Consistent communication and kindness goes a far way when making a big purchase. Lisa goes above and beyond just kindness and communication. I felt like I could ask anything at any point and she... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
From the very start, Lisa was incredibly helpful and engaged with my vision for my ring. Her responses were prompt and detailed, ensuring we arrived at the perfect ring together. Throughout the proces... Voir plus
There are so many points that require praise! Lisa is an absolute star, she was patient with all our craziness. Guided us through the process step by step, incorporated exactly what we wanted with som... Voir plus
WoW! What and absolute pleasure it has been! Working with Lisa has been such a wonderful experience! From the planning through to receiving my ring was seamless and thoroughly enjoyable. I'm in love!... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Custom made, unconventional engagement rings and dress rings. Salt and pepper diamonds, alternative gemstones, lab grown diamonds.
Coordonnées de contact
Main street, 6600, Plettenberg Bay, Afrique du Sud
- +27829715595
- info@fireflyjewel.co.za
- fireflyjewel.co.za
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Amazing engagement and wedding rings
Firefly Jewellers created both our bespoke engagement ring and wedding ring - we could not be happier! From the friendly customer service to the amazing packaging and delivery of the rings. Highly recommend
Absolutely amazing service and prompt…
Absolutely amazing service and prompt communication. Lisa is a pleasure to work with and bounce ideas off of. The ring was EVERYTHING I could hope for and I couldn't recommend Firefly Jewellers enough.
Lisa het die proses bitter maklik…
Lisa het die proses bitter maklik gemaak. Kommunikasie was ongelooflik goed en net ‘n lekker besigheid om mee besigheid te doen. Finale produk is perfek en my aanstaande is net so gelukkig soos ek
Lisa is an absolute pleasure to deal…
Lisa is an absolute pleasure to deal with. She helped me design the perfect ring and wedding band to start the next chapter of my life. Super impressed with the quality of the rings and the service that was given. Thank you.
A Truly Exceptional Experience
Embarking on the journey of creating my dream engagement ring and wedding band, we were fortunate enough to cross paths with a jeweller who had completely exceeded our expectations. Working with Firefly Jewellers has been an unforgettable and delightful experience.
Lisa uniquely makes you feel like your engagement ring is not just a piece of jewellery but your "forever ring." She understands the significance of this symbol of love and commitment, which is reflected in every aspect of her work.
As a testament to her thoughtfulness, Lisa sent me a beautiful placeholder ring to wear while waiting to finalise my bespoke pieces. This gesture exemplifies her dedication to making the entire journey memorable and meaningful.
Amazing Quality and Service, SUPER FRIENDLY
Absolutely amazing overall experience. Lisa guided me every step of the way and answered every single question I had and even gave recommendations when I was unsure.
I would highly recommend having them guide you through the process as well as being the ones to make that special ring for you.
Great experience from start till finish.
Right from the start it was an absolute pleasure working with the Firefly team and expecially Lisa. She truly cares about the product and the customer and it shows in the quality of work and service. Communication was quick and clear and she walks you through the whole process from start till finish. Our design was quite intricate and a couple of changes were made throughout but she was patient, professional and helpful every step of the way. I highly recommend Firefly and would surely do business with them again.
Was an absolute pleasure working with firefly…
Was an absolute pleasure working with firefly creating the most incredible ring. From start to finish it’s was hassle free. I was kept updated throughout the whole process and the ring arrived before the given date. The packaging and presentation was great as well. Thank you so much.
The whole process was really great…
The whole process was really great experience, Lisa and I Had many meetings regarding getting the ring just right, we had constant communication and updates, we also made changes mid process which gave us the ring we dreamt about and became reality, such personalised updates and communication , the final product surpassed our expections and I will definitely recommend her to anyone wanting to make a special moment an unforgettable one
The ring is absolutely beautiful
The ring is absolutely beautiful. The craftmanship is excellent and the stone is flawless. The customer service was also top notch. I would highly recommend this company to anyone looking for a high quality ring.
It was fantastic working with Firefly…
It was fantastic working with Firefly Jewellers; great communication and collaboration in creating the perfect engagement ring! Could not be happier with the final product.
Expert advice and service
It was such a lovely experience working with Lisa! She was knowledgeable, helpful and gave great advice from the beginning to the end. The end result is a ring that is perfectly designed and executed and my fiance loves it! I am super happy with the communication, pictures and videos I received. And even shipping to Ireland was no problem for Lisa. Would 100% recommend for anyone looking to take the big step :)
The Best, Period.
I'm usually a bit skeptical with online orders, but if you're reading through reviews and trying to figure out whether you should order from Firefly fear not. Lisa and the team are LEGIT! Prompt response time, amazing customer service and PHENOMENAL craftsmanship. Very happy customer! :D
WoW! What a pleasure?!
WoW! What and absolute pleasure it has been! Working with Lisa has been such a wonderful experience! From the planning through to receiving my ring was seamless and thoroughly enjoyable. I'm in love! The immaculate craftsmanship and the attention to detail is phenomenal! Thank you sooo much! It's going to take a while to come down from this cloud🥰
Highly Recommended
The process was flawless from beginning to end. Communication was excellent and Lisa clearly has a passion for her craft. 10/10 would use her services again.
If you needed a sign, this is it!
If you needed a sign, let this be it.
Lisa and het team are wonderful, they created my engagement ring and wedding band. Lisa is with you every step of the way, with magnificent craftsmanship they create your perfect design with an end product that is even better. I am so happy I chose her to create these pieces for me as they truly are made with passion, love and care and will be with me forever.
I would recommend her and her team to anyone, 10/10 if I could excellent all the way.
Thanks Lisa and Team!
Firefly has amazing rings and service
Firefly has amazing rings and service. They are always ready and enthusiastic to made your dream ring a reality. And on top of that, their rings are world class, very unique and special. I would 110% use them again in the future and recommend them to anybody without any hesitation.
Best Team to work with
The Firefly team helped me to start a new chapter in my life with my soul mate, I can’t imagine any other ring on her finger than the one they made for us. It’s really really beautiful! I appreciate the work they do and the extra mile they go for others.
Fantastic!
After having a number of pieces made including our engagement and wedding rings we can truly say that our experience with Lisa has been nothing short of fantastic. She manages to visualise exactly what we imagine beautifully and then brings it to life far exceeding expectations! Thank you so much for always making such incredible pieces. We are so in love with them!
Magical Moments.
Special thanks to Lisa and the Firefly team for creating a beautiful trinity rose gold ring with salt and pepper diamonds for my now fiance. I will definitely recommend anyone looking for that personal touch to give them a go.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







