Easy enough to get financed, easy enough to see what I'll be paying, and they communicated with the dealer for me to ensure I could have the motorbike I wanted. It was entirely stress free the whole t... Voir plus
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Lisez les avis des autres
Brilliant service from start to finish. As a young and new business owner it was always going to be hard for me to try and get finance for a work vehicle, finset made it really easy for me, now I’m pi... Voir plus
L'entreprise a répondu
It was wonderful working with you. I had fears that I might not get the good level of service but they proved me wrong and actually made me relax. One thing that I get is the staff that supported me m... Voir plus
L'entreprise a répondu
Everything was straight forward, the staff know what there doing, I was interested in 2 vehicles, and they got the contracts sorted for both until I decide whitch car was for me, everything was done v... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Finset, a trusted, transparent and ethical financial partner. At Finset, we do things differently. We don't believe car finance should be a complicated process and we pride ourselves on being transparent. That's why we at Finset are partnering with what we believe to be the industry's most trusted lenders to bring the best possible deals and outcomes for our partners. At Finset we believe every customer is unique and we work to find you the best deals from our panel of lenders. We are partnered with dealerships all over the country to enable you to find and finance your dream car.
Coordonnées de contact
64 - 66 Burgundy Court, CM2 6JY, Chelmsford, Royaume-Uni
- +44 (0) 1245 967 999
- hello@finset.co.uk
- finset.co.uk
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Kind friendly staff
15 avril 2026
Réponse de Finset Ltd
Thank you for taking the time to leave us a review.
Kind regards,
The Finset Team
Thank you great service
Brooke was very helpful and I like the text messaging service. The application was very quick and fast.
15 avril 2026
Réponse de Finset Ltd
Thank you for your review, we really appreciate your feedback!
Kind regards,
The Finset Team
the whole application went very…
the whole application went very smoothly from start to finish
15 avril 2026
Réponse de Finset Ltd
Thank you for taking the time to leave us a review, we are glad we could help you.
Kind regards,
The Finset Team
Réponse de Finset Ltd
Thank you for taking the time to leave us a review, we appreciate your feedback!
Kind regards,
The Finset Team
Give their staff a raise.. thank you for the service!
Superb customer service even though ive been on nightshift the team have been flexible and fast to respond. They helped me secure my dream car when every other lender was saying no.. at a fantastic rate too. I dont leave reviews generally but im so happy with Finset and their staff. Thank you
15 avril 2026
Réponse de Finset Ltd
Thank you for leaving us a review, we are so thrilled to hear we could help you secure your dream car!
Kind regards,
The Finset Team
I can’t fault finset one bit
I can’t fault finset one bit. They helped me get my finance for my new car so quickly and efficiently. The staff are so friendly and it was such an easy, clear and relaxed process. Special shoutout to Bobbi who was so friendly and amazing!
Thank you guys!
12 avril 2026
Avis spontané
Réponse de Finset Ltd
Thank you for taking the time to leave us a review, we are pleased to hear you had such positive experience with our team.
Kind regards,
The Finset Team
Amazing service from start to finish
13 avril 2026
Réponse de Finset Ltd
Thank you so much for leaving us a review.
Kind regards,
The Finset Team
Very straightforward finance…
Very straightforward finance application and supported every step of the way. Would recommend 😊
11 avril 2026
Réponse de Finset Ltd
Thank you for leaving us a review and thank you for recommending us. Kind regards The Finset Team
Réponse de Finset Ltd
Thank you for leaving us a review, its very much appreciated. Kind regards, The Finset Team
The staff were friendly and the service…
The staff were friendly and the service fast and professional. The team on customer service were brilliant and really friendly.
10 avril 2026
Réponse de Finset Ltd
Thank you for taking the time to leave a review. We pride ourselves on providing exceptional customer service so I will pass your feedback on to the team. Kindest regards, The Finset Team.
Good communication all the way through…
Good communication all the way through the loan process
10 avril 2026
Réponse de Finset Ltd
Thank you for taking the time to leave a review. Kind regards The Finset Team
The time was arranged to collect my car…
The time was arranged to collect my car and I had to sit around waiting for 3 hrs for you to pay out to the dealer despite several calls from me and the dealer
9 avril 2026
Réponse de Finset Ltd
Good afternoon, I have tried calling you to discuss your review and find out where Finset or our partners involved in setting up the agreement have failed to reach the exacting standards we strive to achieve with all our customers. As I am sure you can appreciate, there are multiple moving parts in setting up the finance to be paid in an exact window, once a customer has confirmed they are happy with the vehicle and ready to proceed. We have numerous checks we need to do to ensure we are protecting all parties involved, being yourself as the customer, the dealer and the lender. Unfortunately to ensure we are protecting all parties we must follow certain procedures. I am sorry if by doing this it held up the handover process but we have a duty of care to protect you and all other parties involved in the transaction. If you could please return my call, I would love the opportunity to discuss this with you further to find out where and how we can improve our process or communications. Kindest Regards, Jo, Compliance Manager at Finset
I had to sign the agreement the times…
I had to sign the agreement the times the i had to wait 3 hours to pick the car up after telling finset when i was going to pick up the car
9 avril 2026
Réponse de Finset Ltd
Good morning Tracey, I am sorry that you feel your experience with Finset was only worthy of one star. Unfortunately, some of the delays you experienced were out of our control. We rely on all parties to provide us with the paperwork needed in a timely manner to speed up any handovers. We also don't want to pay out too quickly or prior to the customers confirming they are happy with the vehicle as this would then delay organising finance on a replacement vehicle. I will reach out to you today to discuss your journey to see where we can make improvements and pass on to all the other parties involved in your journey where they could potentially improve as well. Kindest regards, The Finset Team
Great smooth experience communication…
Great smooth experience communication was great
I called a couple of times nice to deal with a person on the phone rather than it being automated
Problem fixed within minutes
3 avril 2026
Réponse de Finset Ltd
Thank you for taking the time to leave us a review. We prefer the "old school" approach of humans rather than confusing options and feel it enables us to provide better customer service. Kind regards, The Finset Team
Highly recommend
Very polite, efficient and made everything simple. Quick responses and professional! Thank you!
7 avril 2026
Réponse de Finset Ltd
Thank you for taking the time to leave us a review, it's very much appreciated. Kind regards, The Finset Team
Réponse de Finset Ltd
Thank you for leaving us a review. Kind regards The Finset Team
Réponse de Finset Ltd
Thank you for taking the time to leave a review. Kind regards The Finset Team
Réponse de Finset Ltd
Thank you for taking the time to leave us a review, we are pleased we could help you.
Kind regards,
The Finset Team
Easy application
Easy application, very friendly Staff who were pleasant and helpful from start to finish with full explanations all the way .
4 avril 2026
Réponse de Finset Ltd
Thank you for leaving us a review, we are delighted to hear you had such a positive experience with our team.
Kind regards,
The Finset Team
Very helpful even after changing…
Very helpful even after changing vehicles
Very happy Thank you for the assistance
3 avril 2026
Réponse de Finset Ltd
Thank you for leaving us a review, we are so pleased you are happy and we could help you.
Kind regards,
The Finset Team
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