Frustrated experience....
Reserved a table for a family meal, service was a bit slow and uncoordinated with mains arriving before starters etc. - can be forgivable - but in error my sister paid on one till, and I paid on another - totally our error i admit, but the restaurant was having none of it when asked for a refund, visited 2/3 times to discuss but was told to wait for transactions to cancel as there were no transactions on the till, even though I had two receipts and money had gone from two accounts - was promised calls to discuss but they never came.... we cancelled one transaction in the end as fraudulent so all good - but a frustrating experience.... been a few times overall been ok, this just left a sour taste....








