One of the biggest improvements since using Finmile has been the visibility across our delivery network. Our operations team can monitor routes in real time, identify problems early, and make changes... Voir plus
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I previously wrote a review about how terrible this company is. They tried repeatedly to get my review removed. But I provided all the details and proof needed to show that it was indeed a correct rev... Voir plus
The automated updates paired with text messages cover both types of customers we deal with, the ones who want a call and the ones who'd rather just get a text. Having both options seems to be why the... Voir plus
Good service
À propos de l'entreprise
Écrit par l'entreprise
Finmile builds Operational Superintelligence for businesses that run complex physical operations. Most enterprise software helps companies understand what is happening. Finmile is built to actually operate the business. Finmile puts AI workers to work across operations. They can investigate problems, check systems and operational data, communicate with the people involved, make decisions within defined rules, update systems and keep working until the job is resolved. Instead of simply creating another alert, dashboard or ticket for a human to deal with, Finmile can take responsibility for the operational outcome. Finmile can be deployed in 2 ways. Finmile Autonomy adds AI workers across the systems a business already uses, including TMS, ERP, CRM, WMS, scheduling, telematics, databases and internal tools. AI workers can also communicate through channels such as phone, WhatsApp, email and SMS. This allows businesses to introduce autonomy without replacing their existing technology stack. Finmile OS is the complete operating system for physical operations, with Autonomy built in. It brings planning, execution, workforce management, live tracking, communications, proof, claims, billing evidence and operational reconciliation into one platform. Finmile connects the full operational cycle: Plan. Run. Prove. Reconcile. Learn. Plan again. Finmile's AI workers can take ownership of recurring operational problems such as delivery recovery, appointment recovery, customer resolution, compliance, claims, capacity and finance. Businesses decide how much authority each worker has, from assisted workflows where humans make the final decision, through supervised automation, to autonomous workflows where Finmile owns the outcome and involves people only when required. Every action is governed, recorded and auditable. The technology is designed for the complexity of real-world operations, where plans change constantly: drivers are late, deliveries fail, engineers miss appointments, proof is missing, customers need to be rescheduled, claims are raised and operational data does not always match reality. Finmile is already used across logistics, ecommerce, healthcare, field operations and complex service networks. Across customer operations, Finmile technology has helped deliver results including up to 42% fewer routes, 92% fewer WISMO queries and 99.9% on-time performance. Finmile is a business-to-business (B2B) technology company. We provide software and AI technology to businesses and do not sell delivery services directly to consumers. Important information for consumers: Finmile cannot investigate or resolve individual parcel enquiries. If you are waiting for a parcel, have experienced a failed delivery or need information about an order, please contact the retailer you purchased from directly. The retailer and its appointed delivery carrier are responsible for consumer delivery support. Reviews relating to an individual parcel delivery, driver or retailer delivery experience do not relate to Finmile's software service itself. Finmile: Operational Superintelligence that runs your business.
Coordonnées de contact
Etats-Unis
- hello@finmile.co
- finmile.co
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I previously wrote a review about how…
I previously wrote a review about how terrible this company is. They tried repeatedly to get my review removed. But I provided all the details and proof needed to show that it was indeed a correct review about their company and that I was indeed a real customer. I've once again had to complain directly to the company about their courier stating "Failed Delivery" when the only reason it is failing is because he is not delivering to the right location. The courier is trying to deliver to a CARPARK not even on the correct street that my building is on. Bizarre, considering this is a company who advertises that they use exact coordinates to deliver to exact locations. They still can't get it right. The only false reviews about Finmile are the good ones. If they spent as much time trying to improve their service as they do trying to hide honest reviews, they might actually get some good feedback.
The automated updates paired with text…
The automated updates paired with text messages cover both types of customers we deal with, the ones who want a call and the ones who'd rather just get a text. Having both options seems to be why the where is my delivery call volume dropped as much as it did for us.
Very good am happy
Muito bom,porque dá seguidores…
Muito bom,porque dá seguidores grátis,beijos
Amazing work
Been impressed with how much of the…
Been impressed with how much of the delivery workflow Finmile covers. It's not just another map with optimised routes; there are tools for what happens before, during and after the actual delivery as well.
One of the biggest improvements since…
One of the biggest improvements since using Finmile has been the visibility across our delivery network. Our operations team can monitor routes in real time, identify problems early, and make changes without disrupting the entire schedule. Automated customer updates have also reduced the number of status questions we receive. The system is well organized, easy for the team to work with, and has helped us run a much smoother last-mile operation.
Without doubt one of the worst courier…
Without doubt one of the worst courier firms currently operating. Had a package that should have arrived several days ago, got sent a delivery timescale, that changed twice. No sign of package, emailed got a response a day later stalling for time and saying it will be on a "priority" service next day. Package was supposed to arrive today, was waiting at home. Got a message stating failed delivery to wrong address?!...Wow. Avoid this company at all costs.
Fin Mile Is A Scam Company They Don't Pay
Fin Mile Is A Scam Company They Don't Pay Drivers After Working For 1 Month People Need The Money Always Excuses Also This Company Does Not Give Legal Documents Like Contract When You Start Working Also Unprofessional With Customers Orders
Caught driver on a camera he didn't see…
Caught driver on a camera he didn't see taking a pic making out he's delivered my parcel and pocketed it for himself! That was valentines gone out the window they don't respond to emails I'd suggest any company avoiding this shock of a company
worst delivery company im fuming they…
worst delivery company im fuming they haven't delivered my parcel 3 days later still no response or updates
Hi I this needs to be monitored as why…
Hi I this needs to be monitored as why do they think it's ok to just leave there ugly looking machine on the pavement blocking walk path. This is a health and safety issue and no one seems to care. The council minister needs to look into this because, This looks like a third world 🌎 attitude. JB
Incompetent
Driver cannot read delivery instructions. Ordered something to be delivered in time for Christmas, even left a note for the driver stating "urgently needed for Christmas". Ended up with an attempted delivery notification a week after Christmas. What a joke.
Website is useless.
Inaccurate tracking info that leaves you waiting days on end for an "expected" delivery that never turns up.
No option to collect from locker or post office either.
Just rubbish!
Do not answer emails and absolutely no…
Do not answer emails and absolutely no other way to contact them sent me emails at 10pm at night saying they attempted delivery at 9.50pm ( which I might add they never ) and still never had them delivered the next day! Now on day 3 and they are still NOT here and should have been delivered 4 days ago, the seller is disappointed too … Absolute shameful!! If you are a company reading this avoid it like you would someone with Covid !!
This company Is a shambles
This company Is a shambles, they delivered my parcel to the wrong block of flats, I have now lost a parcel worth £110 due to them not reading an address properly!! You can't contact any humans. I purchased through tiktok and they will not help as stupid finmile have it marked as successfully delivered! Stay clear of this company!!
Incompetent
Worst delivery experience ever. Waiting in for a parcel and checked tracking only to see failed delivery attempt and a picture of a random house up the road even though I live in flats! I left a very clear, detailed description of my address and the second day they still managed to mess up. Took a picture of a field from behind the wheel of their car. Contacted customer service all they could say was that my delivery would be attempted a third time, and haven’t answered any questions since. Useless
Not even worth 1 star!
Not even worth 1 star!! This company have 4 of my parcels and will not deliver them to my flat. I've given them delivery instructions and my phone number to call me but they've been ignored. Just say failed to deliver and take a photo of the parcel I have a ring doorbell to prove this hasn't been "attempted"
A total joke always say can't deliver…
A total joke always say can't deliver dew as can't access the property when I have an open driveway but manage to deliver the next day ... and the other day delivered to a totally different address to mine.. sent the company email and no one gets back to you.. they make E##I look good .. I have photos of where the parcel was left and photos of my property total different and I have CCTV and me and the wife was in .. DONT USE THEM
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