Fish Brothers Avis 

169
•
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Arrived on time and told I'd be here for 2 hours 3.5 hours later still waiting and the quote given for tyres has increased in two weeks. Poor customer service will be going elsewhere for servicing. Sa... Voir plus

Noté 5 sur 5 étoiles

Colin was attentive and knew exactly what we wanted. Even though we had travelled up from Cornwall he offered to deliver the car to us by meeting halfway and exchanging vehicles. Would not hesitate... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

At Fish Brothers Honda in Swindon, Catherine McKay helped us buy a Honda HRV and we collected it today. Catherine was very professional whilst treating us with respect and understanding throughout... Voir plus

Noté 1 sur 5 étoiles

Bought an approved Honda Civic from Fish Brothers Swindon. it had the following problems. Alarm goingoff all the time - repaired Electric windows very slow - partially repaired Rear heated window... Voir plus

À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Concessionnaire de véhicules à moteur
  4. Vendeur de voitures d'occasion

Informations provenant de diverses sources externes

Welcome to Fish Brothers, the premier multi-franchise car dealer for Swindon & Faringdon in Wiltshire. We offer new and used car & van sales including Motability and servicing.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

169 avis

5 étoiles
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1 étoile

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A répondu à 26 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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3,5

Tous les avis

(169)

86 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Rude and arrogant sales manager

After driving 70 miles to test drive a car the level of service I received was an absolute joke!

The sales manager wasn’t on site. So the Young lad that dealt with me was ok to a point and very polite. Wasn’t as knowledgable and clued up as he should have been though. But he couldn’t agree a deal as know one was there in authority. Time being approx 4.30pm. Extremely unprofessional and stupid. This coming from someone from a sales back ground that worked in a car sales show room for a time!

The next day I got a phone from the young lad to say he’d spoke to his sales manager. The deal i had offered wasn’t acceptable, no way would he do it, sorry and good bye!
How rude and arrogant is your sales manager to not even speak to me himself for starters! I’d like to add at this point that my offer for the car was very reasonable and not a stupid low offer! Also at this stage bear in mind the advertised price was £500 wrong online! So this was also a major stumbling block in the negotiations!

In a nutshell, selling an extremely good product ( I’ve had 3 Toyotas now so I can vouch for this! ) but marketed and sold by arrogant, useless, rude clowns!

I’ve taken great pleasure in doing a deal over the phone at another Toyota branch. Where the the staff have been A1 from start to finish in my purchase of a new Toyota!

Sort your shambolic approach out to selling cars and customer service…….you’re a disgrace to the Toyota brand!

26 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Lexus Swindon

Lexus Swindon
Bought my first Lexus NX a from Fish Bros in Swindon.
Although 95 miles from my home it was worth it for the experience.
My salesman Antony was extremely helpful and professional with no hard sell, received the part ex I had calculated and the handover was very straightforward, couldn’t be happier.
Will definitely be using Fish Bros Lexus for my future car purchase.

7 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent service from start to finish

Excellent service from start to finish, highly recommend. My personal sales advisor Michelle Barr from the Swindon branch was so helpful.
Would happily use again if needed in future.

Arthur De Guzman.

22 mars 2021
Avis spontané
Noté 2 sur 5 étoiles

Toyota Direct Parts is not easy to work with

Fish Brothers run the online business Toyota Direct Parts (a .co.uk domain of the same name)

The site allowed me to search for a part that goes on my car. After placing the order, I was contacted to collect a registration number, and then informed that the £4 part will not fit; I require a £100+ assembly instead! When I said I was not interested in the upgrade, order TDP-1815 was cancelled and refunded.

Meanwhile, I found another online vendor happy to sell me the £4 part. It fits the car.

28 août 2020
Avis spontané
Noté 5 sur 5 étoiles

Great Customer Service and Cars

Just purchased a car from Jack Jones at Fish Brother Peugeot in Swindon and got to say they were great. Excellent showroom with social distancing, simple to arrange test drive and worked out a good deal for both of us.
Collected car today and it was very simple and easy to do, Jack made sure I knew my way round car and set up the road tax before I left.
Whilst I wont be taking car back for servicing as I live 60 miles away I will recommend them to anyone.

12 août 2020
Avis spontané

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