a répondu
Finelinens.com has high quality linens at affordable prices. Their customer support is superb - knowledgeable, friendly and responsive. They also have a rewards program which will allow you to save mo... Voir plus
There is nothing more frustrating than a company that packages their linens like it was nuclear ingredients! Nine tiny little plastic tabs that attach everything together, and you almost have to cut t... Voir plus
L'entreprise a répondu
I alerted them to a pricing error that was posted on Google and linked to their site. The person immediately challenges the validity of my claim (even though I included a screen shot) and then said it... Voir plus
L'entreprise a répondu
Since 1975, the Hirsch family has been providing high end and custom linens to their clientele around the world. With their flagship store in Manhattan's Upper East Side and a thriving online business, they carry the highest quality linens and a fine assortment of luxury home goods. Providing personalized, prompt attention as well as in-depth knowledge and expertise, clients return to Fine Linens time and again for the exceptional quality, insight and special custom designs that only they can offer.
1193 Lexington Ave, 10028, New York, NY
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Outstanding service! Items were back ordered but overnight shipping accommodation got them to me on time.
Samantha is extremely helpful and very efficient in processing orders. She is always my go-to source for all fine linens. Love dealing with her and with this company! Best of the best!
I think Fine Linens is a fine website. I have some concern over the quality of the Duet sheets by Peacock Alley. I have been buying these sheets for years. They used to be a heavier, sateen finish that washed and dried with hardly a wrinkle. The quality and construction of the sheets has changed and they are not as smooth and come out of the drying looking all wrinkled, particularly the top sheet, which seems like it is made differently from the fitted sheet. I am not sure I will be buying these sheets again.
Beautiful cover and shams.
Quick delivery.
Will definitely order from Fine Linens again
Great service. Will order again. My shower curtain is exactly as pictured, and color is perfect. Timely delivery and well packaged.
I love Fine Linens website, they offer the best in luxury linens and robes. One comment I have would be to supply extra product information regarding sizing for robes. After contacting customer service regarding sizing, the size small arrived and was HUGE! The least amount of information would be helpful, like "runs large, order one or 2 sizes down". I would without hesitation that I would recommend this company, their customer service is without compare.
They are wonderful towels that surprisingly had individual packaging for each item.
I've made several purchases and have always been pleased. I appreciate that they will send swatches of Peacock Alley matelasse to select a choice of color. Save sending products back and forth.
They called to double check order and delivered as promised overnight on short notice..
Everything arrived and quality is top notch!
I had a problem with mis-labelled product and it was addressed promptly and fairly and with minimal in-convenience
thank you!
I love this store- fast prompt and easy to deal with. Love the reward system as well!
Great experience-everything was easy and pleasant
HIGHLY RECOMMEND FOR SERVICE AND HIGH END LINENS.
The online service is very efficient - easy website to navigate. Love the "free shipping" - everything has always come on time - or else, I have received an email telling me of a delay. Great quality merchandise. I have been very happy with the high end sheets and pillow cases that I have ordered so far.
The best selection and best prices on top-quality linens--plus great service. Always my go to for Sferra. Thanks!
I've ordered 2 times, recently, from Fine Linens. Both times I had a terrific experience. In each instance, the products arrived almost instantly ~ and were exactly what I expected. I'm a Matouk fan of long standing, and Fine Linens has a wide range of their merchandise. Their website is excellent ~ especially liked the possibility of viewing the various colorways, which were rendered authentically.
ALWAYS quick to answer questions and get orders out promptly. Makes our lives easier to get our planes turned back out and ready for our clients.
Thanks so much Dave and your crew at Fine Linens.
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