Super impressed! I bought Lorient batwing seals and a Surface Mounted Drop Down Seal. I actually used ChatGPT to help me find these products and it was the AI that recommended it form FireSealsDirect.... Voir plus
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Lisez les avis des autres
It was wanted urgently, it did not arrive as planned, so I rearranged my order of work and avoided the stress. It arrived, I used it out of synch, job progressing as access permits. I still don't hav... Voir plus
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Pallet was damaged Product had split and leaked all over the fire batt Customer service got in touch I sent the pictures and immediately dispatched replacements First class honest service excel... Voir plus
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Great customer service, always quick and helpful. We’ve been using this company for over a year, and I wish all online shops treated their customers as professionally as Fire Seals Direct. Domuss Pro... Voir plus
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À propos de l'entreprise
- Fournisseur de systèmes de protection contre les incendies
- aussi dans
- Fournisseur d'engins de chantier
- Fournisseur de matériel de protection anti-incendies
- Service de protection contre les incendies
À propos de FireSealsDirect
Écrit par l'entreprise
FireSealsDirect
Écrit par l'entreprise
- Your Trusted Supplier of Fire Door & Fire Stopping Products
- With over 50 years of fire safety experience, we serve fire door installers and firestopping contractors across the UK through our vast portfolio of passive fire protection products from well-known and trusted brands. Choose FireSealsDirect for a seamless online customer experience, large stock holding and range available the next working day, and technical expertise and advice from our trusted Customer Care team.
Our Shipping Promise
Next Working Day Delivery Before 4pm
Receive your order the next working day if you place your order before 4pm and choose next day delivery at the checkout.
Coordonnées de contact
Dyffryn Park, 1 Alder Ave, CF82 7TW, Hengoed, Royaume-Uni
- 02920857959
- customercare@firesealsdirect.co.uk
- firesealsdirect.co.uk
4,7
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service
Great service, I had a small issue with delivery
Which was sorted by Richard straight away and very professionally.
30 août 2026
Réponse de FireSealsDirect
Hi Peter,
Thank you for your kind review!
I'm delighted to hear that Richard was able to resolve the delivery issue quickly and professionally.
We really appreciate your understanding and are glad we could get everything sorted for you.
Many thanks
Liam
All was good
20 août 2026
Réponse de FireSealsDirect
Good morning Sue
Thank you for your lovely feedback!
We’re so pleased to hear you are happy with our service.
We really appreciate your support and hope to see you again soon!
Many thanks
Richard
Fast and well organized had my order delivered in 2 days of order. Packed well and good communication.. very happy
Fast and effcent
26 août 2026
Réponse de FireSealsDirect
Good morning Alwyn,
Thank you for leaving us your wonderful review.
We’re delighted to hear you were happy with the delivery and the quality of your order.
We really appreciate your support and look forward to serving you again in the future!
Many thanks
Richard
Very prompt and efficient.
18 août 2026
Réponse de FireSealsDirect
Hi Sue,
Thank you for your lovely feedback!
We’re so pleased to hear you found our service prompt and efficient.
We really appreciate your support and hope to see you again soon!
Many thanks
Liam
Réponse de FireSealsDirect
Good afternoon Zoe,
Thank you for leaving us your wonderful review.
We’re delighted to hear you were happy with the speedy delivery and the quality of your order.
We really appreciate your support and look forward to serving you again in the future!
Kind regards
Liam
A reliable order process and efficient…
A reliable order process and efficient delivery service..
19 août 2026
Réponse de FireSealsDirect
Hi Chris,
Thank you for leaving us your 5* review!
I'm happy to hear you were pleased with our ordering process and delivery speed.
We look forward to supporting you again in the future.
Kind regards
Liam
It was easy to order and the product i…
It was easy to order and the product i bought was easy to install and was good quality
19 août 2026
Réponse de FireSealsDirect
Hello Robert,
Thank you for your review!
We’re delighted to hear that you found the ordering process easy, and that you’re happy with the quality and installation of your product.
We really appreciate your feedback and support!
Liam
Good quality of products with excellent…
Good quality of products with excellent support for fitting via iTunes on web site
17 août 2026
Réponse de FireSealsDirect
Hi Robert,
Many thanks for leaving us a 5* review!
We look forward to helping you again in the future.
Kind regards
Liam
Next day delivery
Next day delivery, on two occasions, was exactly as promised. Materials were of the highest quality and pig tail pins are genius .
17 août 2026
Réponse de FireSealsDirect
Good morning Neil,
Many thanks for leaving us your wonderful review!
I'm delighted to hear that our next day delivery was exactly as promised on both occasions, and that you’re impressed with the quality of the materials.
Thanks again for your support and kind words.
Liam
Réponse de FireSealsDirect
Hi Anthony,
Thank you so much for leaving us a 5* review!
I'm pleased to hear you were happy with our service.
We look forward to helping you again soon!
Many thanks
Liam
Réponse de FireSealsDirect
Good morning,
Many thanks for leaving us a 5* review!
I'm really pleased to hear you were happy with our product range, service, and delivery timescale.
We look forward to helping you again in the future!
Kind regards
Liam
Normally very efficient
Normally very efficient, but this time it has been over a week and goods still not arrived.
14 août 2026
Réponse de FireSealsDirect
Good morning,
Thank you for leaving us your review!
I'm sorry to hear of the delay with your order. Upon further checks, it appears the original order was unfortunately lost within the courier's network.
We have reached out via email and arranged a replacement order to be sent out.
Kind regards
Liam
Very efficient with quick delivery time.
14 août 2026
Réponse de FireSealsDirect
Good afternoon,
Thank you for leaving us a 5* review.
I'm happy to hear you were pleased with your order and delivery time.
Many thanks
Liam
Door hinges
Hi I received hinges for some fire doors the hinges were spot on and the service I received was great from when I ordered them to when I received them and even after I received them. 5 stars
12 août 2026
Réponse de FireSealsDirect
Hi Philip,
Thank you so much for your wonderful 5* review!
I'm delighted to hear that the hinges were exactly what you needed and that you were pleased with the service throughout the process.
Kind regards
Liam
Réponse de FireSealsDirect
Hi Dominic,
Thanks for your 5* review.
We look forward to assisting you again in the future.
Kind regards
Liam
Réponse de FireSealsDirect
Hi Robert,
Thank you so much for leaving us your review.
I'm happy to hear the order arrived quickly!
Many thanks
Liam
GREAT SERVICE AND QUICK DELIVERY
5 août 2026
Réponse de FireSealsDirect
Hi Sharon,
Many thanks for leaving us a 5* review!
I'm happy to hear that you were satisfied with our service levels and you got your order in a timely manner.
Thanks again!
Liam
Réponse de FireSealsDirect
Good morning John,
Thanks very much for leaving us a lovely review.
I'm pleased to hear that you were happy with the delivery and found the installation of the items straight forward.
We look forward to helping you again in the future.
Liam
Réponse de FireSealsDirect
Good morning George,
Thank you very much for leaving us a 5* review!
Kind regards
Liam
Great customer service
Had a query on a fire door seal - chap I spoke to was knowledgeable, friendly & helpful & product arrived swiftly, so a very smooth experience & great customer service.
28 juillet 2026
Réponse de FireSealsDirect
Good morning Lisa,
Thank you very much for your wonderful review.
I'm really pleased to hear you were happy with our customer service team, and that the products you ordered arrived quickly!
Thanks again.
Liam
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