I called before buying on installation and usage, Bruno could not do enough for me. Once i had placed my order, the delivery was exactly when they said it was going to be and the delivery driver was... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Phoned the office forgetting it was a bank holiday but my call was answered by a very helpful sales lady who guided me through the various aspects of owning a pizza oven. I was advised on the orderin... Voir plus
L'entreprise a répondu
Website was easy to us ,good choice of pizza ovens at reasonable prices. Purchase process is smooth with no hassle. Excellent delivery service 5 star service, fairly easy assembly. Total satisfaction!... Voir plus
L'entreprise a répondu
Placed my order after extensive research and found exactly what I needed. Had to contact due to some changes to my order and the customer service was outstanding. Delivery on time and perfect 👌
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Fireland UK is committed to bringing top quality branded products for your home & garden at the lowest possible price. We would like to invite you to take advantage of our incredible deals. Here at Fireland our aim is to provide you with the best choice of high quality and affordable products. From fast delivery, professional information, excellent after sale service and only excellent products. We hope you enjoy shopping with us today and hope to be of service to you again in the future.
Coordonnées de contact
Kemp House 152 - 160 City Road London, EC1V 2NX, London, Royaume-Uni
- 01614080086
- sales@fireland.co.uk
- fireland.co.uk
4,7
Excellent
32 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Brilliant company
Brilliant company. Nothing too much for them. Any questions answered. They go out of their way to help you.
16 juillet 2026
Great service
Quick, reliable and friendly service, products great quality at a sensible price.
24 avril 2026
Réponse de Fireland
Thank you very much for your kind feedback!
We’re delighted to hear that you found our service quick, reliable, and friendly, and that you’re happy with the quality and value of our products. We truly appreciate your support and look forward to serving you again.
Great range and service
Placed my order after extensive research and found exactly what I needed. Had to contact due to some changes to my order and the customer service was outstanding. Delivery on time and perfect 👌
17 avril 2026
Réponse de Fireland
Thank you so much for your wonderful review!
We’re delighted to hear that you found exactly what you needed and that our customer service team was able to support you with the changes to your order.
It’s great to know that everything arrived on time and in perfect condition.
We truly appreciate your trust in us and are always here if you need anything.
Thank you again! 🙌😊
The equipment I ordered was delivered…
The equipment I ordered was delivered on time within three days of purchase. The equipment was easy to assemble and finished to a high quality.
7 avril 2026
Réponse de Fireland
Thank you for taking the time to leave a review!
We’re really glad to hear that your equipment was delivered promptly and that assembly was straightforward.
It’s wonderful to know that the quality met your expectations.
If there’s anything else we can help you with please feel free to reach out.
Thanks again for your trust! 🙏✨
Great service and oven looks amazing…
Great service and oven looks amazing not used it yet as need to build the base but am confident it will be excellent and for such a good price.
24 août 2025
Réponse de Fireland
Dear Richard,
Thank you so much for your lovely review! We’re thrilled to hear you’re happy with the service and that the oven looks great. We’re sure it’ll perform just as well once your base is ready — and we can’t wait for you to fire it up!
If you need any help along the way feel free to get in touch.
Best regards,
Fireland Team
Very responsive to my query before…
Very responsive to my query before supplying the product I needed.
13 août 2025
Réponse de Fireland
Dear Shaun,
Thank you for your kind words! We're really pleased to hear that you found us responsive and helpful before your purchase. We always aim to provide clear and timely support to ensure our customers get exactly what they need.
If there's anything else we can assist with in the future, don't hesitate to reach out.
Best regards,
Fireland Team
Total efficiency
My queries were always answered promptly and I am so grateful with how efficiently a replacement was arranged after my order got damaged en route.
13 juin 2025
Avis spontané
Réponse de Fireland
Dear Tanya,
Thank you so much for your kind review!
Your feedback means a lot to us – and we're always here if you need any further assistance in the future.
Best regards,
Fireland Team
Réponse de Fireland
Hello Craig, Thank you very much for your review.
Phoned the office forgetting it was a…
Phoned the office forgetting it was a bank holiday but my call was answered by a very helpful sales lady who guided me through the various aspects of owning a pizza oven. I was advised on the ordering/payment/delivery process plus the after sales service that is offered for new owners getting used to using the oven.
Delivery only took a few days so all in all excellent service.
26 août 2024
Réponse de Fireland
Hello Peter, thank you very much for your lovely review. :O)
Réponse de Fireland
Thank you very much for your great review. :o)
Very good reliable company.
The website said 3 to 5 days but i received my item the next day. Very impressed. I also had a question and they answered within the hour. I could not fault this company and would definitely use them again.
30 juillet 2024
Réponse de Fireland
Hello, thank you very much for your lovely review. :o)
Quick delivery Bruno was great customer…
Quick delivery Bruno was great customer service 👍🏻
22 juillet 2024
Réponse de Fireland
Thank you very much! :O)
Unbelievable service!!
Bruno was so helpful throughout the purchase and delivery. He gave me valuable advice on what pizza oven would be best for my garden. When the oven was delivered he gave great tips on how to move the oven and make sure it was assembled safely. He really did go above and beyond what was expected. The pizza oven itself is amazing. I couldn’t be happier. 5 star service at its best.
25 juillet 2024
Avis spontané
Réponse de Fireland
Thank you very much for your lovely review. We’re delighted you had such a brilliant experience. :O)
Good products and happy to help
Always helpful with advice for your pizza oven and products sent out quickly.
6 mai 2024
Réponse de Fireland
Thank you very much for your lovely review. :O)
Réponse de Fireland
Thank you very much! :O)
Fantastic customer service !
Fantastic customer service !! Good communication can’t wait to use it
16 avril 2024
Réponse de Fireland
Thank you very much! :O)
Réponse de Fireland
Thank you so much for your wonderful review and please accept our apologies for the delayed reply. Your kind words about our customer service mean a lot to us. Thank you once again! 🙌🔥🍕
I called before buying on installation…
I called before buying on installation and usage, Bruno could not do enough for me. Once i had placed my order, the delivery was exactly when they said it was going to be and the delivery driver was more than helpful.
i had not even unpacked my new Pizza oven and Bruno had sent me a WhatsApp telling me to give him a call once i had installed for advice on seasoning my new oven and best practices on cooking. Fantastic customer service of the highest regard, Bravo
3 avril 2024
Réponse de Fireland
Thank you so much for your wonderful review and please accept our apologies for the delayed reply.
We’re very happy to hear that Bruno was able to support you before your purchase and that the delivery arrived exactly as promised. It’s great to know the driver was helpful and that you felt supported even after receiving your new pizza oven.
Your kind words about our customer service mean a lot to us.
We hope you’re still enjoying your oven and if you ever need anything — advice, tips, or assistance — we’re always here to help.
Thank you once again! 🙌🔥🍕
Product oven coverOK but not as robust as it…
Product OK but not as robust as it looked on the website
6 octobre 2023
Good customer service
Made an order and received a call to confirm my order which was a good thing as I had made a mistake. Friendly staff. Good products and after service.
1 octobre 2023
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.