Buyer beware! I ordered $600 of bedding on line and paid in full, only to find out a week later that bedding is not in stock and will have to wait 48 hours for refund. I was told that I was emailed on... Voir plus
L'entreprise a répondu
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Finelinens.com has high quality linens at affordable prices. Their customer support is superb - knowledgeable, friendly and responsive. They also have a rewards program which will allow you to save mo... Voir plus
There is nothing more frustrating than a company that packages their linens like it was nuclear ingredients! Nine tiny little plastic tabs that attach everything together, and you almost have to cut t... Voir plus
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I alerted them to a pricing error that was posted on Google and linked to their site. The person immediately challenges the validity of my claim (even though I included a screen shot) and then said it... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
Since 1975, the Hirsch family has been providing high end and custom linens to their clientele around the world. With their flagship store in Manhattan's Upper East Side and a thriving online business, they carry the highest quality linens and a fine assortment of luxury home goods. Providing personalized, prompt attention as well as in-depth knowledge and expertise, clients return to Fine Linens time and again for the exceptional quality, insight and special custom designs that only they can offer.
Coordonnées de contact
1193 Lexington Ave, 10028, New York, NY
- 212-737-2123
- sales@finelinens.com
- finelinens.com
2,5
Bas
727 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick shipping
The return process took a while. They responded quickly when I reached out to them that I had not been credited.
14 avril 2017
Avis spontané
Wonderful merchandise and prompt …
Wonderful merchandise and prompt delivery
11 avril 2017
Avis spontané
Very Pleased with Fine Linens
Ordered linens online, and had a very good experience.
7 avril 2017
Avis spontané
King bedspread
Just ordered a king bedspread and am delighted with it. This is my only experience with Fine Linens.
7 avril 2017
Avis spontané
Absolutely the very best company to purchase fine linens!!!
This is absolutely the very best I have found to purchase fine linens and related items. I have been purchasing for over 5 years. They carry the very best brands, always notify me via online when there is a sale and after researching, they are best in competitive pricing. Moreover, there customer service is exceptional, has always followed through on orders and a follow-up after purchase. They make it feel personal. I wouldn't use anyone else....
6 avril 2017
Avis spontané
supper helpful!
5 avril 2017
Avis spontané
Excellent service
5 avril 2017
Avis spontané
I love Fine Linens!
I love Fine Linens!! The prices are really reasonable for such high quality products. Free shipping is a bonus. Customer service was very responsive and I was able to get swatches for multiple products which helped me make my decision. I am super happy with my choices and will continue to shop with Fine Linens for a long time!
5 avril 2017
Avis spontané
First Rate!
I have been a loyal customer of finelinens.com for years. The customer service and product quality are excellent.
5 avril 2017
Avis spontané
I received my linens shortly after I …
I received my linens shortly after I ordered them and they are gorgeous!
5 avril 2017
Avis spontané
Beautiful guest towels
The linen guest towel I purchased for my powder room are beautiful. Great service and great products!
4 avril 2017
Avis spontané
Fantastic website
Fantastic website with true color photography. Wide range of items in each category of products. Great customer service and fast shipping.
3 avril 2017
Avis spontané
Great quality and very personable …
Great quality and very personable experience. I needed to order something that I could not locate and Robert was very helpful, polite, and prompt.
31 mars 2017
Avis spontané
Outstanding Linen Store!
Fine linens has the very best customer service! They assist in every way possible to help you make the right choice in colors, linen fabrics, etc. I have ordered from them 3 times and it is always a great experience.
Amazing service, great linens and fair prices. An A+ in my book!
22 mars 2017
Avis spontané
Excellent.
My experience was through email and telephone communication. I found the staff, helpful, friendly and reliable.
I would happily recommend this company to others.
22 mars 2017
Avis spontané
Poor Description
We purchased a combination of towels and bath mats, from the same manufacturer, same color name and they were not even close in matching.
They did process our return promptly.
22 mars 2017
Avis spontané
Réponse de Fine Linens
Hi
Thank you for your review. I am very sorry you were disapointed in the color of the towels. Unfortunately that sometimes does happen within certain brands with dialot issues. We have reached out to the manufacturer to let them know and they are working on it right now. I do see your order shipped out in 2 days and was returned and credited to you the day we received it. I hope our service was wonderful and you will use us again
Towels not at luxurious as last order...
This definatly was not as thick and soft as my other towels I have ordered in the past. I could buy 10 costco towels for the same price and they feel about the same. What happened? My past orders were amazing...
16 mars 2017
Avis spontané
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