Fitprotection Avis 

7/25/2026
This is an update to the Dec 12, 2025 review. Fitprotection has turned a 360 from my previous experience. New ownership has transformed the company. They have been extremely supportive and responsive.

Started this venture in April. Now December. I am out 500.00 and nothing to show for it. It took several weeks to receive. When we did the install was not as advertised. The glow in the dark targets came off and we could not align the magnets. I set the cover back and they receied it October 1st. based on the UPS tracking. Mid December and I have not heard from them. Wish I had seen these reviews.

I wish I had found these reviews before I spent $300. Ordered in July, delivered in September but I was out of town until November when I finally opened the box and found it does not fit the windshield of my Talon. Contacted customer support on 11/17/25, sent photos per their instructions and now...nothing. They are no longer responding to my emails, there is no phone number to call them and the links to their website on their emails show the website has been taken down. Now going to dispute the charge on my credit card. Buyer beware!

I ordered and paid for a cover on July eighth and have not received it as of November fifteenth. They first said they were waiting on magnets then they sent me a UPS label, UPS never received the cover! I still show it is waiting.
I have tried communicating with them through email in which customer service said they are looking into it, then no response.
DO Not buy from this company if you value your money.
Paul Turney

After waiting 4 months they sent the wrong cover that doesn’t fit. I have spent the last month trying to contact them by phone and email. They don’t answer their phone and they don’t respond to email, however they will run your credit card promptly

product is nice - the actual fit for size for magnets suck - customer support says not designed for parked trailers only moving down the highway - thats a bs excuse for it blowing off with crosswind parked because magnets badly placed and or not fitted correctly without any other way to attatch corners - dont spend the 300 plus unless u are showing magnets go to corners of your model - u have 30 days and alot of restictions on returning etc etc that are almost imposible to aadhere to

Terrible customer service. I have waited for over a month for a refund check. STAY AWAY, YOU'LL REGRET DOING BUSINESS WITH THEM!

Not as advertised!

The item advertised shows all magnets as the means for holding the cover to the windshield, however the item received was Velcro and magnets. This was no where in the listing or pictures. Actually, they kinda bash Velcro in their videos. It should be the consumers choice if they want velcro on the outside AND magnets on the inside of their camper. But, you can't just send something that's not as advertised and expect the consumer to be ok with it. I received a call from someone at FIT protection saying they were working on updating their website to reflect that but this is now 3 weeks later and the website is the same, and unfortunately, I wouldn't have purchased. Because I chose not to keep the item, I was told "good luck" in a snarky way, but did receive a return label. I'm now struggling to get the return. I have contested charges with my bank now but hardly hassle free returns as advertised. Really too bad. I've left a review on the website as I was asked to review but ironically it's not appearing.

Terrible company. Do not purchase from them. Ordered the product and a custom design in April 2025 for my 2025 R-POD 194 and it does not fit. They half ass their work and do not verify if these products fit. I received it in September 2025 with no design and a product that does not fit. They did not notify me about sending the product without the design so they took weeks to reimburse me. Then I returned their product at the end of September and they still have not reimbursed me (3 weeks now). ABOSOLUTE garbage of an American company. No way to write a review on their main page so who knows where the reviews are coming from.

Edit (June 2026). I see that fitprotection has responded with some kind of an apology. Regardless of who the owner is, you as the investor sat on the side lines while all this happened. You are equally as responsible and incompetent. Not wasting time or money purchasing your product.

Do NOT, I repeat, do not order any products from FitProtection! Any company that doesn't have a phone number customer service isn't to be trusted. Ordered on July 26th and am still waiting for the product. Magnet delay is just BS, no company that is legit would keep a customer waiting this long(and keep the money). Still trying to dispute the transaction with my bank, DON'T give them your business.

The cover does not fit as described. Customer Service is useless, they use online specs to make there products fit...however, the window size is not the dimensions of where the magnets should be placed. $500 later i am customizing my own cover. I wouldn't give them any money. You can make your own for much much cheaper. Young scammed punks

I ordered one of their covers for my Flagstaff trailer. I ordered the cover around February and didn't receive it until mid August. They never communicated any delay and when I reached out to them they sent out a video stating why the delay and their magnets coming from China were delayed. Almost cancelled the order (though they may have been even harder to do then wait). After receiving the cover; it had loose material and seemed to lack craftmanship. I took pictures and emailed them my concerns. No response. After waiting 2 weeks for a response I emailed them again with the same questions and also asked about max speed of trailer and cover usage. Again no response. Waited another 2 weeks and still no response (ghosting). They have no phone number to call and they don't answer emails. Once they have your money you are on your own. The idea of this cover is good, but the company is bad. I would not recommend purchasing anything from this company. They have zero customer service and have no intention of following through with helping anyone who buys from them. DO NOT BUY FROM FIT PROTECTION.

This is the only place I can find so far that will even let you write a bad review on FitProtection. So if you are reading this pay close attention. I would gladly post pictures in if I could. This Company is the poster child for a scam operation. I will explain why. I ordered a cover on July 9th. They never contacted me about orders being delayed. I had to email them to find out i was put on an indefinite hold. When the cover came in 2 months later, I am disappointed. The magnets are not in the best location to fit. The cover is baggy looking. Every effort to complain has been blocked. There website does not allow for reviews to be posted. There is no phone number to contact them. If you comment on their facebook page they delete it. If you comment on their advertising they delete it. They are blocking everything negative about their products and only promoting positive or maybe even fake feedback. I would not recommend anyone buy from this company.

Product cost almost $500 and took 7 weeks to receive. I decided not to install the screen because of a poor fit and did not like how it looked. I have emailed customer service 3 times for a return authorization and there has been no response. I also cannot find a phone contact anywhere.
Very poorly run company. I am very unhappy that I ordered.

With our new RV, we installed the way we looked at video. And the postcard came in with instruction. We did everything. On the third drive with RV, the cover blew away off on the highway which we couldn't retrieve it. Magnets fell off the window. I tried find the phone number. It only has an email address as contact. We have been emailing and back and forth for over a month. They did not do anything to help at all. They're blaming us. They told us to watch the video that they said need to do adhesive on the window. We watched it again. The demo never showed the supposedly peel off the tape off the magnets to be installed. Even on the postcard with instruction don't say tape off the adhesive on it. They never replied me back. We lost $300 for that piece of crap due to bad business!

Bought one to cover front window on travel trailer. 5th time out in fairly heavy crosswind, the cover blew off and one of the magnets snapped back and broke my window. Now I am out the cost of the product plus about $1000 to replace my window. Their response ‘we are very sorry and will look into it”. That was a few weeks ago. Now I am ignored.

I ordered a window cover from them over a month ago. Never shipped, and how they are ghosting me. No phone number to call them. I have to dispute the charges with my bank now.

I also looked harder for reviews and found a bunch on FB saying their cover blew off.

Purchased a cover for our Travel trailer. Easy instillation. Flew off on our way home from using it once. Spent all that money for nothing.

Very misleading website
They advertise that they sell RVs at a discount but when reading the fine print on the terms of service it stated it only provided covers for RVs.. $1500 for a small glass cover for the window is insanely expensive for a glass cover up/protector. This makes it remarkably misleading because the average glass protected they are selling costs around $300, not $1500
I believe they charge the 1500$ thinking people will think they are buying a mini RV!