The service worked fine for me overall. The confirmation process took a bit longer than I expected, but nothing major.
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Lisez les avis des autres
I like the simplicity of the site. It doesn't feel overwhelming, and the writing is easy to understand, even for beginners. It has helped me learn more about managing my investments and has given me m... Voir plus
The site feels secure, and the information is transparent. I like that it doesn't push you into anything and lets you explore at your own pace. It's a good option for anyone who wants to manage their... Voir plus
The layout of the site is clear and simple to navigate. I am able to locate the information that I need at a fast rate.
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I like the simplicity of the site
I like the simplicity of the site. It doesn't feel overwhelming, and the writing is easy to understand, even for beginners. It has helped me learn more about managing my investments and has given me more confidence.
The layout of the site is clear and…
The layout of the site is clear and simple to navigate. I am able to locate the information that I need at a fast rate.
I have not experienced issues using or…
I have not experienced issues using or entering my account. Their customer care was friendly and responsive when I needed to ask them a few questions.
I have verified the fee structure prior…
I have verified the fee structure prior to placing a trade, I found the layout clear and thus I learned how to know the charges without calling the support afterwards.
Ordered a bank withdrawal and the…
Ordered a bank withdrawal and the payment was cleared during the mentioned processing time, I found emails about the status which were automated and included reference numbers, time and contact details, which helped understand the process until the amount was credited to my bank account.
The support was a checklist with a…
The support was a checklist with a finite list of requested higher account limits, required identify and proof documents, expected timelines, and further steps, which were presented concisely, which confirmation that the documents were received upon receiving.
The bank statement in the transaction…
The bank statement in the transaction history was the same as my bank statement and this made it easy to reconcile and save on additional inquiries and follow ups at once.
Desktop and mobile balances and recent…
Desktop and mobile balances and recent activity were identical, the mobile version is even smaller yet allows me to access charts, recent activity, transaction derails and other simple account operations in a fast manner when off my desk on computer, and notification.
The following morning I passed…
The following morning I passed verification and was able to make a small test transfer that aftermoon afterwards successfully.
It was handled in the right time
It was handled in the right time, and the reference that the bank used was the transaction ID in history.
I was able to consider the specifics of…
I was able to consider the specifics of the fees before ordering and they were understandable. Timestamps and order numbers are also included in the activity log and now it is easy to account and reconcile later.
The customer support answered my…
The customer support answered my question regarding account limits and provided the process of doing it without proposing additional services, a list of documents needed to make any changes was presented briefly.
To my account
To my account, small depost were processed instantly and confirmed and this has enabled me to monitor the progress of transfer step by stepl
The process of account setup was…
The process of account setup was straightforward and the verification was done within twenty four hours, allowing transfers to run smoothly without any surprises of unpredicted delay in practie.
Very simple sign up process
Very simple sign up process, quick verification of id and trading felt very smooth. The layout is user friedly, allowing to keep close eye on investments and make withdrawals without any slowness and additional costs.
Met a minor checking problem but they…
Met a minor checking problem but they were most responsive to assist. I turned to the chat and was assisted in 5 minutes. Hard to come by real people with caring hearts on crypto websites!
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