Finepoint Glass Ltd 

La note de cette entreprise n'est actuellement pas disponible en raison d'une violation de nos conditions d'utilisation.

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Words fail me. This companies complete lack of quality and aftercare is shockingly surprising. The management seem to have played the entire book of excuses for not dealing with problems including som... Voir plus

Noté 1 sur 5 étoiles

My personal opinion of Finepoint glass is that they are an absolute disgrace. They had the contract to supply and fit glazing, EPDM ETC in a high end property that I have been working on. Their work... Voir plus

Noté 1 sur 5 étoiles

Look no further. Pretty much any window company you've considered will be better than Finepoint. Honestly! Feel relief that you won't have to experience their abysmal service. Friendly, professional a... Voir plus

Noté 5 sur 5 étoiles

Strongly believes that the company is selling a lifestyle. Very impressed by their customer service and unique bespoke designs. Initially a bit disappointed due to the late response to my inquiry, but... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Installateur de double vitrage

À propos de Finepoint Glass Ltd

Écrit par l'entreprise

Experience Excellence in Architectural Glazing.

Finepoint Glass can offer you a collection of the finest and most bespoke structural glass systems that offer complexities beyond boundaries. Bespoke, unique and stunning designs provide properties across the UK with luxury additions to enhance both visuals and performance. We specialise in bespoke-designed structural and architectural glass systems, which are used to build our stunning range of aluminium doors, aluminium windows, wine cellars – and other high-quality products – for residential and commercial customers throughout London and the UK.

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Violation des conditions d'utilisation

Tous les avis

(37)

18 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

So glad we went with finepoint for our…

So glad we went with finepoint for our project
We had all our windows made to our requirements and 2 sets of bi fold doors and 2 sliding doors too
What is found nice was the friendly staff and the after service is also very good
Many thanks

31 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

I love those doors and my picture…

I love those doors and my picture window!!
Very minimalistic design, effortless operation, thing frame, unobtrusive handles and locks. They look absolutely amazing! The company was very helpful and resolved the issue with a mistake we made with design of the upper side of the frame. Do check your drawings carefully when ordering. Very good product!

6 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Would definitely recommend

We had a great experience with Finepoint so far. We have installed both architectural glazing and sliding doors. From the first point of contact to their showroom visit we found the team professional and prepared. We had some instance where the communication could have been better during 1 year of project, but only a minor issue. However their aftercare post sale/installation really stood out as they have been fantastic with the response and any small problem that have arisen have been dealt with very swiftly. Particular mention to Jason Rusbridge and Komal Patel who have often been our first point of contact, their response and care to client is fantastic! Thank you to the whole team for the excellent job. Looking forward to recommend Finepoint to others, and we will definitely use them again.

27 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

I never needed a glaizer before so I…

I never needed a glaizer before so I didn't know who should I turn to. Luckily for me, I saw their advertisement and immediately called. They did a very good job at my house, so I really appreciate them.

26 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I have had a nice experience with them

I have had a nice experience with them. Only thing, one of the windows I paid for was damaged, and that irritated me, but, they brought back good one for free of course, cause it was damaged in transport, and they changed it so it was okay.

15 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Great service and great product

Great service and great product! Jason is extremely helpful and very responsive to any questions etc. Definitely recommend Finepoint.

23 août 2023
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Réponse de Finepoint Glass Ltd

thanks for your review

Noté 5 sur 5 étoiles

I already worked with them on two…

I already worked with them on two occasions, at mine and my mom's house. Their prices are a little bit high, but, they eventually do the job right, so it is good service.

9 juin 2023
Avis spontané
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Réponse de Finepoint Glass Ltd

Thanks for your review

Noté 5 sur 5 étoiles

a challenging project

thanks for all your help with a challenging project - leading to a great outcome

7 mai 2023
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Réponse de Finepoint Glass Ltd

Thank you so much for the positive review, it was a pleasure working with you on your project!

Noté 5 sur 5 étoiles

The FinePoint team resolved the issues

The FinePoint team resolved the issues with the pocket door successfully. Excellent service from the team to come back after a few years since implemented to solve the problem. Would recommend them for the Product, implementation and ongoing care and service.

23 août 2023
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Réponse de Finepoint Glass Ltd

Thank you so much for your review! Glad to be of help! 😊

Noté 5 sur 5 étoiles

It was an arduous journey with Finepoint but we got there in the end!

Our project was particularly demanding as there were a lot of complicated aspects which the builder and Finepoint had to work out. We were beset by various delays and unfortunate circumstances which were out of our collective control. We have now concluded our build and it is rated ‘stunning’ according to every visitor!

6 juillet 2023
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Réponse de Finepoint Glass Ltd

Thanks for your positive review

Noté 5 sur 5 étoiles

Expert Glazier of UK

Strongly believes that the company is selling a lifestyle. Very impressed by their customer service and unique bespoke designs. Initially a bit disappointed due to the late response to my inquiry, but now after the final installation of the product; all my disappointment is gone. It's giving me such a stunning view of my house. Highly recommended. Thank you so much to the entire team of Finepoint.

4 mai 2023
Avis spontané
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Réponse de Finepoint Glass Ltd

thanks for your positive review

Noté 1 sur 5 étoiles

Cowboys in every sense of the word

Cowboys in every sense of the word

I have nothing good to say about these guys, they cut corners at every turn with respect to quality, then delayed delivery, turned up two people short and asked me to ‘find’ other fitters to fix my side return glass.

Asked for 100% of the money upfront.

Please, for your own sake, steer well clear.

23 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

Absolutely appalling company

Absolutely appalling company. Avoid avoid avoid, there is a reason they have 3 stars!

25 février 2022
Avis spontané
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Réponse de Finepoint Glass Ltd

Dear Ben,
unfortunatley we cant find your project on our system, please contact our head office.

Noté 1 sur 5 étoiles

Did a full home refurbishment and dealt…

Did a full home refurbishment and dealt with 16 separate suppliers, Finepoint by far the worst supplier in terms of timings, poor installation, constant delays, constant lies, additional costings. At times impossible to get hold off, fix dates to install and don't show up causing delays and additional costs on the whole refurbishment. I am in the process of commencing legal action. Would never recommend them to anyone.

Edit 1. Wow replied to my review 14 months later claiming I owe them money! When they take money upfront.
This explains the level of Finepoint’s service very correctly.
Imagine the level of service I received once I had paid them and waited endlessly for delivery and installation, constant delays and shoddy workmanship. Avoid at all cost.

12 janvier 2022
Avis spontané
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Réponse de Finepoint Glass Ltd

Dear Bashir, we can see on our system that installation was carried out as per schedule given, we are still waiting for payment from you and your company.

please contact us if you have any further questions.

Noté 5 sur 5 étoiles

Premium product with a premium service

I first contacted FinePoint early this year and I am very glad that I did.
We were looking for a premium product i.e. Infiniglide 3 series sliding door for our new home but we have also received a premium service.
Anant (director) was very prompt in his replies which assured me that this is the company to deal with. Dhruv (Sales Manager) has been very helpful in responding to all my queries and requests even after the order was placed!
Can't forget Lovely and Shruti who have also been most helpful making sure that the payment and technical drawings were accurate.

24 décembre 2020
Avis spontané

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