FiSHAW E-Bikes Avis 43

Can’t fault the bike or the service. I was a bit worried about sight unseen purchase but need not have worried. I gave up riding my mountain and commuter bike last year whenI turned 80 but missed it so much that I ordered the M-300 .It is one week today since I assembled it and have just finished 158 kms.Those hills are almost enjoyable now and am still burning around the 1000 cals. a trip.Thanks heaps David from Stansbury

Nice bike. Well packaged and very prompt delivery. Probably should be 5 stars, but a couple of minor things I was not impressed by.
1. The brake levers were the reverse of normal (in Australia?). Rear on right, Front on left. A minor job to swap them over, but be careful not to spill the hydraulic fluid when detaching if your make this change.
2.The (rear) stand is too short to hold the bike safely upright when parked. It allowed the bike to lean too far over - almost to the point where it would overbalance if nudged. No big deal, simply drilled a new hole to ensure the stand extended out further allowing it to stand more upright and stable.

Apart from those two minor matters, I would rate the bike excellent. Easy to operate. Good to look at - it gets lots of compliments and admiring looks. Pleasant to ride. Great assistance when climbing steep hills. Battery seems to last forever.

I really should have given it 5 stars!!!

From time of test ride of UB 420 in Melbourne till delivery, the service and communication has been top class. Twenty minutes to assemble following easy instructions then off on test ride.
No pressure selling, options offered after trying other brands. Decided on step through style and have done 65 km incident free. Hills and head winds no more. Really happy with purchase.
My bike riding group reckons it’s a smart looking unit.

Despite misgivings about receiving such merchandise (self assembly)
by email order the whole procedure went smoothly. Even got to use
all the parts supplied when assembling the E bike thanks to the instructions
found on the internet.

Many thanks Barbara Bishop

Hello,
It is a great bike, thanks. I received the bike recently of your 2022 edition, which was a bonus, when paying on the 1st January 2022 with free delivery. Thank you for a great surprise and a delivery gift. The bike was very easy to assemble. No issues. It is however still lacking vey much in performance compared to other bikes, such as vendor/factory settings limiting many functions that the bike can really perform.

Thank you for a good product
Regards
Janusz

I am very happy with the bike, and the efficiency of communications with Fishaw. Wish the bike was a little lighter, but I realise that if the weight was lighter, the price would be heavier! It has plenty of power.

It arrived well packed earlier than expected very easy to assemble had the battery on charge first so it was ready to ride as soon as I had it assembled and double checked everything was OK, a great bike to ride with a good selection of gears and a very comfortable seat excellent recommend

Easy to assemble the ebike, and once I read the instructions very easy to ride it using the electric power system.

Wife is very happy with the bike. Got her back into riding. The only issue was a few random screws and plastic bits were loose in the box when it was opened. Fishaw resolved the plastic bits by telling us where they went but no one responded to the loose screws. Still have them and never found a home for them. I think they are the same screws that hold the cover in place.

Excellent service start to finish and fantastic bike UB 600. I test rode three different models and went home and ordered the UB 600, it was delivered within a week and was easy to assemble and ready to ride! The only issue I had was the front brake was not operating properly and needed fluid\bleeding. Contacted Fishaw and was informed to take bike to a bike shop and they would reimburse any costs! Which they did same day.
I have traveled approx 500 kms and impressed with all aspect’s including comfort, operability, performance and range on battery.
Highly recommended!

Awesome service, I was very apprehensive buying interstate but everything was as promised and fuss free. Bike was for my wife, hadn’t ridden in over 20 years, now can’t keep her off it😊
Pleasantly surprised by the level of finish and performance, hopefully it continues that way. Overall highly recommended

We recently bought 2 x F30s. Really positive experience- great customer service with a progressive company. Clinton and Jenny were excellent to deal with. Would highly recommend for those interested in a quality e-bike

Very happy with the bike so far (although the gearing is fairly low). The bike arrived quickly and was well packed with absolutely no instructions - I discovered all instructions and warranty form are available on the website. I filled out warranty form and submitted and asked for confirmation receipt - still haven't received it. 2 screws that secured the rear mudguard were too long so I spaced them out with a nut, 2 weeks later shorter screws turned up in the post with a picture - no other info or explanation.

My wife and I purchased 2 of the Fishaw Mountain M300 e-bikes 3 months ago and have racked up a little over 500k's combined.  These bikes are freakin' awesome!

We wanted a bike that looked and felt like a traditional mountain bike, was street legal and comfortable on moderate trails, like the Brisbane Valley Rail Trail.  Those 27.5" wheels and fat tyres just soak up rough tracks.  But if you are wanting to get air or jump rocks and logs, look elsewhere.

So far we've had one warranty repair after the charge port on one of the bikes was faulty, Fishaw promptly organised the repair through a local auto-electrician.

Some comments from the bike shop mechanic after we'd completed the mandatory 160k service (be sure to read the warranty!!);
- the bikes are well constructed, quality welding, heavy duty wheels and spokes
- spokes on both bikes needed tightening
- the Bafang motors seemed more powerful and the bikes were cheaper than similar product sold from that store.

The delivery was perfect. The bike was assembled for me and I received a clear explanation. The bike rides great and the height of the saddle and handlebars is very well adjustable for my height (180 cm / 5'11). I am very satisfied with the UB200 E-bike.

The bike I ordered (M3000) met all my expectations. Most happy with the purchase. It was delivered on time and was simple to assemble.

After Sales Support.
My after sales service experience has been nothing short of excellent. Thanks to Clinton.

Love our new M300 E-bikes

A great piece of kit. I highly recommend Finshaw bikes. Great value for money. Happy, happy, happy.